Kroger’s QFC partners with Instacart to bring home delivery service in Puget Sound and Portland

CINCINNATI and BELLEVUE, Wash., 2017-Dec-06 — /EPR Retail News/ — QFC, a division of The Kroger Co. (NYSE: KR), today (12/4/2017) announced it is offering home delivery at a majority of its stores in both Puget Sound and Portland, through a partnership with Instacart, a nationally-recognized on-demand retail delivery service. The partnership supports two key drivers of the company’s Restock Kroger Plan: Expand Partnerships to Create Customer Value and Redefine the Food and Grocery Customer Experience.

“By offering home delivery in addition to in-store shopping and online ordering for curbside pickup, we are listening to our customers who are telling us they want the convenience of shopping anyway they choose,” said Suzy Monford, president of QFC. “We know that our customers are busier than ever but still want to feed their families fresh, healthy foods that are available at low prices. This new partnership allows our customers to have their groceries delivered to their doorsteps as soon as two hours after placing an order.”

QFC delivery powered by Instacart will be offered in addition to its ClickList store locations that offer online ordering for curbside pickup.

“Instacart customers prefer doing their online grocery shopping from local stores, where they know the products,” said Andrew Nodes, Vice President, Retail Accounts for Instacart. “We are thrilled to partner with QFC to give our customers in Portland and Seattle a new convenient option for shopping at their favorite local QFC store.”

How does QFC home delivery work?
Customers place their orders through the “Delivery” link at www.qfc.com. The customer enters the zip code where the delivery will be scheduled then chooses from 40,000 offered products, including perishables, which are categorized and sorted for easy viewing and selection. The customer builds a digital cart by clicking and adding products. Once the customer has completed building the online basket, a preferred delivery time between 9 a.m. and midnight can be selected. An Instacart shopper then hand-picks the items and delivers the order within a preferred one-hour time window. The home delivery fee will be waived for first-time customers.

About Instacart 
Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website or app to fill their virtual shopping cart with items from their favorite, local stores and Instacart connects them with shoppers who hand pick the items and deliver them straight to their door. Founded in San Francisco in 2012, Instacart has quickly scaled to over 160 markets and partnered with retailers across North America, including popular national chains as well as local, regional grocers. By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the most trusted grocery brands. Instacart is the only grocery service that can meet today’s on-demand lifestyle by delivering in as little as one hour. First delivery is free at www.instacart.com.

About Kroger 
At The Kroger Co., we are dedicated to our purpose: to Feed the Human SpiritTM. We are 450,000 associates who serve nearly nine million customers daily in 2,793 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Our Family of Companies operates an expanding ClickList offering – a personalized order online service – in addition to 2,258 pharmacies, 783 convenience stores, 307 fine jewelry stores, 222 retail health clinics, 1,472 supermarket fuel centers and 38 food production plants in the United States. Our Company has been recognized as one of America’s most generous companies for our support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. As a leader in supplier diversity, we are a proud member of the Billion Dollar Roundtable.

Contact:
Patty Leesemann
513-782-8745
patty.leesemann@kroger.com

SOURCE: The Kroger Co.

Price Chopper Supermarkets and Market 32 expand home delivery service powered by Instacart to Capital Region of New York

SCHENECTADY, NY, 2017-Dec-01 — /EPR Retail News/ — Price Chopper Supermarkets and Market 32 continue to grow their partnership with Instacart, the technology-driven, nationwide on-demand grocery delivery service, by bringing same-day home delivery of groceries to Price Chopper/Market 32 customers throughout the Capital Region.

To place an order for delivery, customers simply go to shop.pricechopper.com or shop.market32.com. To encourage trial of the new service, Price Chopper/Market 32 is offering a $10 discount to new Instacart customers on their first order of $35 (or more) and waiving the delivery fee. The offer code for first time users is PCDELIVERS. The promotion is good through December 31, 2017.

Instacart’s business model raises the bar for online ordering and home delivery service to customers across Price Chopper/Market 32’s Capital Region footprint. The app efficiently connects an intuitive ordering process to a waiting shopper/driver to the assortment of fresh and high quality packaged products customers have come to expect from Price Chopper/Market 32 – at the same prices customers would find in the stores, including the vast majority of advertised sale prices. Instacart delivery fees vary based on the order size and desired delivery time. The specific delivery fee for each order will be displayed during checkout before the order is placed. For orders over $35, Instacart typically charges $5.99 for orders placed at least two hours in advance, and $7.99 for orders requested within one hour.

Instacart will replace the chain’s Shops4U service immediately in the Capital Region, though Shops4U will operate through Saturday, December 2 so to honor all orders that have already been placed. All Shops4U employees have been offered positions elsewhere within their Price Chopper/Market 32 store.

“We’re proud of the product mix and shopping experience we provide in our stores. And we’re thrilled to extend both beyond our four walls by adding the streamlined convenience of grocery delivery through Instacart. We know that our customers are busy and always looking for ways to save both time and money. Offering fresh produce, the best meats and grocery staples delivered right to the doorstep at a good value is yet another way that we can serve our customers,” said Glen Bradley, Price Chopper/Market 32’s group vice president of marketing.

“Instacart’s success hinges on our ability to offer customers same-day delivery from the stores they love within their own communities,” said Andrew Nodes, Vice President, Retail Accounts for Instacart. “We are proud to partner with Price Chopper and Market 32 Supermarkets to give customers a convenient, time-saving option to get the products they’ve come to rely on from this beloved brand.”

Price Chopper/Market 32 introduced Instacart earlier this month in Binghamton, Endicott, Chenango, Syracuse NY Hartford, CT and Central MA.

About The Golub Corporation:
Based in Schenectady, NY, the Golub Corporation owns and operates 134 Price Chopper and Market 32 grocery stores in New York, Vermont, Connecticut, Pennsylvania, Massachusetts and New Hampshire. The American owned, family-managed company prides itself on longstanding traditions of innovative food merchandising, leadership in community service, and cooperative employee relations. Golub’s 20,000 teammates collectively own more than 44% of the company’s privately held stock, making it one of the nation’s largest privately held corporations that is predominantly employee-owned. For additional information, visit www.pricechopper.com

About Instacart
Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website or app to fill their virtual shopping cart with items from their favorite, local stores and Instacart connects them with shoppers who hand pick the items and deliver them straight to their door. Founded in San Francisco in 2012, Instacart has quickly scaled to over 160 markets and partnered with retailers across North America, including popular national chains as well as local, regional grocers. By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the most trusted grocery brands. Instacart is the only grocery service that can meet today’s on-demand lifestyle by delivering in as
little as one hour. First delivery is free at www.instacart.com.

Contact:
Mona Golub
Price Chopper
518.379.1480

Jon Pierce
Pierce Communications
518.221.1186 (cell)

Source: Price Chopper

Tops Friendly Markets partners with Instacart to launch same-day delivery service

WILLIAMSVILLE, N.Y., 2017-Nov-14 — /EPR Retail News/ — Tops Friendly Markets, headquartered in Williamsville, N.Y., today (November 9, 2017) announced a new partnership with Instacart, providing customers with a new way to experience TOPS’ savings and convenience. Now, from the comfort of their own homes, customers can shop online for everything they need and have their order delivered to their door in as little as one hour.“We know that our customers lead busy, active lifestyles so being able to offer them home delivery essentially gives them the gift of time” said Diane Colgan, senior vice president, marketing for TOPS. “Thanks to our partnership with Instacart, our customers will now have thousands of items including fresh meat, seafood, and produce literally right at their fingertips. Customers will not only find a vast majority of our in store deals online, but will still find the brands they love, all while earning the gas points they value that they can redeem when they visit our fuel stations.”

The same-day delivery service will be available in the Buffalo, Rochester, Syracuse, NY and Erie, PA markets prior to Thanksgiving 2017. TOPS anticipates rolling out the service into most of its remaining stores by the end of first quarter of 2018. As one of the region’s largest supermarket chains, TOPS customers throughout the geographic footprint, whether residing in a larger city or a rural community, will have access to home delivery as a result of this new partnership.

Launching the same–day delivery service as the hustle and bustle of the holiday season draws near certainly has its benefits for TOPS shoppers. “As customers are already rushing around trying to check off their holiday shopping lists, this is one less stop they will have to make on their way home from the office or cram in on a lunch break,” said Kathy Romanowski, public and media relations specialist for TOPS. “Even after the holidays, the ease of online grocery shopping will continue to benefit our customers. From those who may be housebound or home with their children to others who can’t get to the store due to transportation challenges or inclement weather, our home-delivery option is an added bonus to the everyday TOPS shopping experience.”

Additionally, not only are Instacart services available to be delivered to traditional residential communities, but also to area businesses, hotels, apartments, senior living complexes, and dorms making the service even more convenient for a broad spectrum of TOPS shoppers.

Upon launch customers can visit TopsMarkets.com/Instacart and enter their zip code to determine if they are within the current TOPS delivery area. To help celebrate the launch, TOPS is offering free delivery for the first two months when customers shop Instacart at TOPS. Once the site is live, complete details on this offer will be available at TopsMarkets.com/Instacart.

“Instacart’s success hinges on our ability to offer customers same-day delivery from the stores they love within their own communities,” said Andrew Nodes, Vice President, Retail Accounts for Instacart. “We are proud to partner with TOPS to give customers a convenient, time-saving option to get the products they rely on from their neighborhood TOPS store.”

The partnership between TOPS and Instacart will also lead to income earning opportunities in the region. Instacart, which relies on a network of shoppers who shop and deliver groceries for consumers, said it expects to onboard thousands of new shoppers to support the expansion with TOPS in the Northeast. For more information on Instacart delivery from TOPS please visit TopsMarkets.com/Instacart.

Tops Markets, LLC, is headquartered in Williamsville, NY and operates 171 full-service supermarkets with five additional by franchisees under the Tops banner. Tops employs over 15,000 associates and is a leading full-service grocery retailer in New York, northern Pennsylvania, western Vermont, and north central Massachusetts. For more information about Tops Markets, visit the company’s website at www.topsmarkets.com.

CONTACT: 

Kathy Romanowski
716-635-5577

Source: Tops Friendly Markets

Price Chopper and Market 32 Supermarkets partner with Instacart to expand same-day home delivery service in NY, CT and MA

SCHENECTADY, NY, 2017-Nov-09 — /EPR Retail News/ — Price Chopper and Market 32 Supermarkets have partnered with Instacart, the technology-driven, nationwide on-demand grocery delivery service, to bring same-day home delivery of groceries to Price Chopper/Market 32 customers in Binghamton and Syracuse, NY; Hartford, CT; and, Worcester, MA. The new delivery service is available in those markets immediately.

To find out more, visit www.pricechopper.com. To begin the order delivery process, customers can simply go to shop.pricechopper.com.

Unlike other similar offerings, the Price Chopper/Market 32 partnership with Instacart brings customers the fresh and high quality products they have come to expect from Price Chopper/Market 32 at the same prices customers would find in the stores, including the vast majority of advertised sale prices. The Instacart delivery fee varies based on the order size and desired delivery time. The specific delivery fee for each order will be displayed during checkout before the order is placed. For orders over $35, Instacart typically charges a $5.99 fee for orders placed at least two hours in advance, and a $7.99 fee for orders requested within one hour.

“We’re proud of the product mix and shopping experience we provide in our stores. And we’re thrilled to extend both beyond our four walls by adding the convenience of grocery delivery through Instacart in these four markets. We know that our customers are busy and always looking for ways to save both time and money. Offering fresh produce, the best meats and grocery staples delivered right to the doorstep at a good value is yet another way that we can serve our customers,” said Glen Bradley, Price Chopper/Market 32’s group vice president of marketing.

“Instacart’s success hinges on our ability to offer customers same-day delivery from the stores they love within their own communities,” said Andrew Nodes, Vice President, Retail Accounts for Instacart. “We are proud to partner with Price Chopper and Market 32 Supermarkets to give customers a convenient, time-saving option to get the products they’ve come to rely on from this beloved brand.”

About The Golub Corporation:
Based in Schenectady, NY, the Golub Corporation owns and operates 136 Price Chopper and Market 32 grocery stores in New York, Vermont, Connecticut, Pennsylvania, Massachusetts and New Hampshire. The American owned, family-managed company prides itself on longstanding traditions of innovative food merchandising, leadership in community service, and cooperative employee relations. Golub’s 20,000 teammates collectively own more than 44% of the company’s privately held stock, making it one of the nation’s largest privately held corporations that is predominantly employee-owned. For additional information, visit www.pricechopper.com

About Instacart
Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website or app to fill their virtual shopping cart with items from their favorite, local stores and Instacart connects them with shoppers who hand pick the items and deliver them straight to their door. Founded in San Francisco in 2012, Instacart has quickly scaled to over 150 markets nationwide and partnered with retailers across the United States, including popular national chains as well as local, regional grocers. By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the most trusted grocery brands. Instacart is the only grocery service that can meet today’s on-demand lifestyle by delivering in as little as one hour. First delivery is free at www.instacart.com.

Contact:
Mona Golub
Price Chopper
518.379.1480

Jon Pierce
Pierce Communications
518.221.1186 (cell)

Source: Price Chopper