METRO announces new initiatives Responsible Procurement Framework and Supplier Code of Conduct

Montréal, 2017-Feb-22 — /EPR Retail News/ — Today, METRO announced the adoption of its Responsible Procurement Framework and Supplier Code of Conduct for responsible procurement. These new initiatives will enable METRO to provide its customers with the responsible products they are looking for and to communicate its expectations and requirements to their suppliers to better meet the challenges in its supply chain. These documents bring structure to policies that have already been implemented in this area, such as our sustainable fisheries and local purchasing policies.

The Responsible Procurement Framework will first apply to METRO’s food-related activities and will be extended to other sectors in coming years. The Supplier Code of Conduct applies to all of METRO’s goods and services providers, as well as their suppliers, across the supply chain. The Framework and the Code take effect immediately.

“The adoption of a rigorous approach to structure our practices is supplemental to the responsible procurement initiatives we have already implemented. Furthermore, our customers are requesting it. According to a consumer survey we conducted in 2016, 85% of respondents consider it important for a food retailer to make responsible purchases,” stated METRO Senior Vice President, National Procurement and Corporate Brands, Serge Boulanger. “This approach is in line with our vision to become the food retailer that provides the experience that is most adapted to consumer needs.”

The Responsible Procurement Framework and Supplier Code of Conduct were developed according to best practices and recognized standards. They are based on four key principles that build on METRO’s product and service selection criteria, such as price, quality and availability:

–  business ethics
–  respect for workers and contribution to socioeconomic development
–  protection of the environment
​-  respect for animal health and welfare

Continuous improvement approach
The new Code of Conduct is meant to guide the behaviours that METRO expects from its suppliers and the Responsible Procurement Framework aims to structure purchasing and optimize the implementation of responsible practices. The two initiatives are complementary and constitute the foundation of the company’s responsible procurement approach.

“We are investing considerable effort to ensure the effective implementation of these initiatives, with a view to continuous improvement. In addition to spearheading a major training program for our teams and developing tools to operationalize our directives and principles, we will work in close collaboration with our suppliers, both large and small explained Marie-Claude Bacon, senior director, Corporate Affairs. “METRO is actively seeking to do business with suppliers that share the company’s commitment to corporate responsibility and we are pleased to note that many of our suppliers have already undertaken their own initiatives and several are already leaders in the field.”

With annual sales of over $12 billion and over 65,000 employees, METRO INC. is a leader in the food and pharmaceutical distribution in Québec and Ontario, where it operates a network of more than 600 food stores under several banners including Metro, Metro Plus, Super C and Food Basics, as well as over 250 drugstores under the Brunet, Metro Pharmacy and Drug Basics banners.

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Geneviève Grégoire
(514) 643-1000, ext. 2055

Source: METRO Group

Metro to showcase local cheeses in support of Sélection Caseus

Montréal, 2016-Sep-18 — /EPR Retail News/ — For the third straight year, Metro is proud to support Sélection Caseus, the annual competition intended to showcase the know-how of Quebec cheese makers. As a result, Metro will carry out a major program to showcase local cheeses in its stores throughout the province.

“Our consumers’ interest in Quebec products continues to grow. Our latest survey shows that the availability of local products is important to 66% of Metro customers. We are particularly pleased to highlight local cheese makers and their exceptional products in an original and sustained way” said Marie-Claude Bacon, Senior Director of Corporate Affairs at Metro. “We are proud to contribute to their growth and to help our customers discover the fruits of their labour by providing more opportunities to showcase them, which is at the very foundation of our Local Purchasing Program.”

Les Producteurs de lait du Québec (Quebec milk producers) are honoured that they can count on Metro’s loyal support in their efforts to showcase local cheeses. “Metro grocers have always been very unified in promoting our featured products and our 2016 fall partnership enables us to broaden our mutual desire to better identify and select Quebec cheeses at the point of purchase” commented Julie Gélinas, Marketing Director for PLQ. “Our new delicious promotional initiative, developed in concert with the Metro team, is entirely focused on the wonders of our artisan cheese makers and will surely improve the experience of consumers who are always eager for high quality local products”.

A choice spot awaits delicious local cheeses and everything is set up to make it easy for customers to see them. From the very first glance, consumers will be able to pick out Quebec cheeses, thanks to Fromages d’ici stickers on the packaging. Moreover, 23 cheeses will have a card on which customers will be provided with a description and an ideal wine pairing. Ten of chose cheeses were 2016 Sélection Caseus finalists or winners that set themselves apart in a particular category. Four recipe cards will also be offered in-store, to inspire consumers and encourage them to choose local cheeses. One of those is devoted to pairings of local cheeses and local apples, focusing on the harmonies to be discovered between their respective tastes. Finally, the flyer will feature several local cheeses, as well as a few that carved out a spot for themselves at Sélection Caseus.

This initiative is in keeping with Metro’s Local Purchasing Program, launched in May of 2013, intended to promote local products and increase access to them, and of which one of the three guiding principles is to make Metro a privileged partner of Aliments du Québec and of the sectorial agri-food associations that promote Quebec products.

You can view Metro’s Local Purchasing Policy and the 2016 Corporate Responsibility Report at

With annual sales of over $12 billion, METRO INC. (TSX: MRU), founded in 1947, is the only major Canadian food distribution company to have its head office in Quebec. Along with its affiliates and franchisees, METRO INC. employs in Quebec and Ontario over 65,000 people, whose mission is to exceed their customers’ expectations every day to earn their-long term loyalty. METRO INC. operates a network of almost 600 food stores under several banners including Metro, Metro Plus, Super C and Food Basics, as well as over 250 drugstores under the Brunet, Metro Pharmacy and Drug Basics banners.

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Media Information:
Geneviève Grégoire
Communication Advisor
(514) 643-1000 ext. 2055

Source: METRO INC.