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APTRA Airports Forum in Singapore attended by 15 commercial and retail executives from 10 airports

Singapore, 2017-May-22 — /EPR Retail News/ — The inaugural APTRA Airports Forum on 7th May at Singapore Changi Airport produced fascinating data for delegates and established a benchmark for future meetings.

APTRA board member Andrew Gardiner from Melbourne Airport chaired the meeting, which was attended by 15 commercial and retail executives from 10 airports. He explained that APTRA is investing in a series of initiatives to assist airports, including airport specific research that they will be able to access via the online APTRA Airport Resource Centre.

APTRA’s research partner m1nd-set and its partner IATA presented detailed airport shopper insights, traffic and forecasting reports while Changi Airport lifted the curtain on the new Terminal 4 with a preview of some of the innovative commercial executions.

Gardiner underlined that other airports will be encouraged to share similar data on retail innovation, sales performance and other information at future forums.

The 2017 APTRA KPMG Insights Seminar series kicked off in Singapore on 10th May with a breakfast workshop attended by over 60 delegates.

Clara Perez, Travel Retail Research Director at m1nd-set presented the results of the latest research conducted for APTRA into the consumer behaviour of South East Asia travellers while m1nd-set CEO Peter Mohn switched the focus to Tiers 1, 2 and 3 cities in China.

Anson Bailey, Head of Asia Pacific Consumer Markets at KPMG gave a presentation on the latest trends in artificial intelligence, cognitive computing, the so called “internet of things” and other aspects of a world which today revolves around, and is driven by, mobile technology.

Andrew Ford, new President of APTRA, commented: “The APTRA Airports Forum and the Insights Seminar during TFWA Asia Pacific were excellent examples of how APTRA delivers actionable data to its members which will assist them to develop their travel retail business in the Asia Pacific region. We will build on what we have learned during these meetings and continue to expand our service to members.

“May I take this opportunity to thank the members of the Board who will make a major contribution to our work over the coming years and welcome Grant Fleming of Lagardère Travel Retail who has just joined our team.”

The research that forms the core of these meetings is sponsored by Rémy Cointreau GTR and, henceforth, also by Interparfums.

The Insights Seminars are sponsored by Bommidala Group, Brown Forman, Changi Airport Group, DFS, Distell, Eastern Duty Free, The Edrington Group, Jonathan Holland & Associates, Moet Hennessy, Regent Asia Group and Treasury Wine Estates.

For further information about the work of APTRA please consult or contact


APTRA is the trade association for the duty free and travel retail industry in the Asia Pacific region, serving all members and the industry to help grow the business and protect it when challenges arise.

 Through technology-led initiatives, seminars and conferences, APTRA serves to facilitate contact between members;
 Through bespoke training initiatives, APTRA is building the industry’s brand as a highly professional, caring and responsible retail channel;
 Through intensive consumer and market research, APTRA provides a solid knowledge bank, bringing valuable, actionable data relevant to all sectors;
 Through regular communication, APTRA seeks to spread awareness and knowledge about the industry and the importance of travel retail for governments, airports, airlines and related businesses;
 Through regional monitoring, and in collaboration with member companies and trade associations in other parts of the world, APTRA is constantly on the alert for new challenges where its advocacy on behalf of the industry is needed with national governments and policy-makers in order to safeguard and grow the business of all concerned.

The geographical area covered by APTRA includes countries in Eastern Asia, South Eastern Asia, South Central Asia and Oceania.

For trade information please contact:
Michael Barrett, Executive Officer
Tel: Tel: +855 89 772 600

For press information please contact::
Appleton Communications
Kate Teagle
Tel: +44 1784 434 666

Source: APTRA

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