Grand opening of Best Buy’s new technology development center in Seattle

SEATTLE, 2015-10-30 — /EPR Retail News/ — State and local officials joined Best Buy in celebrating the grand opening of the company’s new technology development center in Seattle on Thursday.

The office, first announced in February, is focused on mobile development, cloud engineering and the omnichannel customer experience. About 25 employees work there, and there’s room to grow to 100 employees over time.

Best Buy expects this office to drive breakthrough innovation at incredible scale, building on its rapid e-commerce growth in recent quarters. The Seattle team is working in partnership with the existing team at Best Buy’s headquarters in Minneapolis.

“Our customers are shopping both at our stores and online, and we want to create a connected experience,” said Bala Subramanian, senior vice president and chief technology officer for Best Buy. “I’m very happy to say the work is well under way. We are very, very excited about the work we do here and how quickly our team has been able to bring innovative ideas to life.”

Gov. Jay Inslee thanked Best Buy “for bringing more Blue Shirts” to Washington. “We’re the Evergreen State, but we’re also the cloud capital of the world,” he said. “This is yet more evidence that the world is beating a path to our door to come to the greatest intellectual center of talent to make these companies grow.”

Seattle Mayor Ed Murray offered a warm welcome: “This is a great company, and you’ve chosen a great city to start this new chapter,” he said.

“Congratulations to everyone on this exciting center. I look forward to seeing the growth in employment and jobs, and your vitality here in Seattle,” said Suzanne Dale Estey, president and CEO of the Economic Development Council of Seattle and King County, a public-private partnership founded in 1971 to expand and diversify the local economy.

Since the Seattle office opened in May, Best Buy has made a variety of enhancements to its mobile apps, including:

  • A new in-app, live-chat feature called BlueAssist that brings expert service to the palm of the shoppers’ hands with the simple touch of a button (or a simple shake of the phone while in the app), whether they’re in a store or at home on the couch.
  • A redesigned Geek Squad app that makes it easier for customers identify the services offered and how to use them.
  • A new iPad app that’s launching soon.

The grand opening event concluded with a “digital ribbon-cutting” done via a mobile app.

SOURCE: Best Buy

 

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Best Buy Seattle Tech Development Center Grand Opening 2015.  Featuring: Governor Jay Inslee, Washington State. Mayor Ed Murray, Seattle, Washington. Suzanne Dale Estey, President and CEO of the Economic Development Council of Seattle and King County Bala Subramanian, Senior Vice President & Chief Technology Officer, Best Buy Visit: http://www.bestbuy.com

Bala Subramanian, senior vice president and chief technology officer for Best Buy, left, and Washington Gov. Jay Inslee in Seattle on Thursday.

Best Buy expands its e-commerce and mobile development capabilities by opening a technology development center in Seattle

SEATTLE, 2015-2-19 — /EPR Retail News/ — Best Buy, the world’s leading consumer electronics retailer, will accelerate and fuel its rapidly expanding e-commerce and mobile development capabilities by opening a technology development center in Seattle.

The development center will open in late spring 2015 in the booming, tech-centric South Lake Union area of Seattle and will focus on mobile development, private cloud and omnichannel-application development. It will employ more than 50 engineers, product managers, web architects and developers in the next year and is expected to expand to more than 100 e-commerce professionals over time.

The development center will be located on the top floor of The Seattle Times headquarters building and will play an important role in the growth of Best Buy – with particular focus on how digital technology will drive a comprehensive customer experience and growth in all channels. With more than 1,400 stores in the United States and an e-commerce site that has seen rapid expansion for more than three consecutive years, Best Buy has the ability to turn ideas into reality, do it quickly and do it at scale.

“Establishing this development office is significant for BestBuy.com,” said Mary Lou Kelley, President, E-commerce for Best Buy. “The work done in this office will lead the transformation of the omnichannel experience for our customers. We intend for our colleagues in this office to drive breakthrough innovation at incredible scale – for the world’s largest consumer electronics retailer.”

The work in Seattle will supplement the work of the e-commerce and enterprise IT teams in Minneapolis. The Seattle development center will focus on talented individuals with backgrounds and skills to drive transformational innovation. Recruiting for the new positions is in progress. Best Buy currently has more than 150 full-time e-commerce engineers and product managers in Minnesota, as well as several hundred contract employees.

An initial group of about 30 job listings for the Seattle office will be posted Wednesday at www.bestbuy-jobs.com.

BestBuy.com’s e-commerce experience has undergone a major transformation over the past two years. It is focused on leading-edge development technologies, leveraging cloud technologies and practices to support increased scale and the rapid growth of e-commerce traffic from mobile devices. In addition, the e-commerce team successfully deployed an OpenStack cloud internally last year.

Best Buy has received a sizeable award of $200,000 for the development center from Washington Gov. Jay Inslee’s strategic reserve fund.

“Best Buy is an exciting addition to Washington state’s powerful community of e-commerce and mobile technology innovators here in the Cloud Capital of the World,” Inslee said. “We’re proud to have this dynamic, leading-edge company bringing great jobs and drawing on the talents of our outstanding tech workforce, which numbers more than 176,000, including some of the best cloud-application developers anywhere.”

Seattle Mayor Ed Murray applauded the move.

“Best Buy chose Seattle because we have the talent and the business environment that will help the company prosper,” Murray said. “The continued growth of e-commerce is a huge boost to our local economy and puts the city at the hub of the new global economy.”

The 32,000-square-foot office is being subleased from The Seattle Times.

About Best Buy
Best Buy Co., Inc. is the world’s largest consumer electronics retailer, offering advice, service and convenience – at competitive prices – to the consumers who visit its websites and stores more than 1.5 billion times each year. In the United States, more than 70 percent of Americans are within 15 minutes of a Best Buy store. Additionally, the company operates businesses in Canada and Mexico. Altogether, Best Buy employs more than 130,000 people and earns annual revenues of more than $40 billion.

Forward-Looking a Cautionary Statements:

This release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 as contained in Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 that reflect management’s current views and estimates regarding future market conditions, company performance and financial results, business prospects, new strategies, the competitive environment and other events. You can identify these statements by the fact that they use words such as “anticipate,” “believe,” “assume,” “estimate,” “expect,” “intend,” “project,” “guidance,” “plan,” “outlook,” and other words and terms of similar meaning. These statements involve a number of risks and uncertainties that could cause actual results to differ materially from the potential results discussed in the forward-looking statements. Factors that could cause such differences include: uncertainties regarding the expected benefits from the center; our ability to attract and retain qualified employees and other risks and uncertainties, including those detailed from time to time in the registrant’s periodic reports (whether under the caption Risk Factors or Forward-Looking Statements or elsewhere). Best Buy assumes no obligation to revise or update any forward-looking statement, except as otherwise required by law.