STELLAService is a company that hires private shoppers to review online businesses and rate their customer service skills. Titanium-Jewelry.com has been recognized by STELLAService has deserving of carrying their seal on the Titanium-Jewelry.com website. As STELLAService explains, the STELLAService seal tells shoppers which sites deliver exemplary customer service– and which don’t. Our mission, (and it’s unwavering) is to identify e-retailers that make their customers’ shopping experience a top priority. business.stellaservice.com/seal/, STELLAService Seal Overview, 4/13/12, http://business.stellaservice.com/seal.
To be chosen by STELLAService as worthy of carrying their seal of approval means the customer can be assured once the sale is over they will not be forgotten about. Ron Yates, Founder of Titanium-Jewelry.com says, “Being recognized by STELLAService for providing excellent customer service means so much to us because we strive to give our customers a wonderful shopping experience. STELLAService uses real shoppers to research a businesses customer service and the testers were sincerely pleased the level of service that our company provided them. This recognition tells us we are on the right track in terms of making our customers shopping experience a great one.”
When shopping for something as important as engagement rings and men’s wedding bands a very important part of the online shopping experience is being able to reach a real live customer service person when you need to talk to someone. Whether through email, live chat or through a telephone call, customers need the reassurance that they can get questions answered quickly by a seasoned jewelry expert. There is more to finding a “good deal” than just the price. Buying online can often be misleading but carrying the STELLAService seal lets the customer know that the business is accountable and serves them after the sale.
In business for more than 20 years, Titanium-Jewelry.com has a reputation for carrying beautiful, award winning men’s wedding bands and jewelry that is perfect for men and women looking for both contemporary and classic design. Titanium-Jewelry.com specializes in men’s titanium rings, tungsten rings and cobalt rings combined with the precious metals and diamonds. This company focuses on offering the latest and most unique designs and world-class customer service. Not only is Titanium-Jewlery.com an online jewelry retailer but their parent company has a physical jewelry store located in Modesto, CA.