Sainsbury’s replaces its Brand Match scheme with lower regular prices

LONDON, 2016-Apr-07 — /EPR Retail News/ — Sainsbury’s is reinforcing its commitment to offer great products and services at fair prices by replacing its Brand Match scheme with lower regular prices on products that matter most to customers.

  • The move is a further step in Sainsbury’s pricing strategy to lower regular prices and reassure customers they will always get a good price
  • Customer research shows that lower regular prices matter more
  • The money from the scheme will be wholly reinvested in lowering the regular prices of everyday products that matter most to customers
  • Customers will have more flexibility to buy what they want, when they want it, at great prices with no restrictions

All the money from the scheme will be reinvested in lowering the price of popular key products that customers buy week in, week out, including chicken, bread, cheese, fresh produce and household cleaning items.

Sainsbury’s spoke to customers across the country, and the vast majority said that lower regular prices were more important to them than Brand Match. The findings also reflect previous feedback, which showed that customers want clearer, simpler product pricing, and the flexibility to buy the products they want, in the quantities they need, whilst still enjoying great value.

Sarah Warby, Sainsbury’s Marketing Director said: “Customers have told us that they want lower regular prices, and that this is more important to them than Brand Match. We’ve taken this on board and will now be investing all of the money from the scheme into lowering the regular prices on everyday products.

We know that customers like the changes we’ve already made to the way we price our products because it fits in with the way people shop now. Our customers are shopping more frequently across multiple channels and they want to be able to buy the products they love, in the quantities they need, safe in the knowledge that they are getting great value for money. Our simpler, clearer pricing lets them do just that.”

Sainsbury’s will continue to monitor the prices of branded products to ensure it remains competitive, and offers customers great value.

The last Brand Match coupons will be issued on Tuesday 26 April.

 

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Sainsbury’s replaces its Brand Match scheme with lower regular prices

Sainsbury’s replaces its Brand Match scheme with lower regular prices

Sainsbury’s commits to offer lower regular prices; phases out multi-buy promotions by August 2016

LONDON, 2016-Feb-12 — /EPR Retail News/ — Sainsbury’s is extending its commitment to offer customers great products and services at fair prices, with the phasing out of multi-buy promotions* across its grocery business by August 2016. Customers will now find even better value at Sainsbury’s with lower regular prices. Sainsbury’s is the first UK retailer to make changes of this scale.

  • Customer research shows multi-buys are out-of-step with today’s shopping habits
  • Value, waste and health are all top of mind for Sainsbury’s shoppers
  • Phasing out of multi-buys is a continuation of Sainsbury’s pricing strategy to deliver lower regular prices
  • Sainsbury’s customers have responded positively to the gradual removal of multi-buys over the past 12 months in favour of lower regular prices

For customers this means that they will have more flexibility to buy what they need, when they need it, because the regular price of those products will be affordable every day rather than when that product is on a multi-buy promotion.

The commitment by Sainsbury’s to phase out multi-buy promotions extends across its full range of branded and own-brand soft drinks, confectionery, biscuits and crisps. By ending multi-buy promotions on these ranges, Sainsbury’s is furthering its commitment to make healthier choices simpler and easier for customers.

Since March 2015 Sainsbury’s has removed more than 50% of multi-buy promotions from its grocery business in favour of lower regular prices, which customers have responded well to.

Sainsbury’s Food Commercial Director, Paul Mills-Hicks, said: “Customer shopping habits have changed significantly in recent years, with people shopping more frequently – often seeking to buy what they need at that moment in time. By replacing multi-buy promotions with lower regular prices, we are making it easier for customers to buy the products they need, in the quantities they need, without having to buy multiple items to enjoy great value.  Since we started simplifying our pricing approach we’ve seen a much greater variety of products in our customers’ baskets, signalling that they like the flexibility to make their own choices.”

Sainsbury’s Marketing Director, Sarah Warby, said: “Careful management of household budgets, a growing awareness of the cost of food waste and more health-conscious living has driven a trend away from multiple product purchasing towards more single item purchasing. We have listened to our customers who have told us that multi-buy promotions don’t meet their shopping needs today, are often confusing and create logistical challenges at home in terms of storage and waste. The commitment we are announcing today will make it easier for customers to shop for the products they love, when and how they choose, safe in the knowledge that they are getting the best value for money all of the time.”

Jane Ellison, Minister for Public Health said: “We need to make the healthy choice the easy choice, and it is good to see a leading supermarket like Sainsbury’s responding as customers become more health conscious. As part of our Childhood Obesity Strategy we will be looking at more ways in which we can support people to live healthier lives.”

Notes to editors

* The vast majority of multi-buy promotions will be phased out across the grocery business in-store and online by August 2016. There will be a few exceptions where multi-buy promotions will be used at certain times of the year.

Core categories where multi-buy promotions have already been replaced by lower regular prices include dairy, canned and packaged goods, meat, fish and poultry.

Customer poll

According to a customer poll led by Sainsbury’s in March 2015, the key frustrations that customers found with multi-buys were that they were:

  • Culturally a little out of step with current attitudes to food and waste
  • Shoppers can feel they are spending more than they need to
  • Shoppers can feel forced into logistical concerns around waste
  • Shoppers can feel forced into logistical concerns around storage
  • Multi-buys feel exclusive to families
  • Multi-buys are one of the key reasons behind surprised by the total at the till
  • Multi-buys can force shoppers into complicated thinking in terms of value calculation
  • High value multi-buys can be polluted by low value single-item deals
  • Research from WRAP shows that consumers generate 4.2 million tonnes of avoidable food waste each year.

Food waste statistics

  • The average UK household with children spends £700 per year on food that could be eaten, but is instead thrown away (according to WRAP).
  • Our recent YouGov research shows 81% of families of four believe they throw away less than £30 worth of food a month, when they waste nearly double that at £58.30 a month, on average.
  • There is a clear ‘food waste gap’ in the UK – 93% of Britons believe they waste less than five meals a month, when on average they waste double that, at 11 meals per month.
  • However, it is encouraging to see that nearly two third of Britons (60%) would rather donate their leftovers or foods close to use by dates to food communities, rather than throwing them in the bin.

For corporate press enquiries please contact press_office@sainsburys.co.uk or call 020 7695 7295.

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Sainsbury’s commits to offer lower regular prices; phases out multi-buy promotions by August 2016

Sainsbury’s commits to offer lower regular prices; phases out multi-buy promotions by August 2016