Wincor Nixdorf presents new and enhanced IT solutions to provide consumers with seamless omnichannel shopping experience at EuroCIS 2015

How retail can offer consumers more convenience and a better shopping experience

Paderborn, Germany, 2015-2-23 — /EPR Retail News/ — At EuroCIS 2015, Wincor Nixdorf is presenting new and enhanced IT solutions to automate the point of sale in retailing, streamline back office activities, and provide consumers with a seamless omnichannel shopping experience.

POS systems go mobile: BEETLE /moPOS is a tablet POS solution that can be used as a stationary and mobile point of sale. All the necessary POS functions, information on products and payment by card are now offered in mobile form wherever the consumer needs them in the store. Store staff can call up the inventory status of the desired product, reorder goods and obtain more details on articles anywhere in the sales area. In order to use the BEETLE /moPOS as a stationary checkout, the 8.3-inch or 10.1-inch tablet is simply inserted in a docking station to which a cash drawer, receipt printer, customer display, checkout scales or other devices are connected. The solution enables retailers to run their current Windows-based POS and merchandise management applications, as well as use new app-based solution suites. BEETLE /moPOS features Intel’s latest processor technology and runs under a Microsoft Windows 8.1 or Android 4.4 operating system.

Flexibly positioned: Wincor Nixdorf is presenting the BEETLE /iSCAN EASY Hybrid, a terminal that can be converted from an attended to a self-service checkout at the touch of a button. As a result, the checkout process can be sped up during peak times by switching over from self-service to attended mode – or returning to self-service mode once lines have shortened. In turn, customers can ask for an employee to assist them at any time: the retailer takes control of the system again at the touch of a button. Because the 100% ADA II-compliant BEETLE /iSCAN EASY Hybrid is so easy to use, it takes only one store employee to monitor and manage several POS systems simultaneously. The quick and easy convertibility combined with ease of use enables retailers to keep lanes open at all times and optimize their assignment of personnel.

Secure transparency: Wincor Nixdorf is also showcasing the latest version of its Cash Management Office Solution, which automates back-end processes in retailing and creates a closed and secure loop between all points of sale and the cash office. The solution frees employees from routine functions, such as sorting and counting cash, and also provides a real-time awareness of the current cash situation. In particular, this cash management solution is ideal for large retailers that handle significant amounts of cash per shift, such as supermarkets and hypermarkets.

Sales success on all channels: Wincor Nixdor is presenting the latest version of its TP.net software, which forms the cornerstone of a true omnichannel platform. Version 5.5 of the software provides retailers with seamless connectivity for applications across each of their sales channels and enables them to combine rules-based pricing promotions with customer loyalty programs. TP.net 5.5 also features advanced back-end capabilities for the management of store networks. The latest version of the software suite features a new customer relationship management module that provides real-time interaction with consumers on all channels, including social media touch-points. On the back-end side, TP.net 5.5 seamlessly organizes cross-channel order processing, item availability checks and the handling of cash and non-cash payments. TP.net 5.5 is part of Wincor Nixdorf’s modular TP Application Suite, which addresses the entire range of sales-related processes required by large, international retailers. The TP Application Suite consists of a series of integrated software applications that have been installed in over 200,000 POS systems in more than 70 countries. And Wincor Nixdorf ensures support for its solutions around the world through its closely-meshed delivery and service network.

Visitors can discover Wincor Nixdorf’s retail solutions at its trade fair stand (C26) in Hall 9 and at two presentations to be held at the fair:

Retail goes mobile – the store’s digital transformation

Speaker: Mike Werder
February 24, 2015, 12:00 – 12:30 p.m. in the EuroCIS Forum (Hall 10, D04)

Ready for omnichannel retailing? Creating customer experiences, optimizing store processes
Speaker: Thomas Haas
February 25, 2015, 11:30 a.m. – 12:00 p.m. in the Multichannel Forum (Hall 9, F59)

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Wincor Nixdorf to demonstrate how retailers deliver seamless omnichannel experience for consumers at EuroCIS 2015 in Düsseldorf

Paderborn, Germany, 2015-2-3 — /EPR Retail News/ — At EuroCIS 2015 in Düsseldorf, Wincor Nixdorf will show how its combination of hardware, software and professional services helps retailers deliver a seamless omnichannel experience for consumers. In this context, the company will also provide information on the latest version of its retail software suite TP.net 5.5.

According to a study by First Data (First Data 2013 Global Universal Commerce Consumer Tracker Study), around 60 percent of customers gather information online before making purchases in stores. In addition, research from business advisory firm Deloitte suggests that consumers who shop between various online, mobile and traditional channels spend significantly more per transaction compared to customers that only shop in a store.

When consumers leverage multiple channels to conduct purchases, they expect a consistent shopping experience across each channel. Against this backdrop, seamlessly integrating mobile, online and in-store systems remains one of the biggest IT challenges facing traditional brick-and-mortar retailers today. The ability to master this challenge will determine the long-term winners and losers in the retail space.

At EuroCIS, Wincor Nixdorf will therefore demonstrate how retailers can align their IT structures to connect online and offline commerce. And Wincor Nixdorf will showcase new mobile POS technologies that bring all sales-relevant data and information to the fingertips of store employees, to help them respond to consumer inquiries with the touch of a button or complete transactions anywhere in the store.
“In order to deliver a consistent shopping experience across any consumer channel, retailers not only have to link up their customer databases and various points of sale, but they also need to unify their back-end processes,” said Dr. Bernd Bueker, who is responsible for the IT specialist’s retail business in the D-A-CH region. “Our TP.net software suite is currently used by retailers in more than 70 countries to address these issues.” Wincor Nixdorf’s TP.net software forms the cornerstone of a true omnichannel platform. It provides retailers with seamless connectivity for applications across multiple channels, including customer loyalty programs, intelligent rules-based pricing and promotions, advanced checkout concepts and back-end functions for the management of store networks. The latest version of the software suite features a new customer relationship management component that provides real-time interaction with consumers on all channels, including social media touch-points.

TP.net 5.5 is part of Wincor Nixdorf’s comprehensive, modular TP Application Suite, which addresses the entire range of sales-related processes required by large, international retailers. The TP Application Suite consists of a series of integrated software applications that have been installed in over 200,000 POS systems worldwide. On the back-end side, the TP Application Suite seamlessly organizes cross-channel order processing, item availability checks and the handling of cash and non-cash payments. And Wincor Nixdorf ensures support for its solutions around the world through its closely-meshed delivery and service network.

Further details on the modular software architecture, graphical user interface and implementation of the suite will be made available during EuroCIS at stand C26 in Hall 9.

Visitors should also pencil in two presentations that Wincor Nixdorf will hold at the trade fair:

Retail goes mobile – the store’s digital transformation
Speaker: Mike Werder
February 24, 2015, 12:00 – 12:30 p.m. in the EuroCIS Forum (Hall 10, D04)

Ready for omnichannel retailing? Creating customer experiences, optimizing store processes
Speaker: Thomas Haas
February 25, 2015, 11:30 a.m. – 12:00 p.m. in the Multichannel Forum (Hall 9, F59)