Mobile ordering for Dunkin’ Donuts DD Perks® Rewards Program members now available at Dunkin’ Donuts restaurants

DD Perks® Members can use the new Dunkin’ Donuts Mobile App to place orders, pay in advance and breeze by the line in store

CANTON, MA, 2016-Jun-14 — /EPR Retail News/ — Dunkin’ Donuts’ signature coffee, donuts and sandwiches are now available for purchase on-the-go using a mobile device nationwide. The brand announced that On-the-Go Ordering is now available exclusively for members of the Dunkin’ Donuts DD Perks® Rewards Program at Dunkin’ Donuts restaurants throughout the country. DD Perks members can order, pay in advance with a swipe of a finger on a smartphone, and then skip the line in store to pick up their favorite menu items.

With On-the-Go Ordering, DD Perks members can place a mobile order up to 24 hours in advance, select their desired location, and then simply confirm via the new Dunkin’ Donuts Mobile App when they are ready to pick up their order inside the restaurant, or at the drive-thru. The order is automatically paid for using their Dunkin’ Donuts Card within the App. In the restaurant, DD Perks Members have no need to wait, as they can skip the line in store and go straight to pick up their items at a designated area. They also have the ability to save their recent orders as a favorite to speed up their next Dunkin’ run.

To enjoy On-the-Go Ordering, DD Perks members nationwide must download the newest version of the popular Dunkin’ Donuts Mobile App, called “New Dunkin’ Donuts” in the App Store or Google Play Store. Featuring a new, contemporary touch-friendly design, the App is unique for its one-tap order functionality and visual menus. It can be downloaded for free at the App Store or Google Play Store. In addition to the On-the-Go Ordering capabilities, the App also lets users access their DD Perks account to find mobile coupons and offers, locate the nearest Dunkin’ Donuts, find nutritional information and more.

On iPhone, the DD Perks card supports Wallet and Apple Pay, so Dunkin’ Donuts’ DD Perks Rewards Program members have the ability to receive points by adding their DD Perks card to the Wallet app, and also use Apple Pay to quickly reload a DD Perks card. Touch ID makes reloading even more convenient because guests can add to their balance without having to enter passwords or credit card numbers.

To help launch On-the-Go Ordering and emphasize the new increased level of speed of service now available at Dunkin’ Donuts, the brand has turned to Ellen Brennan, the world’s fastest female wingsuit BASE jumper, as part of the new #WTFast campaign, featuring advertising and social video unlike any ever attempted.  Wearing a wingsuit in Dunkin’ Donuts’ signature colors, Ellen jumped from a mountain in France 8,346 feet high, and, traveling at speeds between 115 and 120 MPH, soared towards a cosmetic Dunkin’ Donuts storefront especially built into the cliff side to grab a small Dunkin’ Donuts bag: the first time a wingsuit jumper has ever grabbed anything during mid-flight. To view this extraordinary video, created by global marketing and technology agency DigitasLBi, visit DDPerks.com/OnTheGo.

According to Sherrill Kaplan, vice president of digital marketing and innovation for Dunkin’ Donuts U.S., “On-the-Go Ordering represents one of Dunkin’ Donuts’ most exciting and important advances, and with today’s national launch we have achieved an entirely new level of speed and convenience we can offer our busy, on-the-go DD Perks members. For the millions of people who depend on Dunkin’ coffee, beverages, baked goods and sandwiches to keep on running, the opportunity to skip the line in store and get back to their busy day even faster than before is a tremendous advantage and a significant differentiator for our brand.”

Following the initial On-the-Go Ordering test in Portland, Maine at the end of 2015, Dunkin’ Donuts expanded the test to participating locations in the Greater Boston area in March, and throughout the Metro New York area in April. Today’s announcement brings On-the-Go Ordering to more than 8,000 restaurants nationwide. To learn more about On-the-Go Ordering and the Dunkin’ Mobile App, visit www.DDPerks.com/OnTheGo.

To join DD Perks, guests can download the Dunkin’ Mobile App or visit www.DDPerks.com. There are no charges to become a member. With the DD Perks Rewards program, guests earn five points for every dollar they spend on qualifying purchases at Dunkin’ Donuts when they pay using an enrolled Dunkin’ Donuts Card, either plastic or via the Dunkin’ Mobile App. Once a member accrues 200 points, he or she receives a coupon for a free any-size beverage of their choice, redeemable at participating Dunkin’ Donuts restaurants. DD Perks members also receive a coupon for a free, any-size beverage upon enrollment and on their birthday. Additionally, throughout the year DD Perks members receive exclusive, personalized, special offers to earn bonus points for specific food and beverage purchases.

To learn more about Dunkin’ Donuts, visit www.DunkinDonuts.com or follow us on Facebook (www.facebook.com/DunkinDonuts), Instagram (www.instagram.com/DunkinDonuts) and Twitter (www.twitter.com/DunkinDonuts).

MEDIA CONTACT

Heather McIntyre
Phone: 781-737-5200
Email: heather.mcintyre@dunkinbrands.com

About Dunkin’ Donuts
Founded in 1950, Dunkin’ Donuts is America’s favorite all-day, everyday stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories. Dunkin’ Donuts has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 10 years running. The company has more than 11,800 restaurants in 44 countries worldwide. Based in Canton, Mass., Dunkin’ Donuts is part of the Dunkin’ Brands Group, Inc. (Nasdaq: DNKN) family of companies. For more information, visit www.DunkinDonuts.com.

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Mobile ordering for Dunkin’ Donuts DD Perks® Rewards Program members now available at Dunkin’ Donuts restaurants

Mobile ordering for Dunkin’ Donuts DD Perks® Rewards Program members now available at Dunkin’ Donuts restaurants

Starbucks to bring its mobile ordering feature, Mobile Order & Pay in Canada

  • Starbucks Mobile Order & Pay in Canada begins with 300 stores in Greater Toronto Area
  • New feature on the Starbucks® app for iPhone® will let customers place an order in advance and pick it up at their nearest participating location

TORONTO, 2015-10-8 — /EPR Retail News/ — Starbucks Canada today announced that it will bring the company’s innovative mobile ordering feature, Mobile Order & Pay, to approximately 300 company-owned stores in the Greater Toronto Area on October 13, 2015.

Following successful launches in company-owned stores across the U.S., mobile ordering is emerging as the fastest and easiest way for Starbucks customers to order ahead, pay and then pick up their purchases – providing on-the-go customers a simple and quick alternative to get some of their favorite food or beverage items. Seamlessly integrated into Starbucks world-class mobile app and My Starbucks Rewards® loyalty program, the feature will be available for customers using the Starbucks® app for iPhone® (in the Greater Toronto Area including Markham, Scarborough, Richmond Hill, Unionville, Vaughan, Etobicoke, Aurora and Thornhill). Starbucks plans to expand Mobile Order & Pay to other select Canadian cities in 2016.

“Toronto is the largest city in Canada and also home to some of Starbucks busiest North American stores,” said Jessica Mills, director brand and digital, Starbucks Canada. “We know that sometimes, customers have to choose between going to Starbucks and making their next meeting or appointment. The simple, convenience of Mobile Order & Pay means customers can bypass the line. It represents a significant opportunity for us to enhance the customer experience and significantly save customers some time.”

Starbucks was the first national retailer to offer its own mobile payment technology combined with a deep loyalty program. Today, mobile payments represent 18% of all in-store transactions in Canadian Starbucks stores and more than 1 million Canadians are active My Starbucks Rewards® members. With the Mobile Order & Pay feature, customers have the same Starbucks Experience they would have in store, including the ability to customize orders through the app with the convenience and speed of placing and paying for an order in advance. Estimated pick up times are shown in-app before a customer confirms their order.

To use Mobile Order & Pay from the Starbucks® app for iPhone®

1. Click on the “Order” option at the top right of the screen

2. Select the food and beverage items to order: Beverages are customizable, including the option to modify size, number of espresso shots, dairy selections and more

3. Select the participating store for pick up: Approximate wait times will be viewable on the customer’s phone prior to selecting store location. Directions will also be available, if needed

4. Confirm by clicking, “order:” At the time of order, payment is made from the customer’s registered Starbucks Card

5. Proceed to the participating Starbucks® store to pick up food and beverages: Orders are sent to the selected store where Starbucks partners (baristas) will begin preparing the items

For more information, please visit www.starbucks.ca.  To download the Starbucks® app for iPhone®, visit the App Store here.

About Starbucks
Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at www.starbucks.ca and the Starbucks Newsroom at news.starbucks.com

For more information on this news release, contact us.

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Starbucks to bring its mobile ordering feature, Mobile Order & Pay in Canada

Starbucks to bring its mobile ordering feature, Mobile Order & Pay in Canada