Dunkin’ Donuts adds new Frozen Dunkin’ Coffee to its coffee lineup

Dunkin’ Donuts adds new Frozen Dunkin’ Coffee to its coffee lineup

 

  • The authentic taste of Dunkin’ Donuts’ signature Original Blend coffee now served frozen
  • Dunkin’ Donuts will give guests the chance to enjoy free samples of Frozen Dunkin’ Coffee with special nationwide tasting event on May 19

CANTON, MA,, 2017-May-03 — /EPR Retail News/ — Just ahead of summer, Dunkin’ Donuts is now serving the taste of its signature coffee, frozen. Now a permanent addition to its coffee lineup, new Frozen Dunkin’ Coffee is available beginning today at participating Dunkin’ Donuts restaurants nationwide. Crafted to deliver the authentic taste of Dunkin’ Donuts’ Original Blend coffee, Frozen Dunkin’ Coffee is made with a special extract featuring 100% Arabica coffee to bring forward the signature flavor of the brand’s premium coffee, blended with ice and dairy for a rich, sweet and creamy beverage to keep guests energized any time of day.

“This is the frozen beverage for people who love coffee. With Frozen Dunkin’ Coffee, we’ve captured the same taste and quality that millions of Dunkin’ Donuts guests enjoy each day, now blended frozen,” according to Chris Fuqua, Senior Vice President of Dunkin’ Donuts Brand Marketing & Global Consumer Insights & Product Innovation. “As one of the world’s leading coffee brands, Frozen Dunkin’ Coffee represents an important addition to our coffee menu, and we’re excited to keep our guests running with this new frozen beverage inspired by our iconic Original Blend coffee.”

To meet the personal preferences of any coffee drinker, Frozen Dunkin’ Coffee can be customized with any Dunkin’ Donuts flavor swirl or flavor shot as well as the choice of cream or whole or skim milk. The coffee extract featured in Frozen Dunkin’ Coffee was created specifically to complement all varieties of Dunkin’ Donuts’ coffee flavors, including Coconut Crème Pie and Butter Pecan, both available now for a limited time.

Dunkin’ Donuts will welcome the summer season by giving everyone a chance to experience the smooth, rich frozen taste of its newest coffee beverage for free. The brand announced today that on Friday, May 19, Dunkin’ Donuts will offer all guests a complimentary sample (3.5-ounce) of Frozen Dunkin’ Coffee from 10 AM to 2 PM at participating Dunkin’ Donuts restaurants nationwide, while supplies last.

Frozen Dunkin’ Coffee joins Dunkin’ Donuts’ existing menu of high-quality coffee choices perfect for staying energized during warmer weather, including iced coffee and espresso beverages, Cold Brew coffee, and ready-to-drink bottled iced coffees.

The brand also offers a selection of blended frozen beverages, including COOLATTA® beverages available in flavors such as Strawberry, and Vanilla Bean, a Strawberry Banana smoothie made with real fruit and yogurt, as well as Frozen Dunkaccino and Hot Chocolate-Frozen.

To learn more about Dunkin’ Donuts, visit www.DunkinDonuts.com, or subscribe to the Dunkin’ Donuts blog to receive notifications at https://news.dunkindonuts.com/blog.

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite all-day, everyday stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories. Dunkin’ Donuts has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 11 years running. The company has more than 12,200 restaurants in 45 countries worldwide. Based in Canton, Mass., Dunkin’ Donuts is part of the Dunkin’ Brands Group, Inc. (Nasdaq: DNKN) family of companies. For more information, visit www.DunkinDonuts.com.

Contact:

Lindsay Cronin
Dunkin’ Brands
781-737-5200
Lindsay.Cronin@dunkinbrands.com

Source: Dunkin’ Donuts

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Dunkin’ Donuts hot coffee varieties now available on board Amtrak Acela Express

Dunkin’ Donuts hot coffee varieties now available on board Amtrak Acela Express

Dunkin’ Donuts Original Blend and Dunkin’ Decaf® Hot Coffees Available on Amtrak’s Acela Express® High-Speed Trains Beginning Today

CANTON, MA and WASHINGTON, DC , 2017-Apr-20 — /EPR Retail News/ — Dunkin’ Donuts and Amtrak today announced that Dunkin’ Donuts Original Blend and Dunkin’ Decaf hot coffee varieties are now available on board Amtrak Acela Express high-speed trains throughout the Northeast Corridor.

With the new agreement, Dunkin’ Donuts’ signature hot coffee is now available to the 3.4 million customers who ride Acela Express trains each year. Dunkin’ Donuts coffee will be served all day in First Class and Café Acela, and will be brewed using the same equipment featured in Dunkin’ Donuts restaurants to ensure the same high quality and great taste enjoyed by millions of Dunkin’ guests each and every day.

Dunkin’ Donuts has an established presence at locations geared toward serving travelers, with restaurants at airports and train stations throughout the country. According to Chris Fuqua, Senior Vice President, Dunkin’ Donuts Brand Marketing, Global Consumer Insights & Product Innovation, “Both Amtrak and Dunkin’ Donuts share a long heritage of serving on-the-go Americans, and we are thrilled for the opportunity to help keep Acela Express passengers energized with Dunkin’ Donuts hot coffee whenever and wherever they are traveling. As the brand that keeps America running, we are excited that Acela Express now runs on Dunkin’.”

According to Thomas Hall, Amtrak Vice President, Passenger Experience, “Amtrak takes pride in enriching the customer experience with premium services and brands, and offering Dunkin’ Donuts hot coffee aboard all of our Acela Express trains is just the latest example of this on-going commitment. No matter where our customers are traveling, providing a high-quality coffee experience on board is another reason why Amtrak is the smarter way to travel.”

Acela Express is the premium service on the nation’s busiest passenger rail corridor, offering hourly service between New York City, Washington, D.C., Baltimore, Philadelphia and other intermediate cities, as well as many convenient round-trips between New York City and Boston. Acela Express customers enjoy more legroom, spacious seats, and – recently announced – Wi-Fi speeds up to six times faster, for more reliable connectivity at no extra charge. Amtrak’s Acela Express has led a significant growth in revenue and market share in the Northeast, increasing from 2.4 million customers in Fiscal Year 2002 to 3.4 million customers in Fiscal Year 2016.

Later this year, Dunkin’ Donuts hot coffees are scheduled to be served aboard Amtrak’s Northeast Regional trains that operate throughout the Northeast Corridor.

To learn more about Dunkin’ Donuts, visit www.DunkinDonuts.com, or subscribe to the Dunkin’ Donuts blog to receive notifications at https://news.dunkindonuts.com/blog.

About Dunkin’ Donuts
Founded in 1950, Dunkin’ Donuts is America’s favorite all-day, everyday stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories. Dunkin’ Donuts has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 11 years running. The company has more than 12,200 restaurants in 45 countries worldwide. Based in Canton, Mass., Dunkin’ Donuts is part of the Dunkin’ Brands Group, Inc. (Nasdaq: DNKN) family of companies. For more information, visit www.DunkinDonuts.com.

About Amtrak®
Amtrak – America’s Railroad® – is dedicated to safe and reliable mobility as the nation’s intercity passenger rail service provider and its high-speed rail operator. With our state and commuter partners, we move people, the economy and the nation forward, carrying more than 30 million Amtrak passengers for each of the past six years. Formally known as the National Railroad Passenger Corporation, Amtrak is governed by a 10-member board of directors, nine of whom are appointed by the President of the United States plus the Amtrak CEO. Anthony R. Coscia is board chairman and Jeffrey R. Moreland is vice chairman.  Amtrak operates more than 300 trains daily – at speeds up to 150 mph (241 kph) – connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces. Learn more at Amtrak.com or call 800-USA-RAIL for schedules, fares and other information. Check us out at blog.Amtrak.com, Like us on Facebook.com and Follow us on Twitter @Amtrak.

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SOURCE: Dunkin Donuts

Media Contacts:

Lindsay Cronin
Dunkin’ Brands
781-737-5200
Lindsay.Cronin@dunkinbrands.com

Chelsea Kopta
Amtrak
202-906-3730
Chelsea.Kopta@Amtrak.com

Dunkin’ Donuts again a top brand for consumer loyalty in the out-of-home coffee category according to Brand Keys

Dunkin’ Donuts again a top brand for consumer loyalty in the out-of-home coffee category according to Brand Keys

 

Dunkin’ Donuts also #1 in packaged coffee category for fifth consecutive year

CANTON, MA, 2017-Jan-27 — /EPR Retail News/ — For the 11th consecutive year, Dunkin’ Donuts is being honored for providing guests with a superior customer experience. According to the 2017 Brand Keys Customer Loyalty Engagement Index®, Dunkin’ Donuts is once again a top brand for consumer loyalty in the out-of-home coffee category, marking the 11th year in a row that Dunkin’ Donuts has earned this recognition. Dunkin’ Donuts was also named a #1 brand for customer loyalty in the packaged coffee category for the fifth straight year.

Brand Keys 22nd annual Customer Loyalty Engagement Index, conducted by the New York-based brand engagement and customer loyalty research consultancy, identifies brands that are best able to engage consumers by meeting or exceeding their expectations, which creates loyal customers. Brand Keys’ Customer Loyalty Engagement Index recognizes the brands that receive the highest loyalty and engagement assessments and surpass competitors for “delighting” customers. In the coffee restaurant and packaged coffee categories, consumer preferences were based on consistently meeting customer expectations for taste, quality, service and brand value.

According to Chris Fuqua, Senior Vice President of Dunkin’ Donuts Brand Marketing & Global Consumer Insights & Product Innovation, “Dunkin’ Donuts is strategically focused on new and innovative ways to keep our loyal guests energized with our coffee and beverages, quickly and conveniently. In 2016, this included one of our most important initiatives, the launch of On-the-Go Mobile Ordering, allowing members of our DD Perks® Rewards Program to place their order ahead of time and speed past the line in-store to pick up their favorite menu items. We are proud to once again be recognized by Brand Keys for our commitment to offering exceptional service and earning our customers’ loyalty every day.”

“We congratulate Dunkin’ Donuts for absolutely stellar performance again this year. This is the 11th year in a row they have anticipated and met customer expectations in the Out-of-Home Coffee category,” said Robert Passikoff, President & Founder of Brand Keys. “And, it’s the 5th straight year where they ranked #1 in the Packaged Coffee category. Dunkin’ has managed to leverage the values of their brand to create both a literal and virtual connection with their customers. There aren’t many brands that are able to do that. We raise our coffee mugs to toast Dunkin’s on-going success.”

Dunkin’ Donuts is America’s favorite all-day, everyday stop for coffee and baked goods, selling more than 1.9 billion cups of hot and iced coffee and espresso-based beverages per year. The brand’s beverage offerings include high-quality, freshly-brewed hot and iced Coffees, Rainforest Alliance Certified™ Dark Roast and Cold Brew, along with Americano and hot and iced Espresso, Macchiato, Cappuccino and Latte. There are more than 25,000 ways to order a coffee at Dunkin’ Donuts, and guests are encouraged to customize their favorite beverages available all day long. Dunkin’ Donuts’ packaged coffee is also available at participating Dunkin’ Donuts restaurants in a 16-oz. bag for brewing at home, in flavors such as Original Blend, Dunkin’ Decaf® and Rainforest Alliance Certified™ Dark Roast.

Dunkin’ Donuts continues to reward loyal customers through its DD Perks Rewards Program, which has surpassed five million members and remains one of the fastest growing loyalty programs in the quick service restaurant industry. With DD Perks, guests already earn five points for every dollar they spend on qualifying purchases at Dunkin’ Donuts when they pay using an enrolled Dunkin’ Donuts Card, either plastic or via the Dunkin’ Mobile® App. Once a member accrues 200 points, he or she receives a coupon for a free, any-size beverage of their choice, redeemable at participating Dunkin’ Donuts restaurants. DD Perks members also receive a coupon for a free, any-size beverage upon enrollment and on their birthday. To enroll in DD Perks, download the Dunkin’ Mobile App or visit www.DDPerks.com.

To learn more about Dunkin’ Donuts, visit www.DunkinDonuts.com or subscribe to the Dunkin’ Donuts blog to receive notifications at https://news.dunkindonuts.com/blog.

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite all-day, everyday stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories. Dunkin’ Donuts has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 11 years running. The company has more than 12,000 restaurants in 45 countries worldwide. Based in Canton, Mass., Dunkin’ Donuts is part of the Dunkin’ Brands Group, Inc. (Nasdaq: DNKN) family of companies. For more information, visit www.DunkinDonuts.com.

MEDIA CONTACT:

Dunkin’ Brands Media Relations
Email: press@dunkinbrands.com

Source: Dunkin’ Donuts

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Dunkin’ Donuts to offer medium hot or iced espresso beverage for only $1.99 on November 23, National Espresso Day

Dunkin’ Donuts to offer medium hot or iced espresso beverage for only $1.99 on November 23, National Espresso Day
Dunkin’ Donuts to offer medium hot or iced espresso beverage for only $1.99 on November 23, National Espresso Day

 

Guests can enjoy this offer on Dunkin’ Donuts’ delicious Macchiato, Latte or Cappuccino

CANTON, MA, 2016-Nov-19 — /EPR Retail News/ — Next Wednesday, November 23, isn’t just one of the busiest travel days of the year. It’s also National Espresso Day, and Dunkin’ Donuts is celebrating the holiday by making it easy for guests to keep on running through the day with an espresso beverage in hand. On November 23, participating Dunkin’ Donuts restaurants throughout the country will offer any medium hot or iced espresso beverage for the special price of only $1.99.

Dunkin’ Donuts’ menu of rich and robust espresso offerings includes Hot and Iced Macchiatos, Hot and Iced Lattes, and Cappuccinos. All Dunkin’ Donuts espresso beverages are made with 100% Rainforest Alliance Certified espresso and are sourced from the finest, high-quality Arabica beans. Dunkin’ Donuts’ Macchiatos, Lattes and Cappuccinos can be customized with a guest’s choice of dairy or sweetener.

Additionally, for the holiday season the brand is offering a sweet variety of seasonal flavors to help keep anyone dashing through their day, including new Crème Brulée Macchiatos and Lattes featuring the rich, creamy taste of crème brulée with a deep, caramelized sugar flavor. Other holiday favorites include classic Peppermint Mocha, which combines cool peppermint flavor with rich chocolate, and Salted Caramel, which offers sweet and salty notes with each delicious sip.

“With National Espresso Day coinciding with one of the most active travel days of the year, it’s the perfect time to show appreciation for our guests by making it easier to enjoy any of our signature espresso beverages,” said Chris Fuqua, Dunkin’ Donuts’ Senior Vice President of Brand Marketing, Global Consumer Insights and Product Innovation. “We welcome everyone to celebrate National Espresso Day with a medium hot or iced espresso beverage for the special price of only $1.99, and we look forward to helping our guests stay energized with our full espresso lineup throughout the busy weeks ahead.”

To learn more about Dunkin’ Donuts, visit www.DunkinDonuts.com or follow us on Facebook (www.facebook.com/DunkinDonuts), Instagram (www.instagram.com/DunkinDonuts) and Twitter (www.twitter.com/DunkinDonuts).

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite all-day, everyday stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories. Dunkin’ Donuts has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 10 years running. The company has more than 12,000 restaurants in 45 countries worldwide. Based in Canton, Mass., Dunkin’ Donuts is part of the Dunkin’ Brands Group, Inc. (Nasdaq: DNKN) family of companies. For more information, visit www.DunkinDonuts.com.

MEDIA CONTACT:
Justin Drake
Phone: 781-737-5200
Email: justin.drake@dunkinbrands.com

Source: Dunkin’ Donuts

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Dunkin’ Donuts launches brand new lineup of premium hot teas

Dunkin’ Donuts relaunches hot tea offerings with new lineup of full leaf teas and herbal infusions in pyramid tea sachets

CANTON, MA , 2016-Nov-03 — /EPR Retail News/ — Dunkin’ Donuts is now providing guests with new choices for enjoying the comfort of a hot cup of tea during a busy day. Dunkin’ Donuts has relaunched its hot tea offerings with a brand new lineup of premium hot teas, available in five vibrant flavors. Served in pyramid tea sachets containing high-quality full leaf teas and herbal infusions for the optimal steep, the new premium hot tea lineup offers both caffeinated and caffeine-free options, including:

  • Bold Breakfast Black™ Tea: A bold blend of full leaf black tea for a full bodied flavor.
  • Harmony Leaf Green™ Tea: A vibrant full leaf green tea delivering a delicate earthy flavor.
  • Chamomile Fields™ Herbal Infusion: A caffeine-free herbal infusion featuring chamomile flowers, citrus and herbs combined to offer a fragrant and delicate taste.
  • Hibiscus Kiss™ Herbal Infusion: A caffeine-free herbal infusion featuring hibiscus, herbs and natural berry flavors to deliver bright and juicy flavors in every sip.
  • Cool Mint Herbal Infusion: A caffeine-free herbal infusion combining peppermint leaves and natural herbs to offer a cool, invigorating taste.

The new premium hot teas are now available at participating Dunkin’ Donuts restaurants nationwide, and are replacing the brand’s previous tea options. Additionally, guests can savor these premium teas at home or work, as each new flavor can be purchased in boxes containing 15 individually-wrapped pyramid tea sachets, at the suggested retail price of $6.99 at participating Dunkin’ Donuts restaurants.

“Dunkin’ Donuts stands apart for our commitment to introducing new, premium beverages for our on-the-go guests,” said Chris Fuqua, Dunkin’ Donuts’ Senior Vice President of Brand Marketing, Global Consumer Insights and Product Innovation. “Though we are known for our signature coffee and espresso drinks, we are also a leading restaurant brand in the hot tea category. As tea continues to increase in popularity, particularly among younger consumers, our expanded breadth of high-quality teas, featuring proprietary blends, reinforces Dunkin’ Donuts as the destination for the best beverage choices to keep people energized any time of day.”

To learn more about Dunkin’ Donuts, visit www.DunkinDonuts.com or follow us on Facebook (www.facebook.com/DunkinDonuts), Instagram (www.instagram.com/DunkinDonuts) and Twitter (www.twitter.com/DunkinDonuts).

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite all-day, everyday stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories. Dunkin’ Donuts has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 10 years running. The company has more than 12,000 restaurants in 45 countries worldwide. Based in Canton, Mass., Dunkin’ Donuts is part of the Dunkin’ Brands Group, Inc. (Nasdaq: DNKN) family of companies. For more information, visit www.DunkinDonuts.com.

MEDIA CONTACT:
Justin Drake
Phone: 781-737-5200
Email: press@dunkinbrands.com

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Dunkin’ Donuts launches brand new lineup of premium hot teas
Dunkin’ Donuts launches brand new lineup of premium hot teas

 

Source: Dunkin’ Donuts

Enjoy any medium-sized cup of Dunkin’ Donuts’ signature hot coffee for 66 cents on National Coffee Day

Enjoy any medium-sized cup of Dunkin’ Donuts' signature hot coffee for 66 cents on National Coffee Day
Enjoy any medium-sized cup of Dunkin’ Donuts’ signature hot coffee for 66 cents on National Coffee Day

 

CANTON, MA, 2016-Sep-23 — /EPR Retail News/ — National Coffee Day is Thursday, September 29, and Dunkin’ Donuts will hail the holiday by raising a cup to its loyal guests with a coffee offer in celebration of the brand’s 66-year history of keeping people running with great coffee each and every day. Dunkin’ Donuts today (September 22, 2016) announced that on National Coffee Day, guests can enjoy any medium-sized cup of the brand’s signature hot coffee for the special price of 66 cents at participating Dunkin’ Donuts restaurants nationwide.

According to Chris Fuqua, Senior Vice President, Dunkin’ Donuts Brand Marketing, Global Consumer Insights & Product Innovation, “Dunkin’ Donuts’ coffee heritage, and the love people have for our coffee, goes back 66 years to 1950, something no other leading restaurant brand can match. Since then, our coffee has remained an important part of millions of guests’ daily lives, helping busy people start their morning and keep on running any time of day or night. For National Coffee Day in 2016, we say cheers to 66 years by making Dunkin’ Donuts’ signature hot coffee available on September 29 for only 66 cents for a medium-sized cup.”

Dunkin’ Donuts is also helping fans both show and share their love of coffee by offering a one-day-only Snapchat Geofilter on National Coffee Day. The fun design celebrates the day, and can be unlocked at any of Dunkin’ Donuts’ U.S. locations on September 29 only.

According to the NPD Group / CREST, Dunkin’ Donuts is a leader in the hot and iced coffee categories in the U.S. The company sells more than 1.9 billion cups of hot and iced coffee globally ever year. In addition to the brand’s signature hot and iced Original Blend Coffee, Dunkin’ Donuts offers Rainforest Alliance Certified™ Dark Roast, which uses a unique blending and roasting process to create a bold flavor and smooth finish without the bitterness typically associated with most dark roast coffees. Dunkin’ Donuts also offers a full lineup of espresso beverages, including cappuccino, espresso, hot and iced lattes, and hot and iced macchiato.

Additionally, Dunkin’ Donuts restaurants nationwide now offer Cold Brew coffee, prepared by steeping a special blend of coffee in cold water over an extended period of time to extract a uniquely distinctive flavor from the beans. The longer brewing process provides a rich, smooth coffee with an inherently sweeter flavor reminiscent of dark chocolate. Cold Brew coffee is crafted by hand in Dunkin’ Donuts restaurants in small batches and served each day while supplies last.

To learn more about Dunkin’ Donuts, visit www.DunkinDonuts.com or follow us on Facebook (www.facebook.com/DunkinDonuts), Instagram (www.instagram.com/DunkinDonuts) and Twitter (www.twitter.com/DunkinDonuts).

About Dunkin’ Donuts

Founded in 1950, Dunkin’ Donuts is America’s favorite all-day, everyday stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories. Dunkin’ Donuts has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 10 years running. The company has more than 11,900 restaurants in 44 countries worldwide. Based in Canton, Mass., Dunkin’ Donuts is part of the Dunkin’ Brands Group, Inc. (Nasdaq: DNKN) family of companies. For more information, visit www.DunkinDonuts.com

MEDIA CONTACT:

Justin Drake
Phone: 781-737-5200
Email: justin.drake@dunkinbrands.com

Source: Dunkin’ Donuts

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Dunkin’ Donuts recognized as top brand in coffee customer loyalty for the tenth consecutive year by Brand Keys

Dunkin’ Donuts tops packaged coffee category for fourth consecutive year

CANTON, MA, 2016-Feb-18 — /EPR Retail News/ — Dunkin’ Donuts today marks a decade of distinction for providing guests with a superior customer experience, as the 2016 Brand Keys Customer Loyalty Index® recognizes Dunkin’ Donuts as a top brand for consumer engagement in the out-of-home coffee category. This is the tenth consecutive year Dunkin’ Donuts has earned this honor. Dunkin’ Donuts also leads the packaged coffee category in customer loyalty for the fourth year in a row.

The 20th annual national survey conducted by brand loyalty and engagement consultancy Brand Keys identifies brands that are best able to engage consumers by meeting or exceeding their expectations, which creates loyal customers. Brand Keys’ Customer Loyalty Engagement Index recognizes the brands that receive the highest loyalty and engagement assessments and surpass competitors for “delighting” customers. In the coffee restaurant and packaged coffee categories, consumer preferences were based on consistently meeting customer expectations for taste, quality, service and brand value.

According to Chris Fuqua, Vice President of Dunkin’ Donuts Brand Marketing & Global Consumer Insights & Product Innovation, “Our guests are loyal to Dunkin’ Donuts because of the many ways we work to give them an unsurpassed guest experience. We make our entire menu available all day, and offer our guests more than 25,000 different ways to customize their favorite coffee any way they like it. We’ve launched digital technologies like mobile ordering and delivery that make it even more convenient for people to run on Dunkin’, and we continue to grow our DD Perks Rewards program. On behalf of our dedicated Dunkin’ Donuts’ franchisees and crew members who consistently provide our guests with fast and friendly service all day long, we are honored to be recognized by Brand Keys for customer loyalty for the tenth year in a row.”

“Dunkin’ Donuts has earned a #1 ranking in customer loyalty and engagement for 10 years in a row in an increasingly competitive category. Clearly their quality products and consistent service are contributing to a recipe for long-term success,” said Robert Passikoff, President of Brand Keys.

Dunkin’ Donuts is America’s favorite all-day, everyday stop for coffee and baked goods, selling more than 1.9 billion cups of Hot and Iced Coffee and Espresso-based beverages per year. The brand’s beverage offerings include high-quality, freshly-brewed Hot and Iced Coffees, along with Espresso, Cappuccino and Lattes, and the recently introduced Macchiato. All Dunkin’ Donuts menu items are always available any time of day, and guests are encouraged to customize their favorite food and beverages. Dunkin’ Donuts’ packaged coffee is the perfect way to enjoy the delicious taste of Dunkin’ Donuts coffee at home, any time. Available in flavors such as Original Blend, Dunkin’ Decaf® and Rainforest Alliance Certified™ Dark Roast. Dunkin’ Donuts’ packaged coffee is available at participating Dunkin’ Donuts restaurants in a 16-oz. bag.

Dunkin’ Donuts continues to reward loyal customers through its DD Perks® Rewards program, achieving 4.3 million members. With DD Perks, guests already earn five points for every dollar they spend on qualifying purchases at Dunkin’ Donuts when they pay using an enrolled Dunkin’ Donuts Card, either plastic or via the Dunkin’ Mobile® App. Once a member accrues 200 points, he or she receives a coupon for a free, any-size beverage of their choice, redeemable at participating Dunkin’ Donuts restaurants. DD Perks members also receive a coupon for a free, any-size beverage upon enrollment and on their birthday. To enroll in DD Perks, download the Dunkin’ Mobile App or visit www.DDPerks.com.

To learn more about Dunkin’ Donuts, visit www.DunkinDonuts.com or follow us on Facebook (www.facebook.com/DunkinDonuts), Instagram (www.instagram.com/DunkinDonuts) and Twitter (www.twitter.com/DunkinDonuts).

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About Dunkin’ Donuts
Founded in 1950, Dunkin’ Donuts is America’s favorite all-day, everyday stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories. Dunkin’ Donuts has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 10 years running. The company has more than 11,700 restaurants in 43 countries worldwide. Based in Canton, Mass., Dunkin’ Donuts is part of the Dunkin’ Brands Group, Inc. (Nasdaq: DNKN) family of companies. For more information, visit www.DunkinDonuts.com.

CONTACT INFORMATION

Name: Michelle King
Phone: 781-737-5200
Email: press@dunkinbrands.com

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Dunkin’ Donuts recognized as top brand in coffee customer loyalty for the tenth consecutive year by Brand Keys

Dunkin’ Donuts recognized as top brand in coffee customer loyalty for the tenth consecutive year by Brand Keys