Inmar Promotion Network president John Ross named President and CEO of IGA Inc.

CHICAGO, IL, 2017-Sep-20 — /EPR Retail News/ — Independent Grocers Alliance (IGA) announced today (September 18, 2017) that John Ross, current President of Inmar Promotion Network, has been named President and CEO of IGA Inc., succeeding current IGA Chairman, President and CEO Mark Batenic. Ross will begin his tenure as CEO mid-October of 2017, working closely with Batenic during the transition.  Batenic will remain Chairman of the Board until his retirement on December 31, 2018, transitioning in January of 2019 to Non-Executive Chairman.

As President and CEO of IGA Inc., Ross will assume responsibility for domestic and global operations for IGA, the world’s largest independent supermarket network with nearly 5,000 IGA supermarkets in more than 30 countries worldwide, representing $36 billion per year in sales.

Batenic, who joined IGA in 2006 as President and CEO and has worked aggressively with his team to better position IGA retailers in the modern retail environment, says Ross is the key to unlocking IGA’s full potential. “John Ross has dedicated his career to listening to shoppers, understanding their evolving needs, and delivering differentiated experiences that inspire loyalty both in-store and online,” says Batenic. “He’s revolutionized countless brands—and even shopping as we know it—by using data-driven insight to market to shoppers in a way that makes them feel special, unique and heard. It’s a skill that will serve him well with IGA, a historic brand built around the unique and special bond that exists between IGA’s local, community-focused grocers and the friends and neighbors they serve. In a radically changing marketplace where retail is becoming more complex and shoppers more diverse every passing day, John sees change as an opportunity rather than a problem. There is no better person to work with IGA’s alliance of independent retailers, licensed wholesalers and manufacturing/service provider partners to reinvigorate this brand, and guide IGA retailers to a prosperous future.”

“We are proud to see John take this exciting next step,” says David Mounts, CEO of Inmar. “John’s contribution to Inmar in innovation, technology leadership, and business development has helped us grow our business and redefine our brand. I am confident he will bring those same skills to IGA retailers. I also expect that our relationship with IGA will continue to grow as we both work to bring advanced digital technology, prescriptive analytics and modern multi-channel logistics to the industry overall.” Ross will remain a member of Inmar’s Strategic Advisory Board.

As President of Inmar, a global provider of software, data services, analytics and strategic consulting to retailers and manufacturers, Ross, 54, has championed the rise of the technology-empowered shopper and advanced the role data analytics play in marketing and retail.  With more than 30 years of retail, data science and marketing experience, he has been a contributor to the company’s initiatives to use technology and data to improve the delivery of information, goods and services that make a difference in the lives of shoppers and those who serve them across the globe. Foremost in his accomplishments was pioneering new customer scoring and analytics tools to parse shopper data and manage loyalty for retail clients in categories ranging from specialty pharmacy and health to traditional grocery, convenience, discount and mass merchandising.

Prior to joining Inmar, John headed the Emerging Media Lab for global agency holding company Interpublic Group (IPG) (NYSE: IPG), and also founded and served as CEO of IPG’s Shopper Sciences, where he led the media brands retail practice, working with retailers and brands across the world on branding, shopper marketing, media strategy and innovation.

Ross is the author of the book “Fire in the Zoo”, covering retail marketing science, shopper marketing and the value of data-driven listening. He co-authored the Google shopper marketing book, “The Zero Moment of Truth (ZMOT),” and founded both IPG’s Shopper Sciences and the “Neural Shopping Matrix” path-to-purchase research methodology.

Ross’ early career was in retail in-store operations, merchandising, e-commerce and marketing. Before joining IPG, he spent 11 years with Home Depot in various marketing roles, including e-commerce, branding, global marketing and advertising. Ross worked to launch Home Depot into international markets; developed marketing plans to launch the chain into new categories like major appliances; supported the development of proprietary brands, many of which,  like Hampton Bay and Ryobi, have become industry leading brands; and during his tenure, saw the chain more than double in size.

”I am an independent retailer by DNA,” says Ross. “My grandfather owned an independent grocery store in West Virginia, and I worked retail from the age of 16 on. From lot boy to store manager, from merchant to CMO, I’ve been fortunate to experience operations, merchandising and marketing for independent, regional, national and international chains. I even was a fill-in route salesman for Holsum bakery as a teenager. My five years at Inmar have allowed me to be around the industry’s finest professionals in analytics and retail tech-enabled services and have prepared me wonderfully for this role. I couldn’t be more excited to join the IGA family—it feels like a job I’ve been preparing for all my life!”

About IGA

IGA is the world’s largest voluntary supermarket network with aggregate worldwide retail sales of more than $36 billion per year. The Alliance includes nearly 5,000 Hometown Proud Supermarkets worldwide, supported by 29 distribution centers and more than 30 major manufacturers, vendors and suppliers encompassing everything from grocery to equipment items and retail services. IGA has operations in 46 of the United States and more than 32 countries, commonwealths and territories.

For more information and images:

Ashley M. Page
IGA Communications
apage@igainc.com
773.742.7417

Source:  IGA

IGA announces reach | influence as IGA 2017 Red Oval Partner of the Year

LAS VEGAS, 2017-Feb-16 — /EPR Retail News/ — IGA today (Feb. 15, 2017) announced reach | influence was named IGA 2017 Red Oval Partner of the Year at the IGA Awards of Excellence Brunch on Sunday, Feb. 12 at the IGA Global Rally, held at the Mirage Hotel & Casino in Las Vegas Feb. 10 through 12. Red Oval Partner reach | influence received the award for their outstanding commitment in 2016 to the advancement of the IGA Brand and the independent retailers IGA serves.

Utilizing its extensive experience in the independent channel, reach | influence partnered with IGA in 2013 to achieve a strategic opportunity to leverage the size and scope of IGA for the benefit of IGA independent retailers. IGA Performance Insights, the customized solution created by reach | influence, captures item-level sales data and applies proprietary analytics that enable IGA USA to work with product manufacturing partners to provide incremental, value-added shopper marketing events specifically tailored for IGA retailers. Building on the foundation created by Performance Insights, reach | influence continues to present new opportunities and ideas to improve shopper experience and overall IGA brand value with technology-based promotional concepts. Most recently reach | influence worked with IGA to create and develop IGA Digital Offers, a shopper-centric technology delivering personalized coupons to IGA Licensed Distribution partners and participating IGA stores.

“From the creation of the IGA Performance Insights program to capture item-level sales in 2013, to their current work to establish a shopper-centric solution for delivering personalized coupons online, reach | influence continues to make its mark on the IGA Family,” IGA Chairman Mark Batenic said. “It’s not a stretch to say that reach | influence’s innovative, data-driven approach to technology-based promotional concepts is revolutionizing the way IGA goes to market. But it’s reach | influence’s understanding of the needs and challenges of independent retailers—and the trusting relationships they’ve developed—that make them an invaluable partner to IGA.”

“IGA truly defines family and partnership,” reach | influence CEO Eric Green said. “Being included in the family is a great privilege, being recognized as a partner is an honor, being named Red Oval Partner of the Year, unbelievable.  At reach | influence, we love contributing to the IGA culture of people serving people through the use of data and digital marketing / merchandising solutions.  Thank you to Mark Batenic and all his team for creating such a great organization.”

The Red Oval Family—an alliance of the industry’s premier food manufacturers, service providers and associations—partner with IGA to provide extensive resources that are unavailable to other independents. Throughout the year, Red Oval Partners support IGA retailers and Licensed Distribution Centers in a number of ways, from helping to develop, fund and execute in-store and industry events, to providing insights and services that enable IGA retailers to compete more effectively.

About reach | influence

reach | influence is a retail digital marketing firm focused on powering the shopper experience with the goal of leveraging shopper data to increase sales through a combination of marketing and merchandising programs. reach | influence provides services and insight to independent retailers, wholesalers and CPGs to help them measure marketing efficacy, engage their shoppers and provide a conduit to deliver digital offers. The company’s flagship products, reach | engage and reach | offers, provide shopper facing marketing tools for independent grocery stores in 46 states. For more information about reach | influence, visit: www.reachinfluence.com

About IGA

IGA is the world’s largest voluntary supermarket network with aggregate worldwide retail sales of more than $36 billion per year. The Alliance includes nearly 5,000 Hometown Proud Supermarkets worldwide, supported by 29 distribution centers and more than 30 major manufacturers, vendors and suppliers encompassing everything from grocery to equipment items. IGA has stores in 45 of the United States and more than 30 countries, commonwealths and territories. For more information about IGA, visit the IGA consumer website at www.iga.com, or the business site at www.becomeiga.com

Contact:
Phone: (773) 693-4520
Fax: (773) 693-4533

Source: IGA

Bozzuto’s Inc named IGA 2017 Licensed Distribution Center of the Year

LAS VEGAS, 2017-Feb-16 — /EPR Retail News/ — IGA today (Feb. 14, 2017) announced Bozzuto’s Inc was named IGA 2017 Licensed Distribution Center of the Year at the IGA Awards of Excellence Brunch on Sunday, Feb. 12 at the IGA Global Rally, held at the Mirage Hotel & Casino in Las Vegas Feb. 10 through 12. Bozzuto’s Inc. received the award for their true leadership and innovation in the advancement of the IGA brand in the United States.

Bozzuto’s Inc. made a number of significant accomplishments in support of IGA in 2016. The company introduced IGA to a major metro market with the addition of 17 stores in Philadelphia; demonstrated the importance of training as a true market differentiator through support of the IGA Coca-Cola Institute’s new Learning Leader program; participated in every IGA Exclusive Brand program and consistently carried the most IGA Brand SKU’s in the IGA system; encouraged their retailers to invest in technology and marketing programs like the IGA GO online shopping platform and the IGA Performance Insights quarterly shopper events; and made a huge investment in cause marketing through their Hometown Foundation, raising more than $1.5 million for Special Olympics in 2016.

“Bozzuto’s has always had a special relationship with IGA,” IGA Chairman & CEO Mark Batenic said. “In fact, they’ve received this award seven times in the past 20 years. Year after year Bozzuto’s demonstrates its dedication to the IGA brand and the retailers it serves through support of both IGA brand-building programs and innovative programs of their own. And yet, it’s their support of IGA communities and causes—dating all the way back to Bozzuto’s founder Adam Bozzuto—that makes them who they are. Every year since 2001, Bozzuto’s has brought together IGA retailers and communities across the Northeast to raise funds and awareness for Special Olympics. In total Bozzuto’s has raised over $6.2 million for the cause, with more than $1.5 million raised in 2016 alone.”

“We are thrilled to be able to bring the President’s cup back to Bozzuto’s,” George Motel, Executive Vice President, Bozzuto’s Inc said. “The honor is a tribute to the hard work and dedication of our associates and customers.  Our commitment to IGA starts at the top of our organization, beginning with our founder Adam Bozzuto, and continues to today with his son Michael Bozzuto, our Chairman and CEO. We are proud and grateful to all of our customers for their loyalty and commitment to the brand.”

About IGA

IGA is the world’s largest voluntary supermarket network with aggregate worldwide retail sales of more than $36 billion per year. The Alliance includes nearly 5,000 Hometown Proud Supermarkets worldwide, supported by 29 distribution centers and more than 30 major manufacturers, vendors and suppliers encompassing everything from grocery to equipment items. IGA has stores in 45 of the United States and more than 30 countries, commonwealths and territories. For more information about IGA, visit the IGA consumer website at www.iga.com, or the business site at www.becomeiga.com

Contact:
Phone: (773) 693-4520
Fax: (773) 693-4533

Source: IGA

2017 IGA International Retailers of the Year announced

LAS VEGAS, 2017-Feb-16 — /EPR Retail News/ — IGA today (Feb. 13, 2017) announced four independent retailers from around the globe were named 2017 IGA International Retailers of the Year during the IGA Awards of Excellence Brunch on Sunday, Feb. 12 at the IGA Global Rally, held at the Mirage Hotel & Casino in Las Vegas Feb. 10 through 12.

The IGA 2017 International Retailer of the Year Awards were bestowed upon the IGA retailers who, based on IGA’s globally applied standards, have achieved exemplary excellence in retailing and advancement of the IGA Brand.

“The commitment these IGA International Retailers of the Year have made to their customers, their community, their associates and the IGA Alliance is an inspiration to us all,” IGA CEO Mark Batenic said. “We couldn’t have asked for a better group of retailers to lead the way in the coming year as IGA works to advance both our shopper experience and our brand as a whole.

The winning retailers are:

Kurt Rodhe
2017 IGA USA International Retailer of the Year
Rodhe’s IGA Marketplace
Millersburg, Ohio
Serviced by: Merchants Distributors, LLC

Kurt Rodhe is a third generation IGA retailer, making Rodhe’s IGA one of the longest standing IGA stores in the world. For the past 83 years the Rodhe family has been redefining the grocery experience in Millersburg, Ohio by anticipating shoppers’ evolving needs and exceeding expectations.  In keeping with their tradition of progressive retailing, Kurt recently placed a focus on health, expanding the store’s wellness product offering and marketing with the help of a full-time certified natural health professional. This successful strategy boosted sales throughout the store, and made Rodhe’s IGA a destination location in northeastern Ohio.

Nick Chapley
2017 IGA Australia International Retailer of the Year
Frewville Foodland IGA
Frewville, South Australia, Australia
Serviced by: Metcash Food & Grocery

Nick Chapley, an IGA member since 1989, is owner of two retail locations. Award-winning Frewville IGA was Australia’s first certified organic supermarket, with one of the largest ranges of fresh produce in the state. The 3,100 square-meter store also includes prepared foods, a meat servery, bakery, cheese bar and readily available fresh seafood, a health-and-wellness section, and Mr. Nick’s Kitchen and Coffee bar.

Weilong Li
2017 IGA China International Retailer of the Year
Xinglong Happy Family Business Group Co., Ltd.
Shen Yang, Liaoning 110180, China

Weilong Li has been in business in China’s northeast region for 24 years, and in that time has grown his operation to include 35 IGA hypermarkets and 50,000 employees. He credits IGA Coca-Cola Institute training with rapidly improving his store’s customer service, and putting him well on his way to his ultimate goal: Becoming China’s Business version of Disney.

James Kelly
2017 IGA Australia International Retailer of the Year
Taylor Rd IGA
Nedlands, Western Australia, Australia
Serviced by: Metcash Food & Grocery

James Kelly’s 15,000 square-foot Talyor Rd IGA is known for innovative offerings and service. From providing freshly prepared specialty sausages, house-made tortillas, and duffins, a donut/muffin hybrid, to delivering ready-to-eat meals created by in-house gourmet chefs, this award-winning retailer lives up to his motto: ‘for the love of food.”

About IGA

IGA is the world’s largest voluntary supermarket network with aggregate worldwide retail sales of more than $36 billion per year. The Alliance includes nearly 5,000 Hometown Proud Supermarkets worldwide, supported by 29 distribution centers and more than 30 major manufacturers, vendors and suppliers encompassing everything from grocery to equipment items. IGA has stores in 45 of the United States and more than 30 countries, commonwealths and territories. For more information about IGA, visit the IGA consumer website at www.iga.com, or the business site at www.becomeiga.com.

Contact:
Phone: (773) 693-4520
Fax: (773) 693-4533

Source: IGA