Victoria, Australia, 2014-5-30 — /EPR Retail News/ — Amcal Pharmacy has won the prestigious Canstar Blue Most Satisfied Customers Award – Pharmacy for 2014, ahead of other well-known pharmacy brands.
“We are extremely pleased to receive the Canstar Blue award on behalf of our Amcal pharmacies this year. Amcal pharmacists pride themselves on providing expert advice for all Australians, and have consistently featured high in ratings, so to receive this award from our customers this year is great recognition”, said Mark Hooper, Sigma Chief Executive Officer.
Amcal achieved the highest five star rating in five categories including overall customer satisfaction, service satisfaction, availability, availability of health management programs, and the provision of advice. Amcal also achieved four stars for value for money, range of health related products, and the range of beauty related products.
“It is great for Amcal to win the Canstar Blue most satisfied customers award again, they are obviously meeting the needs of their customers,” said Megan Doyle, Canstar Blue Business Unit Leader & Group Strategy Manager
“To achieve such consistently high ratings across all categories, but in particular relating to health management programs, validates our strategy of introducing structured professional services in Amcal pharmacies to assist Australian’s to better manage their health and wellbeing, said Mr Hooper.”
Amcal’s win this year follows two years of success in this award for our other pharmacy brand, Guardian, with Guardian again featuring high in customer satisfaction ratings.
“Pharmacy is the third pillar of the healthcare system, so Sigma is proud to have both Amcal and Guardian being held in such high regard for leading the way in the future of pharmacy.”
For more information please contact:
Manager Corporate Affairs
Sigma Pharmaceuticals Limited
Mob: 0417 399 204