Netherland’s department store chain de Bijenkorf implemented Intershop’s commerce platform to power its web shop

Jena, Germany, 2014-2-12 — /EPR Retail News/ — Netherland’s premium department store chain, de Bijenkorf, has implemented Intershop’s commerce platform to power its web shop, deBijenkorf.nl. The Intershop 7 solution replaces an existing e-commerce engine and was selected for its scalability, robustness and future-proof architecture.

The de Bijenkorf web shop is designed to be an online flagship. Since its initial launch in 2009, the website has become increasingly popular. During the department store’s annual three-day ‘Crazy Days’ sales event in October, nearly a quarter of sales are made online, with a large number of customers already waiting with filled shopping carts on the day the sale opens. In order to be able to handle this peak demand, de Bijenkorf made the decision to switch to a commerce platform that would be robust enough to support the Crazy Days and similar sales events.

The new solution also allows de Bijenkorf to implement new features quickly and easily, and supports a wide range of multichannel integrations, such as order online, pick up in-store, and checking in-store stock levels online.

“Of the platforms we considered, Intershop stood out as being the most robust, flexible, future-proof and scalable,” says Pieter Heij, Director Multi-Channel & IT, de Bijenkorf. “The system was able to scale to high customer demand during our Crazy Days sale in October, and during the busy Christmas period. For us, the customer experience is key and the new platform allows us to develop that first-class experience even further.”

Intershop’s partner Javelin Group was responsible for the implementation of the platform, which had to be integrated seamlessly with de Bijenkorf’s existing loyalty system, inventory and promotions engine as well as the Company’s mobile offering. In addition, the solution also enables tablet assisted sales in store.

About Intershop
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services including online marketing consulting. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 500 enterprise customers, including HP, BMW, Deutsche Telekom, and Mexx run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop’s limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

INTERSHOP PUBLIC RELATIONS
Heide Rausch
Phone: +49 3641 50-1000
E-mail: pr@intershop.de

Sainsbury’s response to flooding across the UK

LONDON, 2014-2-12 — /EPR Retail News/ — We’re monitoring the flooding and weather closely, and are acting quickly and responsively to offer support to those in real need.

All Sainsbury’s stores are open and we are working to ensure our customers across the country experience as little disruption as possible while shopping with us. Our online grocery service is fulfilling the vast majority of orders, although we are facing some localised challenges where roads have been closed due to flooding.

The communities in which we work are very important to us so we’ve provided emergency funds to those stores in areas that have been severely affected and they are distributing the necessary goods to their communities. This ranges from providing batteries, clothing, food provisions, torches, bottled water or whatever is of most use. In some cases this means hands-on support to deliver these goods.

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Rite Aid announced the two winners of the 2013 Favorite Pharmacy Team Member contest

New Jersey Pharmacy Cashier and Massachusetts Customer Each Win $2,500 Rite Aid Gift Card in Customer Service Sweeps

CAMP HILL, Pa., 2014-2-12 — /EPR Retail News/ — Rite Aid is proud to announce the two winners of the 2013 Favorite Pharmacy Team Member contest are a pharmacy cashier from Cliffside Park, N.J., and a loyal customer of the company’s store in Mansfield, Mass. Both were selected at random from more than 14,000 entries in the 10th annual contest honoring Rite Aid’s pharmacy team members for their commitment to customer care and service.

To enter, customers submitted mail-in nominations, in-store forms and online ballots during American Pharmacists Month in October. The names of one customer and one pharmacy team member were each randomly drawn to receive $2,500 in Rite Aid gift cards. And every nominated “favorite” pharmacy team member receives an official pin and letter of commendation from John Standley, Rite Aid chairman and CEO, and Robert Thompson, Rite Aid executive vice president of pharmacy.

“Each year, the number of ‘favorite’ pharmacy associates nominated continues to grow and that’s a true testament to the top-notch care our teams are providing to their customers,” said Dan Miller, Rite Aid senior vice president of pharmacy operations. “I’d like to congratulate and thank all of our pharmacy associates for their continued service to our customers and for helping us deliver on our mission of improving the health and wellness of our communities by providing our customers with the best products, services and advice.”

Rite Aid’s winning Pharmacy Team Member is Jacqueline Vargas Pagan, a pharmacy cashier for more than 10 years at the store in Cliffside Park, N.J. Pagan was nominated for being considerate, patient and thorough in recognizing customer needs and explaining insurance concerns.

“I was elated to see Jacqueline receive this award,” said Jayshree Patel, Rite Aid pharmacy district manager. “Jacqueline is very personable with our customers, which in turn makes them feel welcome each time they visit our store. She makes a point to get to know each shopper by name and what they need to provide optimal customer care.”

Rite Aid’s winning customer, meanwhile, is James Walsh, a retired accountant who has been a customer of the Mansfield Rite Aid “forever.” Due to the excellent customer service he receives, Walsh enjoys frequently visiting Rite Aid’s pharmacists and store manager, Bill Pereira.

“I was very excited to find out I had won this contest,” said Walsh. “Over the years, I have found Rite Aid’s customer service to be more respectful and considerate than other drugstores.”

Rite Aid Corporation (NYSE: RAD) is one of the nation’s leading drugstore chains with nearly 4,600 stores in 31 states and the District of Columbia and fiscal 2013 annual revenues of $25.4 billion. Information about Rite Aid, including corporate background and press releases, is available through the company’s website at www.riteaid.com.

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Contact:

Media: Kristin Kellum 717-975-5713

 

METRO AG presents to shareholders the company’s progress made with its transformation process

  • Sales and EBIT guidance achieved in the short financial year 2013
  • Growth driving online and delivery sales increased
  • Solid start to the new business year 2013/14 despite tough market conditions
  • Supervisory Board elections: Fredy Raas nominated as a member of the Supervisory Board representing the shareholders
  • Future Management Board remuneration to include Sustainability component

Düsseldorf, Germany, 2014-2-12 — /EPR Retail News/ — At today’s Annual General Meeting of METRO AG, Olaf Koch, Chairman of the Management Board, informed shareholders about the company’s progress made with its transformation process. Thanks as well to the expansion of the key growth drivers – online business and delivery services – METRO GROUP concluded its short financial year 2013 successfully despite the persistently difficult business conditions. “During 2013, we focused predominantly on creating added value for our customers,” Koch said. “In doing so, we expanded existing activities as well as developed and implemented a large number of new ideas and concepts. We gained market share in many countries and improved our market position. We will move ahead with our transformation efforts during the financial year 2013/14 and underscore them with our new brand positioning, ‘YOU & METRO'”.

During the short financial year 2013, METRO GROUP fulfilled its sales and EBIT guidance while still facing difficult retailing conditions: Sales adjusted for portfolio changes and currency effects rose by 0.9% to €45.0 billion. Reported sales totalled €46.3 billion, 2.2% below the level from the previous year’s period (9M 2012: €47.4 billion). This can be attributed to the persistently challenging economic environment in many parts of Europe, recently completed portfolio changes as well as negative currency effects. At €728 million, EBIT before special items was €22 million above the previous year’s figure. The net profit for the period before special items stands at €16 million (9M 2012: €165 million). The net profit for the period includes special items in the amount of €87 million (9M 2012: € 179 million). Adjusted for these special items, the net loss for the period comes in at € -71 million. This corresponds in the short financial year with the net loss for the period attributable to the shareholders of METRO AG. The earnings per share before special items came in at €0.03 (9M 2012: € 0.49). Adjusted for special items, the earnings per share amounted to € -0.22 (9M 2012: € -0.06). In order to strengthen the company’s financial substance, the Management Board of METRO AG will propose to today’s Annual General Meeting 2014 not to pay out a dividend from the short financial year 2013.

Solid start to financial year 2013/14
During the first quarter of the financial year 2013/14, METRO GROUP created a solid foundation for its continued efforts to successfully transform the company. Group sales amounted to €18.7 billion, compared with €19.4 billion in Q1 2012/13. The decline of 3.3% resulted mainly from currency effects as well as the completed and announced portfolio changes (Real Eastern Europe: Russia, Romania and Ukraine as well as Media Markt China). Adjusted for currency and portfolio effects, METRO GROUP increased sales by 1.1%. Revenue share generated with own brands, online and delivery business continued to grow. EBIT before special items finished the period under review at €1,073 million and, as forecast, below the level for the previous year’s period (€1,273 million) due to lower real estate income. EBIT climbed to €1,094 million during Q1 2013/14, compared with €985 million in Q1 2012/13.

Supervisory Board elections
The agenda for today’s Annual General Meeting includes an election for an additional member to the Supervisory Board. Dr Fredy Raas is to be elected for the first time to the Supervisory Board of METRO AG. Raas joined the Board by court appointment at the end of July. His appointment expires at the end of the Annual General Meeting. He replaced the late Prof. Dr Dr h. c. mult. Erich Greipl, who died at the beginning of July 2013, as a shareholder representative on the Board. The Annual General Meeting will now take a decision on Raas’ continued service on the Supervisory Board.

Sustainability components planned for Management Board remuneration
The Annual General Meeting will also be asked to vote on a new system of Management Board remuneration. In future, the issue of sustainability will play a major role in remuneration. Following the vote by the Annual General Meeting, the Management Board plans to modify the remuneration of the company’s top managers in a similar fashion. “At METRO GROUP, sustainability is an integral component of the company’s strategy in financial, social and environmental terms,” said Heiko Hutmacher, the Chief Human Resources Officer. “We believe that it is correct and appropriate to anchor sustainability into the remuneration system for our top managers.” The new Sustainable Performance Plan (SPP) should be introduced as from the beginning of the financial year 2013/14. Under the new plan, 25 per cent of the long-term incentive component of Management Board remuneration will be tied to the achievement of sustainability targets in addition to key performance indicators based on the company’s share price. The amount of the long-term incentive covering the sustainability components will depend on the ranking that METRO AG achieves in the RobecoSAM Sustainability Assessment in comparison with its competitors in the industry. The ranking put together by the independent Sustainability Rating agency RobecoSAM forms the basis for membership in the Dow Jones Sustainability Index, one of the world’s leading sustainability indices.

METRO GROUP with good marks in Sustainalytics Sustainability ranking
During the first quarter of the financial year 2013/14, the research firm Sustainalytics has given METRO GROUP good sustainability marks: in Sustainalytics’ latest ranking, METRO GROUP placed sixth among 72 companies in the food retailers’ category. As a result, it obtained the status of outperformer. Sustainalytics specialises in analysing and rating the sustainability activities of companies and countries by using an approach that covers environmental, social and governance (ESG) topics. The strong ranking earned by METRO GROUP’s sustainability activities resulted in part from the group-wide cross-product purchasing policies that the company put into place during the short financial year. This policy spells out the fundamental requirements for sustainable supply-chain and procurement management. It also forms the framework for guidelines that address specific issues related to individual product and raw-material categories. This includes the guidelines for palm oil and packaging that were introduced during the short financial year 2013.

METRO Cash & Carry celebrating its 50th anniversary in 2014
The financial year 2013/14 is a very special one for METRO Cash & Carry: it marks the wholesale expert’s 50th anniversary. In preparation for the celebration, the new brand positioning of METRO Cash & Carry was introduced in December 2013. With this new positioning, METRO Cash & Carry intends to become the best partner for small and mid-sized independent entrepreneurs. The slogan “YOU & METRO” underscores this positioning and serves as the focal point of an international image campaign this year. The campaign focuses on the exceptional service and intense passion of independent entrepreneurs. Using eye-catching images and emotional presentations, the campaign shows what characterises and drives the customers of METRO Cash & Carry. By offering insights into the daily lives of independent entrepreneurs, METRO Cash & Carry demonstrates its deep understanding of their needs and acts as their partner. METRO GROUP has created a special website to mark the anniversary celebration, www.50yearsmetro.com. The site offers an overview of the anniversary year, traces the roots of METRO Cash & Carry and outlines its vision of the future. But the focus of this website is stories about the people who have made METRO Cash & Carry a success: its customers, employees and business partners.

METRO GROUP is one of the largest and most international retailing companies. The Group reached sales of around €66 billion in the financial year 2012/13 (based on pro-forma calculating period 1.10.2012-30.9.2013 due to short financial year 2013). The company has a headcount of around 265,000 employees and operates around 2,200 stores in 32 countries. The performance of METRO GROUP is based on the strength of its sales brands which operate independently in their respective market segment: METRO/MAKRO Cash & Carry – the international leader in self-service wholesale, Real hypermarkets, Media Markt and Saturn – European market leader in consumer electronics retailing, and Galeria Kaufhof department stores.

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Meijer announced major initiative to upgrade its apparel offerings

Best known for grocery, retailer recharges one-stop shopping experience with stylish mix and match apparel for the whole family

GRAND RAPIDS, MI, 2014-2-12 — /EPR Retail News/ — Meijer is best known for the freshness it offers in the grocery aisles, but more and more Meijer customers are now also looking across the center aisle for bright colors, geometric patterns and advice thanks to a major initiative to upgrade its apparel offerings.

“Restyling our fashion offerings is not only great for our customers, who are searching for on-trend fashion items at the right price, but it also enhances the Meijer promise of a one-stop shopping experience,” said Peter Whitsett, executive vice president of merchandising and marketing at the Grand Rapids, Mich.-based retailer. “We knew our investment was sound over the holiday season when apparel realized a nearly 20 percent increase in sales.”

Meijer and its Style Team unveiled this fresh approach in the fall through the distribution of a Fashion Look Book, social media and a new website, meijerstyle.com, that focused on inspiring customers to create the look that fits both their style and wallet. The Meijer Style Team is led by Lynn Hempe, the retailer’s group vice president of softlines, and includes her buying team and input from fashion advisor, Mariana Keros, who has tracked the nation’s hottest fashion trends for more than 20 years.

“We want our customers to know that we are serious about offering the most up-to-date fashion in our stores,” Hempe said. “Our goal is to find that just-right mix where affordability and on-trend fashion inspire our customers to recognize opportunities to update their day-to-day style.”

The efforts have not gone unnoticed, elevating the retailer’s potential to compete with national retailers in this space, said Edward Nakfoor, an independent retail consultant based in Birmingham, Mich.

“Meijer is taking substantial steps to expand and upgrade its fashion offerings as evidenced by the variety of on-trend merchandise. The creation of its dedicated fashion website and social media activities can greatly enhance these in-store efforts,” Nakfoor said. “The key, though, will be for Meijer merchants and marketers to solidify its presence in the seasons ahead, allowing it to become a true challenger to the well-entrenched competitors in this space.”

Meijer will expand its focus on apparel this year with regional advertising in national fashion magazines, including Marie Claire, Harper’s Bazaar, InStyle, Cosmopolitan and Elle, as well as the distribution of another Look Book that will feature spring trends.

The steady drumbeat of positive customer feedback, style spotters on Instagram and word-of-mouth has created very strong results:

  • Improved sales in Women’s wovens, sweater dresses and leggings have highlighted the retailer’s focus on trend-right product at a great price.
  • Fleece and yoga pants drove Women’s Active up 56 percent over last year.
  • A 19 percent increase in accessories with cold weather accessories and sterling silver the biggest hits.
  • The Men’s department saw double-digit increases in all categories with active and work wear as the drivers, and supported by on-trend national brands like Carhartt, Dickies, Wolverine, Caterpillar and Asics.  

About Meijer
Meijer is a Grand Rapids, Mich.-based retailer that operates 204 supercenters and grocery stores throughout Michigan, Ohio, Indiana, Illinois and Kentucky. As a pioneer of the “one-stop shopping” concept, Meijer stores have evolved through the years to include expanded fresh produce and meat departments, as well as pharmacies, comprehensive electronics departments, garden centers and apparel offerings. Additional information on Meijer and the ability to shop for more can be found at www.meijer.com. Follow Meijer on Twitter @twitter.com/Meijer and @twitter.com/MeijerPR or become a fan at www.facebook.com/meijer.

Contact: Christina Fecher, 616-735-7968, christina.fecher@meijer.com

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Meijer announced major initiative to upgrade its apparel offerings

Meijer announced major initiative to upgrade its apparel offerings

Wegmans Food Markets to celebrate grand opening of its 2nd location in Massachusetts on Sunday, April 27, 2014

NEWTON, MA, 2014-2-12 — /EPR Retail News/ — Wegmans Food Markets today announced it will celebrate the grand opening of its second location in Massachusetts on Sunday, April 27, 2014. In advance of the grand opening, the second-level 10,500 square-foot wine, beer and spirits shop will open to the public on Saturday, March 29. Additional details on the grand opening will be released at a later date. Wegmans Chestnut Hill is located on Route 9 and is part of Chestnut Hill Square.

“We’re thrilled to announce the grand opening date of our new Chestnut Hill store, one that we’ve been looking forward to for some time,” said Rich Boscia, store manager, Wegmans Chestnut Hill. “The Greater Boston community has already welcomed us with open arms. We can’t wait to provide our Chestnut Hill customers with the incredible customer service and the unique shopping experience that people have come to expect from Wegmans.”

Wegmans Chestnut Hill is continuing its recruiting process to hire for full and part-time positions. Available part-time positions span across each department at Wegmans from the front end, to grocery, to the prepared foods department. Of the 350 part-time positions that will be filled, 100% will be hired locally. Full-time positions still remain for customer service and culinary professionals.

Part-time and full-time applicants may apply online at www.wegmans.com/careers or call 1-877-WEGMANS (934-6267) for more information. Interviews are conducted by appointment only. Wegmans will also host several career info sessions, and interested applicants can sign up to attend a session by calling 1-877-WEGMANS (934-6267).

“At Wegmans, we pride ourselves on our reputation for offering an excellent working environment for our employees, as this is the 17th year in a row we’ve appeared on FORTUNE magazine’s list of the ‘100 Best Companies to Work For,’” said Marybeth Stewart, Wegmans human resources manager for New England. “We’re continuing to hire for our Chestnut Hill store and hope those in the Greater Boston community looking to start their career or begin a new chapter in their career will consider Wegmans as their future employer.”

The Chestnut Hill Wegmans is an approximately 80,000 square-foot supermarket that includes a second-level 10,500 square-foot shop offering wine, beer and spirits. Rochester, NY-based Wegmans Food Markets, known for unmatched customer service, the freshest products and ingredients, restaurant-quality prepared foods, and consistent low prices, plans to open additional Massachusetts locations in the future including Burlington and Westwood. The company has also announced plans for a store in the Fenway neighborhood.

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Wegmans Food Markets, Inc. is an 83-store supermarket chain with stores in New York, Pennsylvania, New Jersey, Virginia, Maryland, and Massachusetts. The family-owned company, founded in 1916, is recognized as an industry leader and innovator. Wegmans has been named one of the ‘100 Best Companies to Work For’ by FORTUNE magazine for 17 consecutive years. In 2014, Wegmans ranked #12 on the list.

 

Contact Information:  
Jo Natale, Wegmans Director of Media Relations, 585-429-3627
Stacy Clougherty, RF|Binder, 781-559-0427