Lagardère Travel Retail brings new and innovative concepts to Gold Coast Airport

The Gold Coast Store

Bilinga Q, Australia, 2017-Sep-28 — /EPR Retail News/ — Awarded 5 sites as part of a competitive tender process held in late 2016, Lagardère Travel Retail has unveiled concessions in Gold Coast Airport’s Common User Terminal. The sites cover both International & Domestic departure lounges, as well as Arrivals.

Using the opportunity to introduce its latest Destination concepts ‘Out of Australia’ to International Departures, and ‘The Gold Coast Store’ to Domestic Departures, the travel retailer has also upgraded the Aelia Duty Free store and added the world’s largest travel essentials brand, RELAY, to the retail mix in the International lounge.

Offering passengers the best of last minute travel essentials, Lagardere Travel Retail’s global concept, RELAY, will continue to be trusted by customers as a global brand market leader.

In order to remain aligned with existing duty free offers in the Pacific region, Aelia Duty Free has been refreshed and rebranded. The revised offer showcases key brand installations including Bundaberg Rum, Sunglass Hut and tech2go to cater to the change in passenger profiles. Along with increasing its presence in an online platform, the new offers are designed to enhance the overall passenger experience.

These new developments are all in conjunction with Gold Coast Airport’s preparation for the 2018 Commonwealth Games being held on the Gold Coast.

“We’re delighted to deliver new and innovative concepts to the Gold Coast Airport, offering the passengers a complete Travel Essentials, Destination and Duty Free offer, with a strong mix of local flavour and true sense of place” said Lagardère Travel Retail CEO of Pacific region, Matthieu Mercier. “We have enjoyed a long and successful partnership with the airport since 2002, so are excited to be part of this redevelopment phase.”

Deborah Price, General Manager Commercial of Gold Coast Airport commented: “Gold Coast Airport is delighted with the new Lagardère Travel Retail concepts that are innovative and have captured the essence of a sense of place. The yellow coloured kombi van is the centre piece of the store merchandised with locally sourced apparel along with the Movie World and Commonwealth Games concept area has been a huge success. The Out Of Australia store in the International terminal brings a different dimension with a more sophisticated souvenir offer and has been designed with warmth and feel of the Outback. This is all part of upgrading and enhancing the passenger experience in preparation for the Commonwealth Games in April 2018.”

Lagardère Travel Retail operate Aelia Duty Free, RELAY, tech2go, Victoria’s Secret Beauty & Accessories, The Gold Coast Store, Out of Australia, M.A.C. Cosmetics, Hub Convenience and soon to open Sunglass Hut Kiosk at the Gold Coast Airport.

ABOUT LAGARDERE TRAVEL RETAIL:
With 4 billion euros 100% managed sales in 2015 and a presence in 31 countries, 220 airports and 700 train stations in EMEA, North America and ASPAC, Lagardère Travel Retail is a pioneering and leading travel retail player with global reach. Operating stores in travel essentials, duty free and luxury and foodservice, Lagardère Travel Retail offers a complete range of products and services to satisfy each and every traveller along their journey. As a multi-specialist retailer, beyond the expertise within its 3 business lines, Lagardère Travel Retail creates value-added opportunities in each location.

In Asia Pacific, Lagardère Travel Retail operates over 350 outlets in more than 16 airports, supported by professional local teams in Australia, New Zealand, New Caledonia, Singapore, Malaysia, Hong Kong, China and India.

SOURCE: Lagardère Travel Retail

PRESS CONTACT
Janette Doolan, Communications Manager
j.doolan@lagardere-traspac.com
www.lagardere-traspac.com

Lagardere Travel Retail to add new and innovative concepts at Gold Coast Airport after winning 5 concessions

Tasmania, Australia, 2016-Dec-07 — /EPR Retail News/ — The travel retailer has been awarded 5 Travel Essentials concessions in Gold Coast Airport, following their success in a very competitive tender process.

This win will bring to Gold Coast Airport new and innovative concepts, as well as refreshing some of their successful concepts currently at the Airport operated by the group. All 5 concessions have been awarded for 5 year terms, with the Aelia Duty Free concession remaining through to late 2018.

A stepped change will be introduced into the store design in collaboration with Gold Coast Airport to ensure the best designs, a true sense of place and innovative offers are in line with the changing Gold Coast market. A strategic combination of both Travel Essentials and Gift & Souvenir offers will enhance and add value for all stakeholders.

Pacific Region CEO of Lagardère Travel Retail, Matthieu Mercier, said the renewal of business within Gold Coast Airport is an outstanding achievement for Lagardère Travel Retail.

“We were thrilled to receive the news our offer was successful. Having operated in Gold Coast Airport since 2002, to be selected again as Gold Coast Airport’s partner of choice signals a long, confident and successful partnership in this fast growing airport.”

“Our teams are committed to delivering exceptional concepts to the airport, together with strong staff engagement and award winning customer service to all travellers, with an eye on the fast approaching 2018 Commonwealth Games” he says.

Gold Coast Airport Chief Operating Officer Marion Charlton said the decision to award Lagardere Travel Retail was made following a strongly contested RFP process.

“We are confident, based on our experience with Lagardère Travel Retail, that a strong mix of local flavour will be incorporated within the stores upon refurbishment completion early next year,” Ms Charlton said.

Lagardere Travel Retail will operate the News, Convenience and Souvenir sites in the terminal for a 5 year period, commencing 1 December 2016. The group currently operates NewsLink, Hub, Discover, M.A.C Cosmetics, Victoria Secret Beauty & Accessories, tech2go and Aelia Duty Free in Gold Coast Airport.

ABOUT LAGARDERE TRAVEL RETAIL:

With 4 billion euros 100% managed sales in 2015 and a presence in 31 countries, 220 airports and 700 train stations in EMEA, North America and ASPAC, Lagardère Travel Retail is a pioneering and leading travel retail player with global reach. Operating stores in travel essentials, duty free and luxury and foodservice, Lagardère Travel Retail offers a complete range of products and services to satisfy each and every traveller all along his journey. As a multi- specialist retailer, beyond the expertise within its 3 business lines, Lagardère Travel Retail creates value-added opportunities in each location.

In Asia Pacific, Lagardère Travel Retail operates over 300 outlets in 16 airports, supported by professional local teams in Australia, New Zealand, New Caledonia, Singapore, Malaysia, Hong Kong, China and India.

PRESS CONTACT:
Matthieu Mercier
CEO
Lagardère Travel Retail
+61 2 8218 1105
m.mercier@lagardere-traspac.com
www.lagardere-traspac.com

Janette Doolan
Communications Manager
Lagardère Travel Retail
+61 2 8218 1142
j.doolan@lagardere-traspac.com
www.lagardere-traspac.com

Melissa Pearce
Manager – Corporate Affairs
Queensland Airports
+61 7 5589 1196
mpearce@qldairports.com.au
www.qldairports.com.au

Source: Lagardère Travel Retail

Lagardère Travel Retail opens M.A.C Kiosk in Gold Coast Airport

Queensland, Australia, 2016-Mar-22 — /EPR Retail News/ — Lagardère Travel Retail have recently opened their latest store in Gold Coast Airport; a M.A.C Kiosk.

The new Gold Coast Airport M.A.C kiosk covers 25 square metres in a premium location capturing both domestic and international passengers. It boasts a contemporary design as well as an extensive product range that appeals to the Gold Coast Airport customer market.

M.A.C. is committed to the art of makeup, and offers a broad range of cosmetics, make up tools and foundations supported by M.A.C. dedicated makeup Artists.

Matthieu Mercier, CEO of Lagardère Travel Retail in the Pacific, believes that the new M.A.C Kiosk offers the Gold Coast Airport passenger mix just what they want. “We are thrilled about this positive development with our long term partners Gold Coast Airport”, he says. “We recognise the growing demand for M.A.C’s high-class makeup products and services within this market, and Gold Coast Airport have welcomed and supported us in delivering this innovative kiosk.”

Gold Coast Airport Chief Operating Officer, Marion Charlton says of the development, “We are very excited to be extending the range of retail choice on offer for visitors of Gold Coast Airport. Passengers and visitors will now have the option to add a touch of glamour to their business trips or weekend getaways. We work closely alongside our retail partners to ensure consumers are exposed to brand diversity, so that we can provide a unique and exciting shopping experience” said Ms Charlton.

Gold Coast Airport is the second M.A.C. kiosk in the Pacific region operated by Lagardère Travel Retail. The first opened in Auckland International Airport in December 2015, and a third will open in Cairns Airport in the coming months. M.A.C. is also an anchor brand in AMUSE Beauty Studio stores in Sydney T2, T3 and Melbourne T4.

ABOUT LAGARDERE TRAVEL RETAIL: With 3,2 billion euros 100% managed sales in 2014 and a presence in 30 countries, 150 airports and 700 train stations in EMEA, North America and ASPAC, Lagardère Travel Retail is a pioneering and leading travel retail player with global reach. Operating stores in travel essentials, duty free and luxury and foodservice, Lagardère Travel Retail offers a complete range of products and services to satisfy each and every traveller all along his journey. Beyond its three businesses expertise, as a multi-specialist assembler, Lagardère Travel Retail creates value-added opportunities in each location.

In Asia Pacific, Lagardère Travel Retail operates over 300 outlets in 16 airports, supported by professional local teams in Australia, New Zealand, New Caledonia, Singapore, Malaysia, Hong Kong, China and India.

PRESS CONTACT
Matthieu Mercier, CEO
+61 2 8218 1105 • m.mercier@lagardere-traspac.com www.lsaspac.com

Janette Doolan, Communications Manager
+61 2 8218 1142 • j.doolan@lagardere-traspac.com
www.lsaspac.com