Delaware North brings Taste NY café at Pembroke Travel Plaza on New York State Thruway

Delaware North brings Taste NY café at Pembroke Travel Plaza on New York State Thruway

 

BUFFALO, N.Y., 2017-Oct-19 — /EPR Retail News/ — Delaware North’s travel business this week celebrated the opening of Taste NY café at Pembroke Travel Plaza, where it operates food and beverage services for the New York State Thruway on I-90 just east of Buffalo.

The café is part of a statewide campaign started by New York Gov. Andrew Cuomo to showcase New York’s food and beverage industries by promoting products made throughout the state. With initiatives like the Taste NY café, the program has created opportunities for local producers to feature their goods at a variety of landmark locations throughout the state, including Niagara Falls, and at large public events such as the Great New York State Fair in Syracuse.

“Delaware North has been serving guests in New York State for more than 100 years, so we know just how distinctive and varied the food offerings can be from all corners of the state,” said Rob Robinson, Delaware North’s district manager for NYS Thruway travel plazas. “We embrace the Taste NY program and look forward to showcasing these items for thruway travelers.”

The Taste NY café at the Pembroke Travel Plaza features a wide variety of grab-and-go snacks and drinks, including popcorn products from Jamestown Popcorn, beverages from Mayer Brothers in Buffalo, and Upstate Niagara dairy products. Hot food and beverage items, such as Zweigle’s hot dogs from Rochester and DeLima Coffee from Cicero (Syracuse), are also available.

“We’re so excited to bring visitors traveling from Western New York a taste of the region — from New York dairy to maple,” said Richard A. Ball, New York state’s agriculture commissioner. “The Taste NY program has grown dramatically since it was created by the governor and shows no signs of slowing down. I thank our partners at the Thruway Authority and Delaware North for helping to share the story of our great agricultural producers in New York and encourage agri-tourism across the state.”

Delaware North also participates in the Taste NY program in its parks and resorts division at Niagara Falls State Park by offering New York State products in its gift shops and local food offerings at the Top of the Falls restaurant.

Contact:

Charles Roberts
Comm. Specialist
250 Delaware Ave.
Buffalo, New York 14202
Email: CHRobert@delawarenorth.com
Phone: 716-858-5545
Fax: 716-858-5125

Source: Delaware North

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Delaware North announces the promotion of Jim Houser to group president for three business lines

Delaware North announces the promotion of Jim Houser to group president for three business lines
Delaware North announces the promotion of Jim Houser to group president for three business lines

 

BUFFALO, N.Y., 2016-Oct-31 — /EPR Retail News/ — Delaware North, one of the largest privately-held hospitality and food service companies in the world, has promoted Jim Houser to group president for Delaware North Sportservice, Delaware North’s parks and resorts business, and Delaware North’s Patina Restaurant Group.

Houser most recently served as president of the parks and resorts business and Delaware North’s operations in Australia and Asia. The company will begin an immediate search for his replacement in this role.

“Much of the incredible success and growth in our parks and resorts division over the last two years has been because of Jim’s strong leadership, knowledge of the hospitality industry and excellent client management skills,” Delaware North Co-CEO Lou Jacobs said. “Jim understands and appreciates the importance of our customers, clients and associates and brings a rigorous operational understanding to every role. I am confident in Jim’s ability to continue to bring innovation and passion to these businesses in his expanded role as group president.”

“Jim has been an integral part of the management team for the last decade and is an important part of our future plans,” Co-CEO Jerry Jacobs Jr. said. “This move further positions us for growth as we build our management bench strength and ability to scale.”

The presidents of the three business lines will report to Houser, who will continue to report directly to Delaware North Executive Vice President and COO Rick Abramson.

A Delaware North veteran of more than 35 years, Houser began his career with Delaware North Sportservice, serving as general manager of the company’s operation at the former Cinergy Field in Cincinnati, the city where he had obtained a bachelor’s degree from the University of Cincinnati. An outstanding operator and leader, Houser rose steadily through the ranks and held the positions of director of labor relations and chief operating officer within Delaware North Sportservice. In those roles, he managed the division’s operations and its efforts to realize growth potential for its concessions, fine dining and retail groups.

Houser’s leadership, however, has hardly been limited to Delaware North Sportservice or the parks and resorts business. As vice president of administration – a role he held until 2012 – he oversaw Delaware North’s facilities, supply management, security, culinary and retail departments, as well as its environmental management system, GreenPath®, and its customer service program, GuestPath®. He has also overseen the company’s digital marketing and communications functions. Prior to his role as vice president of administration, Houser served as vice president of facilities planning, managing Delaware North’s multimillion-dollar portfolio of global design and construction projects in support of hospitality, food and retail services.

In 2006, Houser received the inaugural President’s Award of Excellence – Delaware North’s highest operational award. At that time, Delaware North President Charles Moran cited Houser’s unwavering commitment to operational excellence and his ability to support the company’s strategies in a world-class manner.

About Delaware North
Delaware North is one of the largest privately-held hospitality and food service companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 60,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than 500 million guests annually. Delaware North has annual revenue of about $3 billion in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming, and specialty retail industries. Learn more about Delaware North at www.delawarenorth.com.

Media Contact:
Victoria Hong
Director-Corporate Communications
250 Delaware Ave.
Buffalo, New York 14202
Email: vhong@delawarenorth.com
Phone: 716-858-5420
Fax: 716-858-5125

Source: Delaware North

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