CANADA: RONA’s Longueuil store first to adopt new store model

Boucherville, QC, 2017-Nov-04 — /EPR Retail News/ — Lowe’s Canada, one of Canada’s leading home improvement company, has set out to make RONA the #1 banner in the building centre market (small to medium stores, also known as “proximity stores”) in the country. This segment currently accounts for close to half of Canada’s home improvement market. RONA’s Longueuil store located on Roland-Therrien Boulevard is the first of many to undergo this major transformation, thanks to an investment of more than $2.6 million. By the end of 2018, some 15 stores will have made the leap to the new RONA store model.

“As we clearly stated a year ago, we are committed to RONA and the building centre model as one of Lowe’s Canada’s pillars of growth,” said Serge Éthier, Executive Vice-President of RONA Proximity. “Our new RONA store prototype was developed with three goals in mind: better meet current needs and trends in renovation, establish ourselves as our customers’ go-to destination for projects, and enhance our offering for contractors and pros, who account for a larger portion of building centres’ client base than it is the case for big box stores.”

A transformation visible when setting foot into the store, to better meet the needs of today’s consumers Overall, the new RONA store model is designed to better reflect new trends in the residential housing market—open floor plans, brighter rooms, and outside spaces designed to become natural extensions of the interior. These trends are reflected both in the store layout and strategic placement of some departments, as well as in the product selection. The result is a brighter, less compartmentalized store, with racking entirely redesigned and not as tall, except on the perimeter of the store, which allows customers to have a 360-degree view of the store and thereby find the section they are looking for at a glance. In addition, seasonal products have been moved up near the entrance so the shopping experience is renewed on a regular basis, and household appliances now have a prime location near the kitchen project section.

RONA, the destination for projects
The new building centre model is also designed to make RONA the go-to destination for turnkey renovation projects, whether it is remodelling a kitchen or bathroom, repairing a roof, or replacing doors and windows. This means that RONA offers not only the products required for home improvement projects, including products on special orders, but also a full range of services to guide and support customers throughout their project. These include design consulting, 3D renderings, as well as installation services. The store layout, incidentally, strategically puts all these services near the appliance section and other products for kitchen remodelling projects. Eventually, all RONA building centers will feature a kitchen section, which will be bigger or smaller depending on the size of the store.

More services for contractors and pros
The new RONA store model is designed to provide contractors and other home improvement professionals with an enhanced selection of services. These include a reserved parking area, a dedicated entrance and service counter, extended business hours to fit contractors’ schedules, a special fleet of trucks for construction-site deliveries, a minimum 15,000-square-foot drive-through lumberyard, and charge-account services to speed up and simplify purchasing.

About RONA
Created in 1939, RONA is a banner of Lowe’s Canada, one of Canada’s leading home improvement company. Spanning the entire country, its vast network of more than 430 stores includes both corporate stores and independent affiliated dealers. Known for its large in-store and online product selection as well as for its installation services, RONA also provides expert support and advice to its retail and pro customers for their building and renovation projects. For more information, visit rona.caor follow us on TwitterFacebook, and Instagram.

About Lowe’s Canada
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe’s and its related businesses operate or service more than 2,370 home improvement and hardware stores and employ over 290,000 people. Based in Boucherville, Quebec, Lowe’s Canadian business, together with its wholly owned subsidiary, RONA inc., operates or services more than 600 corporate and independent affiliate dealer stores in a number of complementary formats under different banners. These include Lowe’s, RONA, Réno-Dépôt, Marcil, Dick’s Lumber and Ace. In Canada, the companies have more than 25,000 employees, in addition to nearly 5,000 employees in the stores of RONA’s independent affiliate dealers. For more information, visit

For more information, please contact:

Valérie Gonzalo
Media Relations
Lowe’s Canada – RONA
Tel 514.626.6976

Source: Lowe’s Companies, Inc.

Mercadona introduces new efficient store model and will invest 180 million euros in store renovations across Spain in 2017

  • The New Efficient Store Model improves the experience and optimises shopping times for the “Bosses”, as well as generating energy savings of 40% in comparison to the traditional store.
  • Its design has been fully renovated to include novelties affecting all sections, as well as new electronic devices for a computerised internal management and improved management of the assortment.
  • The company plans to refurbish and renovate 125 stores located throughout Spain in 2017.

Tavernes Blanques, Spain, 2016-Dec-15 — /EPR Retail News/ — Today (14 december 2016), Mercadona – a 100% Spanish-owned, family-run chain of supermarkets – launched a New Efficient Store Model that will enhance and optimise the shopping experience for its “Bosses”, which is what the company calls its clients internally. To this end, the company plans to invest 180 million euros in refurbishing and renovating 125 stores throughout the country in 2017. The first two supermarkets to include this New Store Model are located in Puerto de Sagunto (Valencia) and in the municipality of Peligros (Granada).

65 suppliers have partaken in the construction of a more efficient, New Store Model, revitalising the atmosphere store design, which was started in 2000, and improving the distribution, decoration and arrangement of the different sections. The company has presented a fully renovated design in terms of new colours and materials, applied both to the outside access to the supermarket and the distribution of the different sections. It has decided on open spaces that favour natural lighting and warm colours separating the different sections, while using eco-efficient installations.

Novelties across all sections

The New Store Model introduces novelties throughout all sections, all of which are designed to benefit the “Bosses”, the employees, the suppliers and society. For instance, a new double-glazed glass entrance that avoids gusts of air, specific shelves for fresh milk and refrigerated juices, a central gondola for specialised cosmetics and a new fish exhibit for shellfish, among others.

The new design seeks offering a better service to facilitate shopping, by expanding the fruit and vegetable aisles, introducing a new shopping cart model and two basket models that are much lighter and more ergonomic.

With the objective of facilitating the workforce’s daily tasks, the new model includes a number of different measures to improve ergonomics and eliminate over-exertion. Mercadona has collaborated with Valencia’s Institute of Biomechanics in the design of the new till units. In addition, the company has redesigned the common areas in order that the employees may be more comfortable at break time, and it has further included a better-equipped canteen and larger, more comfortable lockers.

Energy savings and fully computerised management: eco-efficient store

Where the environment is concerned, measures have been taken to reduce energy consumption by 40%, including improving thermal and acoustic insulation, optimising materials and thickening walls and ceilings, as well as introducing new freezer cabinets that are more efficient and respectful towards the environment. The new model further boasts a new automated LED lighting system that adapts to the different areas and times of the day, all in aid of a much more efficient power management.

Similarly, the New Store Model integrates a number of electronic devices and collaborative tools with which to share information from any of the store’s sections, facilitating the autonomy of each supermarket, and speeding up the processes throughout the chain. In total in 2016, 45 million euros have been allocated to R&D+i for IT improvements, and more than 130 specialist technicians have collaborated in the development process. A further 5 million euros will be invested in refurbishments in 2017. Among the new devices are the line of tills, the scales and the use of electronic tablet devices in substitution of paper to carry out administrative tasks. All of this allows for optimising the processes and monitoring the store’s management in real time, which facilitates decision-making and contributes towards improved agility, especially where the management of fresh products is concerned.

Mercadona has also redesigned its corporate web page (, updating the previous design and improving usage and communication between the users. The new web page, which is simpler, more intuitive and adapted to mobile devices, has come at an investment of 1 million euros, and more than 30 specialised technicians have collaborated in its development.

Source: Mercadona