Texas, 2017-Apr-25 — /EPR Retail News/ — The safety of pets is and always will be our first priority. We sincerely regret the reports of the discomfort experienced by the pet who consumed this food. As pet parents ourselves, we take this matter seriously. On April 13, a retailer in Texas notified us that their customer had presented samples of our 13-ounce-can Cocolicious Beef & Turkey dog food (Lot #0136E15204 04, best by July 2019) and 13-ounce-can Cocolicious Chicken & Beef dog food (Lot #0134E15 237 13, best by August 2019) to a testing lab, and that the results had tested positive for pentobarbital. We have requested those results.
When we were notified, we immediately tracked the lot numbers of the food in question and determined that the food had been manufactured and distributed in 2015. We then contacted the two probable retailers that had sold the customer the food and asked them to isolate all remaining cans from these lots. If pet parents have cans with either of those lot numbers in their possession, they should return them to the place of purchase and will of course receive a full refund.
We also requested that the retailers send all of the cans from those lots to us so that we can forward them on to an accredited independent laboratory for independent testing. We expect to receive the results in 7 to 10 days. We first saw the formal report from the lab at Texas A&M regarding the customer’s samples, today, April 17.
Out of an abundance of caution, we are retrieving the remainder of these two lots nationwide. We are working with our distributors and retailers to determine if any additional beef-flavored products manufactured during this 2015 production period remain on shelves and, if so, to retrieve them from shelves, immediately, as well.
Party Animal wishes to emphasize that we have submitted many recent lots of our beef flavors for testing and all have tested negative for any pentobarbital. We have also had extensive discussions with our manufacturer regarding the potential cause of the reported contamination of the 2015 lots, and we will continue with such discussions even as we await testing results for the 2015 lots. In order to ensure adherence to our commitment to the safety of pets, we are also actively re-examining our manufacturing processes.
The number of people looking to buy their dog food from online shopping sites is growing steadily and has been unaffected by the recession.
That’s according to Swell Pets, one of the UK’s fastest growing online pet retailers.
The Hyde-based firm has examined national and international Internet search data which shows that searches for dog food have been rising steadily since 2004, even during the recession.
According to Swell Pets spokesman Antony Steadman, the company has seen huge growth in sales of dog food from its website www.swellpets.co.uk with very high levels of repeat custom.
He said: “The growth of the online dog food market made 2010 our best year to date. We saw a significant increase in sales of dog food over the past year, with thousands of customers choosing to save money by buying their dog food online, rather than from their supermarket or pet shop.
“The ability to get well-known premium dog food brands such as Arden Grange dog foodand IAMS Dog Food at low prices, along with free next day delivery for many orders, means that online retailers, such as Swell Pets, are persuading more and more people to switch to buying dog food online.”
One of the UK’s leading online pet superstores Swell Pets is advising customers to stock up on dog food and cat food now, in advance of the next spate of bad weather.
Swell Pets has seen a rise in the sales of bulk buys, particularly of the Arden Grange dog food range, which is rich in glucosamine, chondroitin and methylsulfonylmethane (MSM), a combination of ingredients that are said to promote health and increase mobility.
Matt Clarke, ecommerce manager at Swell UK, said: “We’re seeing an increased demand for multi-bag deals on dog foods during the run up to the Christmas period and in the weeks since, as this is one of the most cost-effective ways to buy pet food if you keep a large breed or several dogs.
“Given that the snow and icy conditions are forecast to continue into the new year, we’d recommend stocking up on pet food now and have several great bulk-buy deals on our site.”
Customers can get great bulk deals on Eukanuba dog food, IAMS dog food and pet food from other big and trusted brands such as Bakers and Burns. Deliveries of orders have now resumed, but Swell Pets recommend that customers check the website for any updates to delivery times and any problems due to the weather.
Swell Pets also stocks dog clothing and pet accessories that will ensure your beloved animal stays happy, healthy, warm and safe during the cold snap.
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