Starbucks Troy Alstead offers a few words of advice to Starbucks partners who are just beginning their careers

SEATTLE, 2015-2-23 — /EPR Retail News/ — The aroma from the first cup of coffee every morning takes Troy Alstead back to key moments in his life.

Growing up with his brothers in Puyallup, Washington where his parents always had coffee brewing in a percolator. Attending the University of Washington, where he’d walk to one of the first Starbucks stores to discover coffees of the world. Reading the Sunday newspaper over coffee in his kitchen, shortly after he got married, where he saw a job listing for a Starbucks financial analyst.

“I wasn’t looking to change jobs at the time, but the Starbucks logo caught my eye because I was a loyal customer,” Alstead recalled. “To me Starbucks was this incredible place I went for coffee. I didn’t imagine working there.”

He joined Starbucks early in 1992 when the company had about 100 stores and was privately owned. Alstead was on teams that guided Starbucks initial public offering and outlined the company’s expansion into global markets. He served as both the chief financial officer and the chief operating officer. Soon, he’ll begin a sabbatical from Starbucks which he said is “important for me and my family right now, but still not easy.”

Alstead reflects on 23 years with the company, discusses how he’ll spend his free time, and offers a few words of advice to Starbucks partners (employees) who are just beginning their careers.

“I’ve been wanting to invest more time in my family – with four kids at home and one of them ready to go off to college – and every time my wife and I talked about it, I’d think ‘not yet, not yet, not yet,’” he said. “The reason I know I can step away now is because the company is in extraordinary shape. Starbucks depth of leadership and financial performance are exceptional, and the strategy has never been clearer. All of this makes it possible for me to leave for a while. Not easy, but possible.”

Most of the projects Alstead worked on in his early Starbucks career could also be described as “not easy, but possible.”

Four years into his journey with Starbucks, Alstead was asked to join the team developing the company’s global business. With a life-long interest in international studies and an appreciation of other cultures, the assignment was a natural fit. At that point, in 1996, Starbucks had about 1,000 stores in the U.S. and Canada. It also had a lot of skeptics outside the company who doubted the company could succeed in overseas markets.

“We heard the same doubts when Starbucks expanded to California.  People thought coffee was a Seattle thing, or maybe for the northern cold belt of the country,” recalled Alstead. “Today, the runway for growth for Starbucks around the world is remarkable.”

Before the end of 1996, Starbucks had opened stores in Japan and Singapore. Starbucks is now in 66 countries and he said in many ways the company is “just getting started” outside North America. China is the fastest growing market for Starbucks which is opening, on average, one store every 18 hours there.

Alstead credits baristas who wear the green apron for the company’s growth saying the Starbucks Experience comes to life in their hands.

“While we have the most amazing coffee anywhere, it is brought to life by how they make the beverages and how they speak to the customers about it, and the environment they create in the stores. That is everything for us,” Alstead said. “We’ve known that since the beginning.”

His advice to Starbucks store partners just beginning their careers is to do what you love, value the people around you, and serve others. “If you can find a way to do that in any career field, you’ll find meaning through work.”

In the months ahead, Alstead will continue to serve others through several volunteer projects that are important to his family and community. He’ll also pursue non-profit work related to his passion for ocean preservation. And, he’ll ride his motorcycle and scuba dive more too. “I’m going to be busy,” he said with a smile, quickly adding that he’s going to continue starting every day with his favorite cup of Starbucks® Sumatra coffee, with an aroma that will now remind him of 23 “amazing” years with the company.

“I’d say Starbucks changed my life, but it’s bigger than that,” he said. “Starbucks created and shaped my life.”

Next week, the Starbucks Newsroom will feature the incoming president and chief operating officer, Kevin Johnson.

For more information on this news release, contact the Starbucks Newsroom.


Starbucks Troy Alstead offers a few words of advice to Starbucks partners who are just beginning their careers

Starbucks Troy Alstead offers a few words of advice to Starbucks partners who are just beginning their careers

The Fairtrade Foundation and Waitrose announce new partnership

LONDON, 2015-2-23 — /EPR Retail News/ — The Fairtrade Foundation and Waitrose have today (20 February) announced a new partnership – the first of its kind between a retail business and the Fairtrade Foundation – in the run-up to the annual Fairtrade Fortnight campaign (23 February – 8 March 2015).

The partnership establishes a new and collaborative way of working together whereby Fairtrade and Waitrose will share best practice, experiences and a joint ambition to build upon sustainable supply chain models.

At Waitrose, it will mean that as well as its wide and ever-growing range of Fairtrade-certified products, the work of theWaitrose Foundation will be recognised and validated by the Fairtrade Foundation – the first time the organisation will verify a third-party scheme.

The Fairtrade Foundation will provide guidance to the Waitrose Foundation as it expands the trading model into countries and regions where it does not currently operate, but where Fairtrade has experience.

Michael Gidney, Chief Executive of the Fairtrade Foundation, said: ‘The objective of the new partnership is to work together to increase the social and economic impact of our respective supply networks, recognising the vital role that business now plays within the international development agenda.

‘We are proud to work with Waitrose, which has been a pioneer of fair and ethical trading and has a long track record of stocking Fairtrade products, regularly extending and refreshing its Fairtrade offering.

‘Mark Price, Managing Director of Waitrose, said: ‘Treating people fairly is at the heart of everything we do and – whether it’s our customers, our Partners, the communities we operate in or the suppliers we work with – we endeavour always to behave responsibly.

‘We’re celebrating the tenth anniversary of the Waitrose Foundation this year and it’s a great accolade to have Fairtrade Foundation support our work.

‘By combining Fairtrade’s expertise in this area with our retail operation, we believe we will be able to deliver greater benefits to the producers and suppliers with whom we both work and together demonstrate the future of fair trading.

‘The FAIRTRADE Mark is the most recognised ethical label in the UK market and is the only independent assurance which pays a minimum price to farmers that aims to cover the cost of sustainable production, as well as an extra Fairtrade Premium. Farmers and workers can invest this additional amount as they choose, in their business or in social projects that benefit their community.

‘As well as supporting Fairtrade products, Waitrose launched its Foundation ten years ago to help improve the lives of workers and the communities supplying products such as citrus fruits, avocados, mangoes and flowers. The initiative democratically shares profits from Waitrose, the importer and exporter to support educational, social and healthcare projects and is active in communities in Ghana, Kenya and South Africa with plans for the supply chain collaboration model to expand. Over 450 programmes have been launched. For example in Kenya, re-used shipping containers have been used to open two hairdresser and community shop businesses in Kenya as well as solar street lighting, allowing local businesses to open longer and the community to feel safer at night.

‘There is also good evidence to suggest that with a strengthened partnership with Fairtrade will be popular with Waitrose shoppers. A recent customer survey found that 84% of shoppers attribute the FAIRTRADE Mark with high product integrity and 83% believe it demonstrates trustworthy provenance.’

‘It is encouraging to see that retailers with vision are exploring new and innovative ways of working with the Fairtrade Foundation in order to benefit producers in developing countries and embedding these practices into a ‘business as usual’ approach. Research shows that the British public want retailers to do the right thing by their suppliers1, so we look forward to this journey with Waitrose and hope that it may set a precedent that other companies will wish to emulate,’ says Michael Gidney.

Notes to editors

About the Fairtrade Foundation:
The Fairtrade Foundation is an independent certification body which licenses the use of the FAIRTRADE Mark on products which meet international Fairtrade standards. This independent consumer label appears on products to show that disadvantaged producers are getting a better deal from trade. Today, more than 1.5 million people – farmers and workers – across more than 74 developing countries benefit from the international Fairtrade system.

Public awareness of the FAIRTRADE Mark continues to be high in 2014, at a level of 77%. Estimated retail sales of Fairtrade products in 2013 exceeded £1.7 billion, a 12% increase on sales of £1.53 billion in 2012.

About Waitrose and the Waitrose Foundation:
Waitrose are proud supporters of Fairtrade and at the end of last year switched the entire range of its seven own-label speciality baking sugars to Fairtrade, benefitting small-scale farmers in Mauritius.Waitrose switched all their bananas to Fairtrade in February 2007. Since then, they have progressively converted their tea, coffee, wine, chocolate and sugar to the certification.

The Waitrose Foundation, launched in 2005, is the supermarket’s innovative supply chain collaboration model that has been active in countries including Kenya and South Africa for the past 10 years. It engages and strengthens workers and their communities to take a role and shared responsibility in their development, a model that resonates with the ethos of the Fairtrade Foundation and that requires engagement, both financially and operationally from all actors of the supply chain.

The Waitrose Foundation exemplifies the John Lewis Partnership’s unique business constitution, ensuring that Waitrose business relationships are conducted with integrity and contribute to the wellbeing of communities within which they operate, whether that be in the UK or overseas.

As well as offering a wide range of Fairtrade certified product the new joint venture will ensure the principles of the Fairtrade Foundation are active in products procured through the Waitrose Foundation model.

Waitrose – the Nation’s Favourite Supermarket¹ and winner of the Best Supermarket² and Best Food and Grocery Retailer³ awards- currently has 336 shops in England, Scotland, Wales and the Channel Islands, including 60 convenience branches, and another 28 shops at Welcome Break locations. It combines the convenience of a supermarket with the expertise and service of a specialist shop – dedicated to offering quality food that has been responsibly sourced, combined with high standards of customer service. Waitrose also exports its products to 50 countries worldwide and has seven shops in the Middle East.(

¹ Conlumino Awards, 2014
² Good Housekeeping Best Supermarket 2014, Which? Best Supermarket 2014
³ Verdict Best Food and Grocery Retailer 2014

1 A Eurobarometer poll released earlier this year found that 60% of UK citizens would be prepared to pay an additional 5% or more for groceries that support people in developing countries, such as Fairtrade (this compares with an EU average of 49%).


For further information please contact:
Eileen Maybin
Head of Media Relations, Fairtrade Foundation
Telephone: 020 7440 7686

Rob Cadwell
Senior Press Officer at Waitrose
Telephone: 01344 826182

Dunkin’ Donuts signs multi-unit store development agreements with two existing franchise groups to develop 46 restaurants in Indiana

CANTON, MA, 2015-2-23 — /EPR Retail News/ — Dunkin’ Donuts, America’s all-day, everyday stop for coffee and baked goods, announced today the signing of multi-unit store development agreements with two existing franchise groups to develop 46 restaurants in Indiana over the next several years.

The two franchise groups and their development plans include:

  • Existing franchise group Kings Point Ventures, led by Alex Smigelski, Tom Hughes and Tom Carpenter, plans to develop 38 Dunkin’ Donuts restaurants in Indianapolis and Fort Wayne, 10 of which will be located outside of the major metropolitan area. The group currently operates over 70 Dunkin’ Donuts restaurants in several states, and their next restaurant is planned to open in 2015.
  • Existing franchisee Bud Patel plans to develop eight Dunkin’ Donuts locations in Lafayette and Indianapolis.  Three of these new restaurants will be located in smaller towns and communities outside Lafayette and Indianapolis. Patel currently operates over 20 Dunkin’ Donuts restaurants in the metropolitan Chicago area and Davenport, Iowa. Jay Punukollu, Patel’s partner with a background in the QSR industry, will be responsible for overseeing the daily restaurant operations in Lafayette. The duo’s first restaurant is planned to open in 2016, and the remainder by 2019.

Currently, there are nearly 30 Dunkin’ Donuts restaurants located throughout Indiana, and the company is continuing to recruit franchisees in the cities of Evansville and Terre Haute. To help fuel growth in Indiana, special development incentives are available which include reduced royalty fees for three years and up to $10,000 in local store marketing support for timely openings.*

In an effort to keep the brand fresh and competitive, Dunkin’ Donuts offers flexible concepts for any real estate format including free-standing restaurants, end caps, in-line sites, gas and convenience, travel plazas, universities, as well as other retail environments.

“Our secret to continued growth includes passionate franchisees who provide a high-level of customer service to our guests every day,” said Grant Benson, CFE, vice president of global franchising and business development, Dunkin’ Brands. “We are excited that these existing franchise groups have chosen to grow the brand in the Indiana market, and believe they will cultivate lasting customer relationships and become an integral part of the communities they serve.”

Dunkin’ Donuts’ new look includes four distinct restaurant design options for franchisees, each featuring variations in layout, color schemes, graphics, textures, furniture and/or lighting. The designs enhance the current restaurant appearance, environment and layout to serve people all day long. Unlike other quick-service restaurants, Dunkin’ Donuts allows franchisees to select individual elements from any of the four options, creating a restaurant design that reflects their personal tastes and preferences, and best serves their specific restaurant size and location.

Since the 1950s, Dunkin’ Donuts has been a daily ritual for millions of people and has offered guests delicious food, beverages and friendly service at a great value. Dunkin’ Donuts offerings include iced coffee, flavored coffees, lattes, Dunkin’ Donuts K-Cup® Packs, Coolatta® frozen drinks, donuts, muffins, bagels, breakfast and bakery sandwiches, and a DDSMART® menu featuring better-for-you items.

To learn more about Dunkin’ Donuts, visit or follow us on Facebook ( and Twitter (

*Details available in the Dunkin’ Donuts Franchise Disclosure Document

About Dunkin’ Donuts
Founded in 1950, Dunkin’ Donuts is America’s favorite all-day, everyday stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories. Dunkin’ Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for eight years running. The company has more than 11,300 restaurants in 36 countries worldwide. Based in Canton, Mass., Dunkin’ Donuts is part of the Dunkin’ Brands Group, Inc. (Nasdaq: DNKN) family of companies. For more information, visit


Name: Jenna Kantrowitz
Phone: 954-893-9150
Name: Rachel Tabacnic
Phone: 954-893-9150

The German Banking Industry Committee approves Wincor Nixdorf’s hardware and software solution for cashless payment transactions processing on the German market

The German Banking Industry Committee (GBIC) has issued its approval for Wincor Nixdorf’s hardware and software solution for girocard transaction processing, which the company can now offer on the German market for the processing of cashless payment transactions. Now that approval has been granted, the company is piloting the solution at the German service stations of a multinational oil and gas company.

Paderborn, Germany, 2015-2-23 — /EPR Retail News/ — Wincor Nixdorf is managing a project in the oil company’s service station network that has the goal of standardizing its payment systems. Key to the project is its recently approved hardware and software solution, which connects card terminals at the service stations directly with a central server at Wincor Nixdorf – the Aevi Pay platform – where the data is processed and forwarded to various card acquirers. This will eliminate the current need for each service station to operate its own server. Wincor Nixdorf will successively connect 15,000 card terminals at the multi’s service stations to its Aevi platform.

“With this approval, we can begin immediately to offer a solution for cashless payment transactions on the German market, which is a sizable and important market. For our Cashless Payment Solutions business unit, which was only established in 2013, this is another important step toward the internationalization of our business,” explains Marc Birkner General Manager of Sales and Operations, Cashless Payment Solutions at Wincor Nixdorf.

Certification of the solution took place according to the rules of the Open Standards for Cards (OSCar) standardization initiative.

Press contacts


Wincor Nixdorf presents new and enhanced IT solutions to provide consumers with seamless omnichannel shopping experience at EuroCIS 2015

How retail can offer consumers more convenience and a better shopping experience

Paderborn, Germany, 2015-2-23 — /EPR Retail News/ — At EuroCIS 2015, Wincor Nixdorf is presenting new and enhanced IT solutions to automate the point of sale in retailing, streamline back office activities, and provide consumers with a seamless omnichannel shopping experience.

POS systems go mobile: BEETLE /moPOS is a tablet POS solution that can be used as a stationary and mobile point of sale. All the necessary POS functions, information on products and payment by card are now offered in mobile form wherever the consumer needs them in the store. Store staff can call up the inventory status of the desired product, reorder goods and obtain more details on articles anywhere in the sales area. In order to use the BEETLE /moPOS as a stationary checkout, the 8.3-inch or 10.1-inch tablet is simply inserted in a docking station to which a cash drawer, receipt printer, customer display, checkout scales or other devices are connected. The solution enables retailers to run their current Windows-based POS and merchandise management applications, as well as use new app-based solution suites. BEETLE /moPOS features Intel’s latest processor technology and runs under a Microsoft Windows 8.1 or Android 4.4 operating system.

Flexibly positioned: Wincor Nixdorf is presenting the BEETLE /iSCAN EASY Hybrid, a terminal that can be converted from an attended to a self-service checkout at the touch of a button. As a result, the checkout process can be sped up during peak times by switching over from self-service to attended mode – or returning to self-service mode once lines have shortened. In turn, customers can ask for an employee to assist them at any time: the retailer takes control of the system again at the touch of a button. Because the 100% ADA II-compliant BEETLE /iSCAN EASY Hybrid is so easy to use, it takes only one store employee to monitor and manage several POS systems simultaneously. The quick and easy convertibility combined with ease of use enables retailers to keep lanes open at all times and optimize their assignment of personnel.

Secure transparency: Wincor Nixdorf is also showcasing the latest version of its Cash Management Office Solution, which automates back-end processes in retailing and creates a closed and secure loop between all points of sale and the cash office. The solution frees employees from routine functions, such as sorting and counting cash, and also provides a real-time awareness of the current cash situation. In particular, this cash management solution is ideal for large retailers that handle significant amounts of cash per shift, such as supermarkets and hypermarkets.

Sales success on all channels: Wincor Nixdor is presenting the latest version of its software, which forms the cornerstone of a true omnichannel platform. Version 5.5 of the software provides retailers with seamless connectivity for applications across each of their sales channels and enables them to combine rules-based pricing promotions with customer loyalty programs. 5.5 also features advanced back-end capabilities for the management of store networks. The latest version of the software suite features a new customer relationship management module that provides real-time interaction with consumers on all channels, including social media touch-points. On the back-end side, 5.5 seamlessly organizes cross-channel order processing, item availability checks and the handling of cash and non-cash payments. 5.5 is part of Wincor Nixdorf’s modular TP Application Suite, which addresses the entire range of sales-related processes required by large, international retailers. The TP Application Suite consists of a series of integrated software applications that have been installed in over 200,000 POS systems in more than 70 countries. And Wincor Nixdorf ensures support for its solutions around the world through its closely-meshed delivery and service network.

Visitors can discover Wincor Nixdorf’s retail solutions at its trade fair stand (C26) in Hall 9 and at two presentations to be held at the fair:

Retail goes mobile – the store’s digital transformation

Speaker: Mike Werder
February 24, 2015, 12:00 – 12:30 p.m. in the EuroCIS Forum (Hall 10, D04)

Ready for omnichannel retailing? Creating customer experiences, optimizing store processes
Speaker: Thomas Haas
February 25, 2015, 11:30 a.m. – 12:00 p.m. in the Multichannel Forum (Hall 9, F59)

Press contacts


CBRE the only commercial real estate services and investment firm to be ranked among Fortune’s Most Admired Companies for three consecutive years

Los Angeles, 2015-2-23 — /EPR Retail News/ — CBRE Group, Inc. (NYSE:CBG) today announced that it has been ranked amongFortune’s Most Admired Companies for the third consecutive year. CBRE is the only commercial real estate services and investment firm to be ranked among Fortune’s Most Admired Companies for three consecutive years.

Fortune rates companies on attributes related to corporate performance. In the 2015 program, CBRE scored particularly well on quality of management, quality of services and global competitiveness.

“CBRE is highly focused on producing exceptional outcomes for our clients and achieving excellence in everything we do. Our continued recognition by Fortune as one of the industry’s most admired companies underscores our continued strong progress in these efforts,” said Bob Sulentic, president and chief executive officer of CBRE.

Drawing from a base of some 1,400 companies, Fortune evaluated a total of 668 companies from 29 countries.Fortune surveys board directors, executives and financial analysts to determine the rankings.

About CBRE Group, Inc.
CBRE Group, Inc. (NYSE:CBG), a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2014 revenue).  The Company has more than 52,000 employees (excluding affiliates), and serves real estate owners, investors and occupiers through more than 370 offices (excluding affiliates) worldwide. CBRE offers strategic advice and execution for property sales and leasing; corporate services; property, facilities and project management; mortgage banking; appraisal and valuation; development services; investment management; and research and consulting. Please visit our website at​

For Further Information

Robert Mcgrath
T +1 212 9848267

Corey Mirman
T +1 212 9846542

LS travel retail Pacific further expands across the Pacific after winning duty free concession at Auckland Airport

AUCKLAND, New Zealand, 2015-2-23 — /EPR Retail News/ — The travel retailer has been awarded one of two duty free concessions in the Airport’s International Terminal, following their success in a competitive tender process in late 2014.

The win signals an exciting new chapter for both LS travel retail Pacific and Auckland Airport. This concession precipitates the expansion of LS travel retail Pacific’s Duty Free network across the Pacific, with the retailer already operating Duty Free in Adelaide, Gold Coast, Queenstown (NZ) and Noumea.

The latest version of the Aelia Duty Free concept, which has been tailored specifically for Auckland Airport, will be rolled out for the first time in the region. It is expected to boost the Airport’s duty free offer with innovative ideas for New Zealand’s premier gateway. LS travel retail Pacific will leverage its extensive vendor relationships and global experience by offering a plethora of big name brands in perfume & cosmetics, local wine, liquor and souvenirs to name a few.

The offer is based on the 3 pillars of the renewed Aelia Duty Free concept: “Here and Nowhere Else”, “Art of the Gift” and “Facilitation and Care”; 3 pillars which are perfectly aligned with the core values of Auckland International Airport’s customer strategy. LS travel retail Pacific’s vision to Intrigue, Experience and Indulge will form the backbone to this strategy.

Speaking of the news, LS travel retail Pacific’s CEO, Matthieu Mercier said, “It’s great to see our strategy for the expansion of our Duty Free business reach a significant milestone with Auckland International Airport, who have been a key partner for us since we entered the New Zealand market with our Travel Essentials concepts back in 2011.”

“The alignment, at the very early stages of the process between our vision for a renewed retail experience at Auckland Airport, enhanced by the new Aelia Duty Free concept and the airport’s ambition, has been nothing short of amazing. Our Duty Free teams have been able to give this vision both a strong element of local flavour and an experiential dimension which clearly contributed to this success. To achieve this result, we have been able to mobilise the right balance of local expertise and understanding of the specificities of the New Zealand market together with a strong involvement of the LS duty free and specialty experts across Europe and Asia Pacific.”

“Our goal now is to make it happen and to create fantastic duty free experiences that exceed passenger expectations, and I believe that our vision for Auckland Airport will achieve this and more. We are very excited to expand on our enduring partnership with Auckland Airport, and look forward to what the future will bring”.

Reinforcing these sentiments, LS travel retail Pacific’s Duty Free General Manager, Ivo Favotto said “We are delighted to be extending our duty free presence in New Zealand to the country’s main gateway at Auckland. Auckland is a fabulous city in a fabulous country and we worked hard to build an offer that honoured the uniqueness of both the city and the country, as well as its spirit of adventure. Our concept for Auckland is based on delivering unique experiences to travellers through Auckland Airport.”

“We plan to bring a number of world firsts to Auckland, as well as a range of unique experiences and a plenitude of new brands and product categories. Watch this space. I must also commend Auckland Airport and their retail team for running one of the most fair and collaborative of tender processes. We found the team great to work with (and not just because we won!), and we look forward excitedly to a long partnership with them.”

Richard Barker, Auckland Airport’s General Manager Retail and Commercial, says the company is delighted to have selected LS travel retail Pacific as one of its two duty free operators.“The selection of LS travel retail means that our passengers will be able to choose from a wide range of products and services that represent the best of New Zealand and the world.”

“We were very impressed by LS travel’s exciting retail concepts, including a number of world firsts and new brands that will be unveiled when our new international departure area opens late next year. We were equally impressed by their commitment to developing our online retail channel. We look forward to working with the LS travel retail team as we prepare for the licence’s 1 July 2015 start date.”

Aelia Duty Free will significantly increase LS travel retail Pacific’s footprint at Auckland Airport, where they already operate several Travel Essentials stores.

Notes to the editor:

About LS travel retail
Operating in more than 30 countries throughout Europe, North America, Asia and the Pacific, LS travel retail, a division of Lagardère Services, is a world leader in Travel Retail. It operates more than 4,100 stores across the world, including a presence at over 150 airports and 700 stations. It runs the largest international network of duty free and luxury, travel essentials and foodservice stores.”

Throughout Asia Pacific LS travel retail operates more than 250 outlets, partnering with over 16 airports in Australia, New Zealand, New Caledonia, Singapore, Malaysia, China, Hong Kong and India.



For all media enquiries:
Janette Doolan
Corporate Communications Manager, LS travel retail Pacific
P: +61 2 8218 1142

Matt Mercier
CEO, LS travel retail Pacific
P: +61 2 8218 1105

Ivo Favotto
General Manager, Duty Free
LS travel retail Pacific
P: + 61 2 8218 1146