Tag Archives: Instacart

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Sprouts Farmers Market partners with Instacart to expand its home delivery service

PHOENIX, 2018-Jan-11 — /EPR Retail News/ — Sprouts Farmers Market (NASDAQ:SFM) today (Jan. 09, 2018)  announced it will expand home delivery service to its major markets across the country through a new partnership with Instacart. Customers will be able to enjoy quick, convenient delivery of thousands of fresh, natural and organic products from Sprouts by simply visiting delivery.sprouts.com, the Instacart website or mobile app, where they can choose to have their groceries delivered same-day within one or two hours, or schedule a delivery for later in the week.

Sprouts, which currently offers home delivery in eight cities across the country, will roll out the Instacart service to markets in phases, starting with select zip codes in Phoenix and Tucson, Arizona today. Additional markets will be announced at a later date.

“We are excited to respond to customer demand for fast, convenient home delivery of their favorite Sprouts products in all of our major markets across the country,” said Sprouts chief executive officer Amin Maredia. “Home delivery is a natural way for Sprouts to engage with our customers on their healthy living journey, and our partnership with Instacart allows us to quickly scale for growth.”

“Customers choose Instacart because of our ability to bring the products they want from their favorite neighborhood stores straight to their doorsteps,” said Apoorva Mehta, Founder and CEO of Instacart. “Partnering with a value-driven brand like Sprouts Farmers Market allows us to provide customers with same-day delivery of the fresh, natural and organic groceries they depend on to nourish their families.”

To download media assets, including B-roll video, please visit sprouts.com/media-resources.

About Instacart 
Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website or app to fill their virtual shopping cart with items from their favorite, local stores and Instacart connects them with shoppers who hand pick the items and deliver them straight to their door. Founded in San Francisco in 2012, Instacart has quickly scaled to over 190 markets and partnered with retailers across North America, including popular national chains as well as local, regional grocers. By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the most trusted grocery brands. Instacart is the only grocery service that can meet today’s on-demand lifestyle by delivering in as little as one hour. First delivery is free at www.instacart.com.

About Sprouts Farmers Market 
Sprouts Farmers Market, Inc. specializes in fresh, natural and organic products at prices that appeal to everyday grocery shoppers. Based on the belief that healthy food should be affordable, Sprouts’ welcoming environment and knowledgeable team members continue to drive its growth. Sprouts offers a complete shopping experience that includes an array of fresh produce in the heart of the store, a deli with prepared entrees and side dishes, The Butcher Shop, The Fish Market, an expansive vitamins and supplements department and more. Headquartered in Phoenix, Ariz., Sprouts employs more than 27,000 team members and operates more than 280 stores in 15 states from coast to coast. Visit sprouts.com for more information.

Contact: 

Donna Egan
donnaegan@sprouts.com
602-682-3152

Source: Sprouts Farmers Market/globenewswire

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SUPERVALU launches refreshed e-commerce sites Powered by Instacart

SAN FRANCISCO and EDEN PRAIRIE, Minn., 2017-Dec-13 — /EPR Retail News/ — Instacart, the technology-driven, nationwide on-demand grocery delivery service, and SUPERVALU INC. (NYSE: SVU), one of the largest grocery wholesalers and retailers in the U.S., has entered into an exclusive multiyear contract. Under this agreement, SUPERVALU recently launched refreshed e-commerce sites Powered by Instacart for four of its retail banners across the nation: Cub, Farm Fresh Food and Pharmacy, Shop ‘n Save, and Shoppers Food and Pharmacy.

SUPERVALU and Instacart first joined forces to offer same-day grocery delivery in September 2015. Based on customer response and continued demand for e-commerce options, SUPERVALU has selected Instacart to expand its offerings, including click-and-collect, a solution that allows customers to order online and pick up at the store without ever leaving their vehicle. The expanded offering will soon provide integration of store coupons and loyalty rewards for orders placed online through the Powered by Instacart sites, delivering additional value for shoppers.

“Our relationship with Instacart continues to evolve, and going forward we have a great plan for delivering online grocery and meal solution options for our retail customers,” said Anne Dament, Executive Vice President of Retail, Marketing, and Private Brands at SUPERVALU. “SUPERVALU is committed to addressing the unique preferences of the communities we serve, and now customers have another option to get the fresh, premier products they expect from our retail stores with the convenience of same-day delivery that fits with their busy lifestyles.”

SUPERVALU customers across Minnesota; St. Louis, Mo.; Virginia Beach, Va.; and the Washington, D.C. area can now visit brand-specific Powered by Instacart sites to fill their virtual carts with their favorite items, from fresh, ready-to-eat options in the deli to everyday essentials, and have them delivered straight to their doorstep, often in as little as one hour.

“SUPERVALU is a grocery industry leader and a great fit given Instacart’s mission to bring customers the groceries they want from the brands they trust within their own communities,” said Nilam Ganenthiran, Instacart’s Chief Business Officer. “We are thrilled to extend our relationship and launch Powered by Instacart sites for these trusted retail brands.”

About Instacart 
Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website or app to fill their virtual shopping cart with items from their favorite, local stores, and Instacart connects them with shoppers who hand- pick the items and deliver them straight to their door. Founded in San Francisco in 2012, Instacart has quickly scaled to over 160 markets and partnered with retailers across North America, including popular national chains as well as local, regional grocers. By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the most trusted grocery brands. Instacart is the only grocery service that can meet today’s on-demand lifestyle by delivering in as little as one hour. First delivery is free at www.instacart.com.

About SUPERVALU INC.
SUPERVALU INC. is one of the largest grocery wholesalers and retailers in the U.S., with annual sales of approximately $16 billion. SUPERVALU serves customers across the United States through a network of 3,337 stores composed of 3,120 wholesale primary stores operated by customers serviced by SUPERVALU’s food distribution business and 217 traditional retail grocery stores operated under five retail banners in six geographic regions (store counts as of September 9, 2017). Headquartered in Minnesota, SUPERVALU has approximately 31,000 employees. For more information about SUPERVALU visit www.supervalu.com.

Media Contacts: 
Mike Wilken for SUPERVALU
Michael.Wilken@supervalu.com

Dacyl Armendariz for Instacart
dacyl.armendariz@instacart.com

Source: SUPERVALU INC.

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Kroger’s QFC partners with Instacart to bring home delivery service in Puget Sound and Portland

CINCINNATI and BELLEVUE, Wash., 2017-Dec-06 — /EPR Retail News/ — QFC, a division of The Kroger Co. (NYSE: KR), today (12/4/2017) announced it is offering home delivery at a majority of its stores in both Puget Sound and Portland, through a partnership with Instacart, a nationally-recognized on-demand retail delivery service. The partnership supports two key drivers of the company’s Restock Kroger Plan: Expand Partnerships to Create Customer Value and Redefine the Food and Grocery Customer Experience.

“By offering home delivery in addition to in-store shopping and online ordering for curbside pickup, we are listening to our customers who are telling us they want the convenience of shopping anyway they choose,” said Suzy Monford, president of QFC. “We know that our customers are busier than ever but still want to feed their families fresh, healthy foods that are available at low prices. This new partnership allows our customers to have their groceries delivered to their doorsteps as soon as two hours after placing an order.”

QFC delivery powered by Instacart will be offered in addition to its ClickList store locations that offer online ordering for curbside pickup.

“Instacart customers prefer doing their online grocery shopping from local stores, where they know the products,” said Andrew Nodes, Vice President, Retail Accounts for Instacart. “We are thrilled to partner with QFC to give our customers in Portland and Seattle a new convenient option for shopping at their favorite local QFC store.”

How does QFC home delivery work?
Customers place their orders through the “Delivery” link at www.qfc.com. The customer enters the zip code where the delivery will be scheduled then chooses from 40,000 offered products, including perishables, which are categorized and sorted for easy viewing and selection. The customer builds a digital cart by clicking and adding products. Once the customer has completed building the online basket, a preferred delivery time between 9 a.m. and midnight can be selected. An Instacart shopper then hand-picks the items and delivers the order within a preferred one-hour time window. The home delivery fee will be waived for first-time customers.

About Instacart 
Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website or app to fill their virtual shopping cart with items from their favorite, local stores and Instacart connects them with shoppers who hand pick the items and deliver them straight to their door. Founded in San Francisco in 2012, Instacart has quickly scaled to over 160 markets and partnered with retailers across North America, including popular national chains as well as local, regional grocers. By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the most trusted grocery brands. Instacart is the only grocery service that can meet today’s on-demand lifestyle by delivering in as little as one hour. First delivery is free at www.instacart.com.

About Kroger 
At The Kroger Co., we are dedicated to our purpose: to Feed the Human SpiritTM. We are 450,000 associates who serve nearly nine million customers daily in 2,793 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Our Family of Companies operates an expanding ClickList offering – a personalized order online service – in addition to 2,258 pharmacies, 783 convenience stores, 307 fine jewelry stores, 222 retail health clinics, 1,472 supermarket fuel centers and 38 food production plants in the United States. Our Company has been recognized as one of America’s most generous companies for our support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. As a leader in supplier diversity, we are a proud member of the Billion Dollar Roundtable.

Contact:
Patty Leesemann
513-782-8745
patty.leesemann@kroger.com

SOURCE: The Kroger Co.

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Albertsons to offer same-day grocery delivery service through partnership with Instacart

Agreement offers faster, more convenient same-day delivery choices.

Boise, ID, 2017-Dec-04 — /EPR Retail News/ — Albertsons Companies, one of the nation’s largest grocery retailers, today (November 28, 2017) announced it will increase customer convenience through an agreement with Instacart, the technology driven, nationwide on-demand grocery delivery service, by offering same-day deliveries in as little as an hour.

When the platform is fully developed, Instacart customers will be able to choose from Albertsons Companies banner stores across key market areas, for a speedy, convenient option to receive their groceries, furthering Albertsons Companies’ mission to reinvent the way consumers discover, purchase, receive and experience food.

“Instacart’s extensive delivery network combined with Albertsons Companies existing home delivery services and established, robust e-commerce offering creates a fantastic customer proposition,” said Shane Sampson, Albertsons Companies Chief Marketing and Merchandising Officer. “Customers can shop how, when and where they choose, with the convenient option of quick delivery straight to their doorsteps.”

Under the agreement, Instacart’s delivery service is expected to be available in more than 1,800 of Albertsons Companies’ customers’ favorite stores across the country by mid-2018. The company’s commitment to meeting customers where and how they want to shop demonstrates an unparalleled pledge to innovation. This year, Albertsons Companies began rolling out same day delivery and Drive-up & Go, and acquired meal kit company Plated.

“Families across the nation trust and rely on Albertsons Companies’ stores for their fresh groceries and everyday essentials,” said Apoorva Mehta, Founder and CEO of Instacart. “We couldn’t be more excited to work with the company’s legendary brands from coast-to-coast to offer customers a new convenient, time-saving option for shopping at their neighborhood store.”

Albertsons Companies current home delivery network and digital programs will continue to serve its growing customer base in existing markets.

About Albertsons Companies

Albertsons Companies is one of the largest food and drug retailers in the United States, with both a strong local presence and national scale. We operate stores across 35 states and the District of Columbia under 20 well-known banners including Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen and Carrs, as well as meal kit company Plated based in New York City. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2016 alone, along with the Albertsons Companies Foundation, the company gave nearly $300 million in food and financial support. These efforts helped millions of people in the areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.

About Instacart

Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website or app to fill their virtual shopping cart with items from their favorite, local stores and Instacart connects them with shoppers who hand pick the items and deliver them straight to their door. Founded in San Francisco in 2012, Instacart has quickly scaled to over 150 markets and partnered with retailers across North America, including popular national chains as well as local, regional grocers. By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the most trusted grocery brands. Instacart is the only grocery service that can meet today’s on-demand lifestyle by delivering in as little as one hour. First delivery is free at www.Instacart.com.

Important Notice Regarding Forward-Looking Statements

This press release contains certain forward-looking statements. Statements that are not historical facts, including statements about our perspectives and expectations, are forward looking statements. The words “expect,” “believe,” “estimate,” “intend,” “plan” and similar expressions, when related to the Company and its subsidiaries, indicate forward-looking statements. These statements reflect the current view of management and are subject to various risks and uncertainties. These statements are based on various assumptions and factors, including general economic, market, industry and operational factors. Any changes to these assumptions or factors may lead to practical results different from current expectations. Excessive reliance should not be placed on those statements. Forward-looking statements relate only to the date they were made, and the Company and its subsidiaries undertake no obligation to update forward-looking statements to reflect events or circumstances after the date they were made.

Media Contact:

For Albertsons Companies
Christine Wilcox
Christine.Wilcox@albertsons.com

For Instacart:
Dacyl Armendariz
Dacyl.Armendariz@Instacart.com

Source: Albertsons Companies

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Price Chopper Supermarkets and Market 32 expand home delivery service powered by Instacart to Capital Region of New York

SCHENECTADY, NY, 2017-Dec-01 — /EPR Retail News/ — Price Chopper Supermarkets and Market 32 continue to grow their partnership with Instacart, the technology-driven, nationwide on-demand grocery delivery service, by bringing same-day home delivery of groceries to Price Chopper/Market 32 customers throughout the Capital Region.

To place an order for delivery, customers simply go to shop.pricechopper.com or shop.market32.com. To encourage trial of the new service, Price Chopper/Market 32 is offering a $10 discount to new Instacart customers on their first order of $35 (or more) and waiving the delivery fee. The offer code for first time users is PCDELIVERS. The promotion is good through December 31, 2017.

Instacart’s business model raises the bar for online ordering and home delivery service to customers across Price Chopper/Market 32’s Capital Region footprint. The app efficiently connects an intuitive ordering process to a waiting shopper/driver to the assortment of fresh and high quality packaged products customers have come to expect from Price Chopper/Market 32 – at the same prices customers would find in the stores, including the vast majority of advertised sale prices. Instacart delivery fees vary based on the order size and desired delivery time. The specific delivery fee for each order will be displayed during checkout before the order is placed. For orders over $35, Instacart typically charges $5.99 for orders placed at least two hours in advance, and $7.99 for orders requested within one hour.

Instacart will replace the chain’s Shops4U service immediately in the Capital Region, though Shops4U will operate through Saturday, December 2 so to honor all orders that have already been placed. All Shops4U employees have been offered positions elsewhere within their Price Chopper/Market 32 store.

“We’re proud of the product mix and shopping experience we provide in our stores. And we’re thrilled to extend both beyond our four walls by adding the streamlined convenience of grocery delivery through Instacart. We know that our customers are busy and always looking for ways to save both time and money. Offering fresh produce, the best meats and grocery staples delivered right to the doorstep at a good value is yet another way that we can serve our customers,” said Glen Bradley, Price Chopper/Market 32’s group vice president of marketing.

“Instacart’s success hinges on our ability to offer customers same-day delivery from the stores they love within their own communities,” said Andrew Nodes, Vice President, Retail Accounts for Instacart. “We are proud to partner with Price Chopper and Market 32 Supermarkets to give customers a convenient, time-saving option to get the products they’ve come to rely on from this beloved brand.”

Price Chopper/Market 32 introduced Instacart earlier this month in Binghamton, Endicott, Chenango, Syracuse NY Hartford, CT and Central MA.

About The Golub Corporation:
Based in Schenectady, NY, the Golub Corporation owns and operates 134 Price Chopper and Market 32 grocery stores in New York, Vermont, Connecticut, Pennsylvania, Massachusetts and New Hampshire. The American owned, family-managed company prides itself on longstanding traditions of innovative food merchandising, leadership in community service, and cooperative employee relations. Golub’s 20,000 teammates collectively own more than 44% of the company’s privately held stock, making it one of the nation’s largest privately held corporations that is predominantly employee-owned. For additional information, visit www.pricechopper.com

About Instacart
Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website or app to fill their virtual shopping cart with items from their favorite, local stores and Instacart connects them with shoppers who hand pick the items and deliver them straight to their door. Founded in San Francisco in 2012, Instacart has quickly scaled to over 160 markets and partnered with retailers across North America, including popular national chains as well as local, regional grocers. By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the most trusted grocery brands. Instacart is the only grocery service that can meet today’s on-demand lifestyle by delivering in as
little as one hour. First delivery is free at www.instacart.com.

Contact:
Mona Golub
Price Chopper
518.379.1480

Jon Pierce
Pierce Communications
518.221.1186 (cell)

Source: Price Chopper

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Tops Friendly Markets partners with Instacart to launch same-day delivery service

WILLIAMSVILLE, N.Y., 2017-Nov-14 — /EPR Retail News/ — Tops Friendly Markets, headquartered in Williamsville, N.Y., today (November 9, 2017) announced a new partnership with Instacart, providing customers with a new way to experience TOPS’ savings and convenience. Now, from the comfort of their own homes, customers can shop online for everything they need and have their order delivered to their door in as little as one hour.“We know that our customers lead busy, active lifestyles so being able to offer them home delivery essentially gives them the gift of time” said Diane Colgan, senior vice president, marketing for TOPS. “Thanks to our partnership with Instacart, our customers will now have thousands of items including fresh meat, seafood, and produce literally right at their fingertips. Customers will not only find a vast majority of our in store deals online, but will still find the brands they love, all while earning the gas points they value that they can redeem when they visit our fuel stations.”

The same-day delivery service will be available in the Buffalo, Rochester, Syracuse, NY and Erie, PA markets prior to Thanksgiving 2017. TOPS anticipates rolling out the service into most of its remaining stores by the end of first quarter of 2018. As one of the region’s largest supermarket chains, TOPS customers throughout the geographic footprint, whether residing in a larger city or a rural community, will have access to home delivery as a result of this new partnership.

Launching the same–day delivery service as the hustle and bustle of the holiday season draws near certainly has its benefits for TOPS shoppers. “As customers are already rushing around trying to check off their holiday shopping lists, this is one less stop they will have to make on their way home from the office or cram in on a lunch break,” said Kathy Romanowski, public and media relations specialist for TOPS. “Even after the holidays, the ease of online grocery shopping will continue to benefit our customers. From those who may be housebound or home with their children to others who can’t get to the store due to transportation challenges or inclement weather, our home-delivery option is an added bonus to the everyday TOPS shopping experience.”

Additionally, not only are Instacart services available to be delivered to traditional residential communities, but also to area businesses, hotels, apartments, senior living complexes, and dorms making the service even more convenient for a broad spectrum of TOPS shoppers.

Upon launch customers can visit TopsMarkets.com/Instacart and enter their zip code to determine if they are within the current TOPS delivery area. To help celebrate the launch, TOPS is offering free delivery for the first two months when customers shop Instacart at TOPS. Once the site is live, complete details on this offer will be available at TopsMarkets.com/Instacart.

“Instacart’s success hinges on our ability to offer customers same-day delivery from the stores they love within their own communities,” said Andrew Nodes, Vice President, Retail Accounts for Instacart. “We are proud to partner with TOPS to give customers a convenient, time-saving option to get the products they rely on from their neighborhood TOPS store.”

The partnership between TOPS and Instacart will also lead to income earning opportunities in the region. Instacart, which relies on a network of shoppers who shop and deliver groceries for consumers, said it expects to onboard thousands of new shoppers to support the expansion with TOPS in the Northeast. For more information on Instacart delivery from TOPS please visit TopsMarkets.com/Instacart.

Tops Markets, LLC, is headquartered in Williamsville, NY and operates 171 full-service supermarkets with five additional by franchisees under the Tops banner. Tops employs over 15,000 associates and is a leading full-service grocery retailer in New York, northern Pennsylvania, western Vermont, and north central Massachusetts. For more information about Tops Markets, visit the company’s website at www.topsmarkets.com.

CONTACT: 

Kathy Romanowski
716-635-5577

Source: Tops Friendly Markets

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Price Chopper and Market 32 Supermarkets partner with Instacart to expand same-day home delivery service in NY, CT and MA

SCHENECTADY, NY, 2017-Nov-09 — /EPR Retail News/ — Price Chopper and Market 32 Supermarkets have partnered with Instacart, the technology-driven, nationwide on-demand grocery delivery service, to bring same-day home delivery of groceries to Price Chopper/Market 32 customers in Binghamton and Syracuse, NY; Hartford, CT; and, Worcester, MA. The new delivery service is available in those markets immediately.

To find out more, visit www.pricechopper.com. To begin the order delivery process, customers can simply go to shop.pricechopper.com.

Unlike other similar offerings, the Price Chopper/Market 32 partnership with Instacart brings customers the fresh and high quality products they have come to expect from Price Chopper/Market 32 at the same prices customers would find in the stores, including the vast majority of advertised sale prices. The Instacart delivery fee varies based on the order size and desired delivery time. The specific delivery fee for each order will be displayed during checkout before the order is placed. For orders over $35, Instacart typically charges a $5.99 fee for orders placed at least two hours in advance, and a $7.99 fee for orders requested within one hour.

“We’re proud of the product mix and shopping experience we provide in our stores. And we’re thrilled to extend both beyond our four walls by adding the convenience of grocery delivery through Instacart in these four markets. We know that our customers are busy and always looking for ways to save both time and money. Offering fresh produce, the best meats and grocery staples delivered right to the doorstep at a good value is yet another way that we can serve our customers,” said Glen Bradley, Price Chopper/Market 32’s group vice president of marketing.

“Instacart’s success hinges on our ability to offer customers same-day delivery from the stores they love within their own communities,” said Andrew Nodes, Vice President, Retail Accounts for Instacart. “We are proud to partner with Price Chopper and Market 32 Supermarkets to give customers a convenient, time-saving option to get the products they’ve come to rely on from this beloved brand.”

About The Golub Corporation:
Based in Schenectady, NY, the Golub Corporation owns and operates 136 Price Chopper and Market 32 grocery stores in New York, Vermont, Connecticut, Pennsylvania, Massachusetts and New Hampshire. The American owned, family-managed company prides itself on longstanding traditions of innovative food merchandising, leadership in community service, and cooperative employee relations. Golub’s 20,000 teammates collectively own more than 44% of the company’s privately held stock, making it one of the nation’s largest privately held corporations that is predominantly employee-owned. For additional information, visit www.pricechopper.com

About Instacart
Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website or app to fill their virtual shopping cart with items from their favorite, local stores and Instacart connects them with shoppers who hand pick the items and deliver them straight to their door. Founded in San Francisco in 2012, Instacart has quickly scaled to over 150 markets nationwide and partnered with retailers across the United States, including popular national chains as well as local, regional grocers. By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the most trusted grocery brands. Instacart is the only grocery service that can meet today’s on-demand lifestyle by delivering in as little as one hour. First delivery is free at www.instacart.com.

Contact:
Mona Golub
Price Chopper
518.379.1480

Jon Pierce
Pierce Communications
518.221.1186 (cell)

Source: Price Chopper

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Kroger: Ralphs now offers home delivery service in Southern California through partnership with Instacart

CINCINNATI, 2017-Nov-08 — /EPR Retail News/ — Ralphs Grocery Company, a division of The Kroger Co. (NYSE: KR), today (Nov. 7, 2017) announced it is offering home delivery in select locations in Southern California through a partnership with Instacart, the technology-driven, nationwide on-demand retail delivery service.

This pilot in Southern California supports two key drivers of the company’s Restock Kroger Plan: Expand Partnerships to Create Customer Value and Redefine the Food and Grocery Customer Experience.

“Kroger’s success has always depended on our ability to evolve with our customers. Offering home delivery powered by Instacart in Southern California is another way we are accelerating our digital and ecommerce efforts to create new and highly-relevant customer experiences,” said Rodney McMullen, Kroger’s chairman and CEO. “Restock Kroger builds on our strengths, including our incredibly convenient locations and platforms for pickup and delivery within one-to-two miles of our customers.”

“The Kroger Co. is leading the way in ecommerce grocery adoption, enabling consumers across the country to have access to fresh, quality food at the push of a button,” said Apoorva Mehta, CEO of Instacart. “I’m proud that by partnering with Kroger, Instacart is solving the last frontier for the customer.”

For the past several years, Kroger has been actively experimenting with numerous digital and ecommerce models, and applying its data and customer insights expertise through 84.51°, with a focus on delivering a differentiated and personalized experience to its customers. Today across the country Kroger offers home delivery from nearly 200 store locations in partnership with service providers including Shipt, deliv, Roadie, Uber, and others. This is in addition to the company’s ClickList and Harris Teeter ExpressLane locations – Kroger’s personalized, order-online service – now available to customers in more than 900 stores. This service will be available in more than 1,000 locations by the end of the year. In Kroger’s third quarter, reported on September 8, 2017, digital revenue was up 126%, driven by ClickList sales.

The company plans to pilot Ralphs delivery Powered by Instacart in Los Angeles, San Diego, Orange County, Pasadena, San Fernando Valley, Thousand Oaks and Beach communities by the end of November.

About Kroger
At The Kroger Co., we are dedicated to our purpose: to Feed the Human Spirit™. We are 450,000 associates who serve nearly nine million customers daily in 2,793 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Our Family of Companies operates an expanding ClickList offering – a personalized order online service – in addition to 2,258 pharmacies, 783 convenience stores, 307 fine jewelry stores, 222 retail health clinics, 1,472 supermarket fuel centers and 38 food production plants in the United States. Our Company has been recognized as one of America’s most generous companies for our support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. As a leader in supplier diversity, we are a proud member of the Billion Dollar Roundtable.

About Instacart
Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website or app to fill their virtual shopping cart with items from their favorite, local stores and Instacart connects them with shoppers who hand pick the items and deliver them straight to their door. Founded in San Francisco in 2012, Instacart has quickly scaled to over 150 markets nationwide and partnered with retailers across the United States, including popular national chains as well as local, regional grocers. By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the most trusted grocery brands. Instacart is the only grocery service that can meet today’s on-demand lifestyle by delivering in as little as one hour. First delivery is free at www.instacart.com.

SOURCE: The Kroger Co.

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Smart & Final launches delivery platform at shop.smartandfinal.com as part of expanded partnership with Instacart

Smart & Final launches delivery platform at shop.smartandfinal.com as part of expanded partnership with Instacart

 

COMMERCE, Calif. and SAN FRANCISCO, 2017-Sep-01 — /EPR Retail News/ — Smart & Final Stores, Inc. (NYSE: SFS), the neighborhood warehouse grocery store, has launched its own delivery platform at shop.smartandfinal.com Powered by Instacart, the technology-driven, nationwide on-demand grocery delivery service. The e-commerce website is part of a renewed collaboration between Smart & Final and Instacart, who announced today they have signed an expanded partnership contract.

Smart & Final and Instacart first joined forces to bring same-day grocery delivery to customers in March 2015. Based on the strong, consistent results – including 15 times sales growth since that initial collaboration – Smart & Final is doubling down on the partnership, giving customers the option to pair the club store’s everyday low prices and farmer’s market freshness as experienced in-store with the added convenience of delivery straight to customers’ doorsteps.

“There’s no question that there is an increasing emphasis on online ordering and delivery in the grocery space, as today’s customer wants and deserves convenience,” said Eleanor Hong, Smart & Final’s Chief Marketing & Strategy Officer. “Today, over half of our 253 Smart & Final stores offer delivery, both for household and business customers, and we continue to expand that reach as far as our partners at Instacart can offer it. We’re enthusiastic about delivery, and through our new e-commerce site Powered by Instacart, we can give our online customers a platform to search, explore and order delivery directly from Smart & Final.”

Smart & Final customers across Arizona, California and Nevada can now visit shop.smartandfinal.com to fill their virtual carts with all their favorite items, from farmer’s market fresh produce and quality meats to club-size essentials, and have them delivered same-day, often in as little as an hour. Customers who place orders on the Smart & Final Powered by Instacart site will enjoy the same great everyday low prices that they enjoy when shopping in person, while getting back something truly valuable: time.

“Part of Instacart’s mission to partner with the best retailers across the nation is the commitment to provide them with the best e-commerce experience,” said Nilam Ganenthiran, Instacart’s Chief Business Officer. “We are thrilled to extend our partnership with a premier quality brand like Smart & Final and continue the success we are seeing with value grocers on the Instacart platform.”

About Smart & Final
Smart & Final Stores, Inc. (NYSE: SFS), is a value-oriented food and everyday staples retailer, headquartered in Commerce (near Los Angeles), California. The Company offers quality products in a variety of sizes, saving household, nonprofit and business customers time and money. As of June 18, 2017, the Company operated 314 grocery and foodservice stores under the “Smart & Final,” “Smart & Final Extra!” and “Cash & Carry Smart Foodservice” banners in California, Oregon, Washington, Arizona, Nevada, Idaho, Montana and Utah, with an additional 15 stores in Northwestern Mexico operated through a joint venture. In business for over 145 years, the Company remains committed to giving back to local communities through employee volunteer opportunities and Company donations to local nonprofits.

About Instacart
Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website or app to fill their virtual shopping cart with items from their favorite, local stores and Instacart connects them with shoppers who hand pick the items and deliver them straight to their door. Founded in San Francisco in 2012, Instacart has quickly scaled to over 110 markets nationwide and partnered with retailers across the United States, including popular national chains as well as local, regional grocers. By combining a personal touch with cutting-edge technology, Instacart offers customers a simple solution to save time and eat fresh food from the most trusted grocery brands. Instacart is the only grocery service that can meet today’s on-demand lifestyle by delivering in as little as one hour. First delivery is free at www.instacart.com.

SOURCE: Smart & Final Stores, Inc.

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Whole Foods Market and Instacart launch one-hour delivery service in the Dallas area

DALLAS, 2016-Aug-05 — /EPR Retail News/ — Whole Foods Market and Instacart are launching delivery in the Dallas area, making it the 25th metro where customers can use Instacart’s delivery service to order from Whole Foods Market stores. Using Instacart, shoppers can now purchase and have their groceries delivered to their homes or offices in as little as one hour from select Whole Foods Market locations, and at prices that are the same as those found in stores.

“We’ve seen how much our customers love this fast and convenient way to receive their groceries right to their door, so we are thrilled to offer this service to the Dallas community,” said Mark Dixon, president of Whole Foods Market’s Southwest Region. “Instacart has given us a way to provide customers with the highest-quality, fresh and healthy groceries, even when they can’t make it into our stores.”

“We’ve seen incredible growth and momentum over the last 12 months in our existing Texas markets, and we’re excited to be expanding into Dallas,” said Chad Shepler, general manager at Instacart. “The customer demand in Dallas has been off the charts, and we’re proud to be able to give Dallas residents convenient and quick access to fresh groceries whenever they want.”

By ordering at Instacart.com or via the Instacart mobile app, Whole Foods Market customers add items to a virtual cart, choose a delivery window (within one hour, within two hours or at a scheduled time) and check out.   Orders are filled by Instacart personal shoppers. Customers with the Whole Foods Market iOS app can browse thousands of recipes, create shopping lists and then conveniently order the ingredients from the Instacart app. The seamless integration offers recipe inspiration, preparation and purchase in one simple, user-friendly experience.

Shoppers can sign up at delivery.wfm.com. For other FAQs, visit https://www.instacart.com/faq.

Contact:

Darrah Gist
darrah.gist@wholefoods.com
678.638.5888

Lauren Bernath
lauren.bernath@wholefoods.com
678.638.5805

Source: Whole Foods Market

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Whole Foods Market and Instacart launch delivery service in San Diego

SAN DIEGO , 2016-Jul-27 — /EPR Retail News/ — Whole Foods Market and Instacart have expanded their partnership, launching this week in San Diego, building on the 24 existing metros where consumers use Instacart’s delivery service to order from Whole Foods Market stores. Using Instacart, San Diego residents can now purchase and have their groceries delivered in as little as one hour from Whole Foods Market’s Hillcrest location.

Instacart’s initial delivery area in San Diego includes the following zip codes: 92101, 92102, 92103, 92104, 92105, 92108, 92110, 92115, and 92116. It will serve residents in the Marina, East Village, Little Italy, Old Town, Mission Valley, Mission Hills, North Park, South Park, Kensington, College East and College West neighborhoods.

Whole Foods Market offers delivery via Instacart at prices that are the same as shoppers find in stores.

“We’ve seen how much our customers in Los Angeles and Orange County love this fast and convenient way to receive their groceries right to their door, so we are thrilled to offer this service to our San Diego community,” said Patrick Bradley, president of Whole Foods Market’s Southern Pacific Region. “Instacart has given us a way to provide customers with the highest-quality, fresh and healthy groceries, even when they can’t make it into our stores.”

“Instacart and Whole Foods Market are committed to providing our customers with the easiest and most seamless grocery shopping experience possible. We’re excited to start in San Diego and look forward to continuing to innovate with Whole Foods Market in the services that we can bring to customers,” said Apoorva Mehta, founder and CEO of Instacart.

By ordering at delivery.wholefoodsmarket.com or via the Instacart mobile app, Whole Foods Market customers add items to a virtual cart, choose a delivery window (within one hour, within two hours, or at a scheduled time), check out, and receive their orders from Instacart personal shoppers. Additionally, with the Instacart Deals platform, Whole Foods Market shoppers can take advantage of special deals and discounts on their favorite products. Virtual coupons from Instacart Deals are immediately applied, and customers see their savings at checkout. Customers with the Whole Foods Market iOS app can browse thousands of recipes, create shopping lists, and then conveniently order the ingredients from the Instacart app. The seamless integration offers recipe inspiration, preparation and purchase in one simple, user-friendly experience.

New customers can sign up at delivery.wholefoodsmarket.com. For other FAQs, visit Whole Foods Market’s Help Center.

Contact:
Beth Krauss
beth.krauss@wholefoods.com
510.428.7400

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Whole Foods Market and Instacart launch delivery service in San Diego
Whole Foods Market and Instacart launch delivery service in San Diego

Source: Whole Foods Market

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Publix pilots delivery service with Instacart in select areas of Miami starting July 12

LAKELAND, Fla., 2016-Jul-09 — /EPR Retail News/ — Beginning July 12, Publix will begin piloting a service with Instacart in select areas of Miami. Instacart is an e-commerce and delivery service that allows customers to place their grocery orders online and have their items delivered right to their doorsteps. Customers can place orders by visiting www.instacart.com/publix.

Instacart will receive, fulfill and deliver customers’ orders in the greater Miami area — servicing 37 ZIP codes from Hallandale Beach to South Miami. Customers can enter their ZIP code on the Instacart website to find out if the service is available where they live.

“We know this service is something our customers are interested in, and we’re excited to learn more as we move forward with this pilot,” said Kevin Murphy, Publix Senior Vice President of Retail Operations. “We chose Instacart because we believe the experience they provide aligns well with the needs of our company, associates and customers.”

Publix will work to better understand the opportunities this service provides the company’s customers and associates by starting with a pilot and evaluating the results prior to expanding the program.

“At Instacart, we want to connect our users with the highest caliber of retailers, and this collaboration with Publix exemplifies that commitment,” said Apoorva Mehta, Founder and CEO of Instacart. “Publix and Instacart share a common mission – to get premier quality food into the hands of as many people as possible. We are excited to bring our seamless online shopping and delivery experience to Publix customers and look forward to a deepening of our relationship.”

Items excluded from purchase at Publix through Instacart are alcohol, tobacco, gift cards, prescriptions and age-restricted items. Printed and digital coupons are not redeemable through Instacart at this time. All orders must be at least $10 and delivery fees may apply.

Contact:

Corporate Initiatives and Trade Publications
Maria Brous
Director of Media & Community Relations
P.O. Box 407
Lakeland, FL  33802-0407
(863) 688-1188 ext. 55339
maria.brous@publix.com

Source: Publix

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Whole Foods Market, Instacart mark one-year anniversary of their partnership

Partnership – now in 17 U.S. Cities – saved Whole Foods Market customers 970,000 shopping hours

AUSTIN, 2015-9-11 — /EPR Retail News/ — Whole Foods Market (NASDAQ: WFM) and one-hour grocery delivery service, Instacart, today marked the one-year anniversary of a partnership that has helped Whole Foods Market customers conveniently purchase groceries and have them delivered in as little as one hour.

Most notably, in the first year of the partnership Whole Foods Market customers collectively saved 970,0001 hours to spend however they liked because we did the shopping for them.

Instacart delivered millions upon millions of items from America’s healthiest grocery store over the past year, including:

• 2.2 million bananas, enough to stretch from Boston to Philadelphia if placed end-to-end
• 1.25 million apples, enough to bake an apple pie that would cover the entire infield at a professional baseball game
• 4 million cage free eggs, enough to serve an omelet to all 971,000 residents of Austin, Texas
• 500,000 avocados, enough to make a cup of guacamole for every fan at four sold out pro football games

Whole Foods Market shoppers had a clear favorite when ordering groceries delivered by Instacart: fresh produce. In-fact, more than 40 percent of all Whole Foods Market shopping baskets delivered by Instacart featured fresh produce items. The top five most frequently purchased products over the past year were bananas, avocados, carrots, lemons and limes.

“When Whole Foods Market launched our partnership with Instacart a year ago today, we did so with the belief that our customers would love the speed and convenience of shopping our store shelves from wherever they might be at any given time,” said Walter Robb, co-CEO of Whole Foods Market. “The results speak for themselves. Our customers clearly love having this convenient shopping option, and Whole Foods Market will continue to provide our shoppers with innovative new choices that deliver great shopping experiences and help make their lives easier.”

“Instacart’s partnership with Whole Foods Market has helped lead the way in bringing innovation to the on-demand grocery delivery industry,” said Apoorva Mehta, founder and CEO of Instacart. “By amplifying our shared vision to create a seamless grocery shopping experience, we have been able to provide customers across the country with access to quality, fresh groceries delivered right to their doorstep. We are happy to be working together to give customers a new way to shop that meets their needs and fits their busy lifestyles, and look forward to many great years ahead.”

Instacart currently delivers Whole Foods Market groceries in 17 metropolitan areas: Atlanta; Austin; Boston; Boulder; Chicago; Denver; Houston; Indianapolis; Los Angeles; Miami; New York City; Philadelphia; Portland, Oregon; San Francisco; San Jose; Seattle and Washington, DC.

By ordering at Instacart.com or via the Instacart mobile app, Whole Foods Market customers simply select their zip code, add items to a virtual cart, and then choose a delivery window (within one hour, within two hours, or at a scheduled time) and check out. Instacart personal shoppers confirm incoming orders on their smartphones, shop for the items at Whole Foods Market stores and then deliver orders to customers in the designated delivery timeframe.

Via Instacart, Whole Foods Market customers can save grocery lists for fast, easy shopping and automated ordering of regularly purchased products. Instacart also offers a robust collection of recipes from Whole Foods Market and other great sources which can auto-generate grocery lists for customers’ selected dishes.

All Instacart customers receive free delivery on their first order; thereafter the cost is just $3.99 for two-hour delivery or $5.99 for one-hour delivery. Customers can also purchase a $99 annual Instacart Express membership and receive free delivery on any order over $35.

1 customer shopping hours saved is calculated by multiplying the average time for each Instacart full Service shop and in-store shop/delivery by the number of deliveries Instacart made to Whole Foods Market shoppers.

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Whole Foods Market, Instacart mark one-year anniversary of their partnership

Whole Foods Market, Instacart mark one-year anniversary of their partnership

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Whole Foods Market and Instacart make traditional floral delivery convenient and affordable this Mother’s Day

Whole Trade® flowers delivered in as little as one hour, combined with gifts curated by experts at America’s Healthiest Grocery Store®

AUSTIN, Texas, 2015-5-1 — /EPR Retail News/ — An estimated 54 million American households will purchase flowers or plants for Mother’s Day* so Whole Foods Market (NASDAQ: WFM) and Instacart are making it more convenient by delivering flowers in as little as one hour across 15 major US metros, along with a selection of thoughtful gifts for moms. Through an exclusive partnership, the two companies are offering a more convenient and affordable alternative to traditional floral delivery, including blooms that have higher standards like Whole Trade® or Responsibly Grown ratings.

Between May 1 and 10, customers can log onto Instacart.com or the Instacart mobile app on iOS or Android devices and choose from two Whole Foods Market bouquet options, then use the “notes” feature to specify their preferred color** and what they would like to say on a handwritten card. Customers can also choose a delivery window of within one hour, within two hours or at a scheduled time. Orders can be placed up to six days in advance.

The bouquet options available on Instacart from Whole Foods Market are a dozen Whole Trade® roses in assorted colors for $29.99, or 20-stem tulips in various colors for $24.99. Delivery fees start at $3.99, but are free for first-time Instacart users. Each bouquet will come wrapped in festive paper.

Unlike traditional floral-only delivery options, customers can use Instacart’s Mother’s Day “aisle”  to also purchase teas, chocolates, candles, body care items or even ingredients to cook mom breakfast, all curated by Whole Foods Market experts and available for delivery with the bouquet. Instacart’s database of recipes from Whole Foods Market recipes come with automated shopping lists to add ingredients to the online cart.

In addition to added convenience, this partnership offers customers responsibly sourced floral choices. All rose bouquets are backed by Whole Foods Market’s Whole Trade Guarantee, a certification-partnership program that helps ensure better wages and working conditions for farm workers, fair prices to producers and supports community improvement programs in areas where the roses are produced. Most roses and tulips** offered are rated under Whole Foods Market’s new Responsibly Grown program, which means they come from farms that are taking major steps to protect human health and the environment.

“After seeing how much customers loved our Valentine’s Day floral delivery with Instacart, we’re now excited to offer a convenient, affordable way to celebrate moms everywhere with Whole Trade flowers that give back to women and communities around the globe,” said David Lannon, executive vice president of operations for Whole Foods Market. “In keeping with our mission to delight shoppers, we also think customers will love ordering with Instacart’s automated shopping lists for brunch recipes, or finding mom a new favorite candle, all in a format that fits their schedule.”

“Creative, value-driven solutions like this are a perfect example of how Instacart and Whole Foods Market work together to serve our customers with convenience and quality,” said Apoorva Mehta, CEO and founder of Instacart. “It’s rewarding to see how our technology combined with Whole Foods Market’s great product selection can make it easier to create memories with mom.”

Instacart delivery from Whole Foods Market is currently available in stores across 15 markets: Atlanta; Austin; Boulder; Boston; Chicago; Denver; Houston; Los Angeles; New York City; Philadelphia; Portland, OR; San Francisco; San Jose; Seattle and Washington, DC.
*According to Prince & Prince, Inc., a market research group for the floral and green plant industry, as published in Perishable News
** Flower colors are subject to availability on the day of delivery.
*** The Responsibly Grown program is still rolling out across Whole Food Market stores nationwide. While all flowers are not yet rated, shoppers will find plenty of “GOOD”, “BETTER” or “BEST” rated options to choose from.

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Whole Foods Market and Instacart make traditional floral delivery convenient and affordable this Mother's Day

Whole Foods Market and Instacart make traditional floral delivery convenient and affordable this Mother’s Day