- Digitalization powers easy risk management product search, online purchases, delivery of training and materials
- Enhances corporate brand presence and customer engagement
- Facilitates future cross-sell and subscription management services
Jena, Germany, Sydney, Australia, 2017-Mar-09 — /EPR Retail News/ — Risk management company, SAI Global has launched an e-commerce platform to enhance its corporate brand presence, more effectively engage with customers, consolidate and improve its digital capabilities as well as to add further value to its online services. Based on Intershop’s software-as-a-service (SaaS) platform with managed service support, the new e-commerce capabilities form part of a broader digital commerce strategy that will serve all company portfolios and regions.
SAI Global helps organizations proactively manage risk to achieve business excellence, growth, sustainability and ultimately, create trust. Its solutions include risk management software, standards and regulatory content, ethics and compliance learning, risk assessments, certification, testing and audits. The Company employs more than 2,000 people in 29 countries and 51 locations across Europe, North America, Asia and Australia.
The digitalization program is designed to enable a future cross-sell and subscription management business model.
The APAC and EMEA (UK, EU) region’s e-commerce platforms are now live at https://infostore.saiglobal.com/. Customers now have the ability to search and locate products via an Ektron web content management system (CMS) that interfaces with the Intershop platform to retrieve product data and complete purchases. Fulfilment of orders such as PDF documents and training was completed via an integration with SAI Global’s existing systems.
“SAI Global has a solid strategy of using digitalization to support the service we provide to our customers and the way we engage with them. Leveraging Intershop’s SaaS platform to fully integrate the customer engagement, sales channel and service delivery components of our business assists us achieve our digital capability goals,” said SAI Global’s Group Marketing Director Hayley Clarke.
Intershop 7 platform, features core rest API capability for search, product/pricing details, checkout and fulfillment related functionalities. An integration with its existing master data and catalog management systems will result in 1.6 million product sets being imported and around 4.5 million variations in the system.
An integration to AWS Elastic search service will deliver advance search related functionalities and fulfillment is powered by a connection to SAI Global’s enterprise systems including Salesforce, watermarking and digital rights management services. Back office employees can view orders, assist customers and process quotes.
Other features of the SAI Global commerce suite include campaigns and promotion modules, complex pricing logic with fall back mechanism as well as SQS/SNS messaging.
About SAI Global
At SAI Global, we make Intelligent Risk possible by helping organisations proactively manage risk to achieve business excellence, growth, sustainability and ultimately, create trust.
Our integrated risk management solutions are a combination of world-class tech platforms, services and advisory capabilities that operate across the entire lifecycle allowing businesses to focus on opportunities presented by uncertainty. Together, these tools and knowledge enable customers to develop a holistic, integrated view of risk. In Australia, we are also a leading provider of settlement related services; company, personal and property information.
SAI Global Limited’s head office is located in Sydney, Australia. We employ more than 2,000 people across 29 countries and 51 locations across Europe, the Middle East, Africa, the Americas, Asia and the Pacific. www.saiglobal.com.
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Würth, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.
This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.
Intershop Public Relations
Head of Corporate Communication
Phone: +49 3641 50-1000
Fax: +49 3641 50-1309
Source: Intershop Communications AG