Zara unveils its first pop-up store designed for ordering and collecting of online order

Zara unveils its first pop-up store designed for ordering and collecting of online order

 

  • Temporary store at Westfield Stratford introduces innovative technology  while groundbreaking flagship store is refurbished and extended

Arteixo, Spain, 2018-Jan-29 — /EPR Retail News/ — Tomorrow Zara unveils its first store anywhere in the world designed primarily for ordering and collecting of online orders. The store will be open until May at London’s Westfield  Stratford  shopping centre, while the chain’s flagship store in the centre is refurbished and extended.

The flagship store is being doubled in size to 4,500 square metres. When it reopens in May, it will feature a radical new store concept with technology at its heart designed to transform the customer shopping experience.

The chairman and CEO of Inditex, Pablo Isla, stressed the relevance of both concepts, saying that they mark “another milestone in our strategy of integrating our stores with the online world, which defines our identity as a business”.

The pop-up store spans nearly 200 square metres and offers a select choice of women’s and men’s clothing for online purchase directly in-store, along with the rest of the brand’s extensive fashion range.

Store staff will be on hand with mobile devices to assist customers, who will be given the choice of receiving their orders within the same day, if placed before 2pm, or the next day, if placed in the afternoon. Payments are also made easier thanks to an innovative card terminal system operated via Bluetooth. The store will also facilitate returns and exchanges.

Among other innovations, this pop-up store boasts a product recommendation system based on information screens embedded into mirrors. Once customers scan an item using radio frequency identification (RFID) technology, the system can bring up, in the right size, multiple choices for coordinating and combining the item they are trying on with other garments and accessories.

Next week work will begin on expanding and refurbishing the existing Zara store in Westfield Stratford, which is due to re-open in May. The new store will stretch to 4,500 square metres and will be the first Zara store in the world to offer four sections: in addition to the traditional women’s, men’s and kids’ lines, Zara is adding a dedicated area for the collection of online orders, in keeping with the company’s online integration strategy.

This new concept attempts to further enhance the in-store shopping experience by adding new customer services. The store, which will feature a new interior design, will stand out for its two-storey façade without windows in the first floor, providing a transparent view of the store’s architectural features and collections. The glass façade on the second floor will be equipped with a number of sensors which will project images from the current collections onto the glass when shoppers approach it. It is also worth highlighting the back-lit ceiling designed to provide continuous and comfortable light.

The new store will feature an automated online order collection point serviced by two small warehouses which will enable shoppers to pick up purchases made on www.zara.com whenever it suits them. This system is designed around an optical barcode reader which scans the QR code or accepts the PIN codes received by customers when they place orders online. In just a few seconds, it delivers the order to a mailbox from which the customer can collect it. Behind the scenes, a dynamic robot moves through a small warehouse with the capacity to handle 2,400 packages simultaneously.

All this new technology is oriented towards creating a unique shopping experience in which the latest developments make  fashion trends stand out even more. Store customers will be able to pay using their mobile phones, via either the Zara app or the Inditex Group app, InWallet, and there will also be a self-checkout area to complement the regular cashier desks, which will speed up the payment process. This system will automatically identify the garments being purchased so that customers only have to confirm their items on a screen before using their card or mobiles to pay for them. Then they can choose to print out their receipts or store them automatically in their mobile handsets.

In keeping with Inditex’s eco-efficient store programme the Zara store in Stratford will also be equipped with smart systems for reducing emissions and saving energy.

Source: Inditex

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Inditex Group’s net sales rose by 10% to €17.96 billion in Q3 2017

  • The Group continues to develop its integrated offline-online platform, rolling out same-day delivery in six cities and next-day delivery in six markets, including Spain, France, the UK and China.
  • Inditex is deploying automated in-store pick-up points for online orders.
  • Store count reached 7,504 with a footprint in 94 markets, having opened its first stores in Belarus in the third quarter.
  • The Group’s retail brands opened new stores in 52 different markets during the reporting period, including in the US, Vietnam, China and Turkey.
  • The Group’s online presence reached 45 markets, following the launch of www.zara. com in India. Bershka’s online platform also went live in the US.
  • Net profit for the first nine months of the fiscal year registered growth of 6% to €2.3 bn.
  • The Group renewed its community investment agreements for emergency relief with Médecins Sans Frontières (MSF).
  • The third quarter was marked by the tenth anniversary of the Framework Agreement between Inditex and IndustriALL Global Union; a meeting took place with the International Labour Organization (ILO) to monitor the joint projects underway.
  • Store and online sales increased by 13% in local currencies between 1 November and 11 December 2017.

Key information

Arteixo, Spain, 2017-Dec-14 — /EPR Retail News/ — The Inditex Group’s net sales rose by 10% in the first nine months of fiscal 2017 – from 1 February to 31 October –, on top of the growth of 11% recorded in the same period of 2016, to €17.96 billion. Net profit was €2.3 billion, with year-on-year growth of 6%.

The Group’s achieved a strong operating performance in the period. It made further progress on the global roll-out of its fully integrated store and online model, whilst also continuing to bolster its strategy of opening and refurbishing flagship stores on the world’s busiest shopping streets and optimising its sales floor area.

Commenting on the online-offline model, the company’s Chairman and CEO, Pablo Isla, highlighted the “increasingly integrated management of the platform, which is translating into value-added customer services”. Isla highlighted services such as same-day delivery, -already on offer in Madrid, London, Paris, Istanbul, Taipei and Shanghai-, next-day delivery, -available in Spain, France, the UK, Poland, China and South Korea- and the rollout of automated in-store pick-up points for orders placed online. Also, remarked the simultaneous offline and online transition between collections, both between seasons and every fortnight when the various collections are refreshed.

International expansion

In the current reporting period, the Group continued to expand its integrated online-offline sales platform and its sales floor area increased across all geographies. During the first 9 months, Inditex opened 212 stores in 52 markets, increasing its global footprint to 94 markets, with the inauguration of a 4,000 square metre flagship Zara store, as well as Massimo Dutti, Pull&Bear, Bershka, Stradivarius, Zara Home and Oysho stores, in Minsk (Belarus) last August.

Inditex opened 74 stores in Europe, 48 in the Americas and 90 in Asia and the rest of the world, with all of the Group’s retail formats adding to their store counts.

As for the online platform, Inditex’s reach currently extends to 45 markets in the wake of the inauguration of Zara’s online operations in India in October. During the 9M17, Zara also launched online sales in Malaysia, Singapore, Thailand and Vietnam.

The period was also marked by the inauguration and expansion of multiple Zara flagship stores worldwide, including: the iconic 6,000 square-metre establishment at Castellana 79 in Madrid (Spain); Zara’s first street store in Bombay, which occupies 4,800 square metres in the emblematic Ismail Building; the new 2,200 square-metre Zara Cloud Nine store in Shanghai (China); and a 4,500 square-metre space in Hanoi (Vietnam). The last two flagship stores opened to the public in November.

Additionally, Zara also opened new stores in in the US, in California, New Jersey, Michigan and, most recently in Florida. In Canada, Zara recently opened stores in Toronto, Calgary and Halifax. Finally, Zara opened numerous high-profile stores in the Chinese cities of Harbin, Shenzen, Hangzhou, Chongquing, Yiwu and Shanghai.

Turning to store expansion and refurbishment, Zara reopened stores in the Marineda shopping centre in A Coruña (Spain) -equipped with one of the Group’s in-store pick-up points for online orders-; its flagship store in Seoul (Korea); Westfield Century City shopping centre in Los Angeles (US); Forum des Halles in Paris (France); Smáralind shopping centre in Reykjavik (Iceland); Avenida de Santa Fe in Buenos Aires (Argentina); in the Wanda and Sky Mall shopping centres in Shanghai (China) and on Corso Garibaldi in Regio Calabria (Italy).

These came on the heels of other flagship reopenings earlier in the year such as the refurbished 4,000 square-metre Zara Opera store in Paris (France) and the 2,500 squaremetre Zara Nagoya store in Japan.

Bershka, meanwhile, reopened its flagship store in the Tokyo’s Shibuya district on 15 September. The refurbished store has been updated to portray the brand’s newest image, embodied by the Stage concept, across 1,000 square metres over four floors which house the Bershka, Bsk and Man collections.

Bershka also opened high-profile stores in Bielefeld (Germany), Harbin (China), Bogota (Colombia) and the Mall of Egypt in Cairo (Egypt), a shopping centre in which Massimo Dutti, Oysho, Pull&Bear, Stradivarius and Zara Home also recently opened new stores.

Bershka also increased its online reach, launching its e-commerce platform in South Korea, Japan and the US. The US launch was accompanied by a pop-up store in the heart of New York’s SoHo district which is going to remain open until the end of December, showing the brand’s autumn-winter collections.

Massimo Dutti, Pull&Bear and Stradivarius opened their first stores in Vietnam, in Ho-Chi Minh City, while Zara Home inaugurated its maiden stores in Armenia and the Czech Republic, a market in which Oysho, also extended its footprint to Honduras during the quarter.

During the period, Massimo Dutti opened high-profile stores, in Baku (Azerbaijan); Hangzhou (China); Goyang (South Korea); Cracow and Wroclaw in Poland; and in the Torre Manacar shopping centre in Mexico D.F.

In addition, it reopened its stores in Ermou in Athens (Greece) and in the Sturegalleriaen in Stockholm (Sweden), following significant expansions. In addition, inaugurated a 1,500 square-metre flagship store in Valencia (Spain) and another one in Zurich (Switzerland) on 1 December. Massimo Dutti also updated its image at its store on Massira Al Khadra in Casablanca. The new image is true to the brand’s hallmark values: elegance, quality, sobriety and sustainability.

Pull&Bear, opened major stores in Moscow (Russia); Graz (Austria); the Loom shopping centre in Bielefeld (Germany); the Yiwu City Life Square shopping centre in Yiwu (China); Bogota (Colombia), Puebla (Mexico); Yogyakarta (Indonesia); Ra’anana (Israel); Lule (Portugal); Kiev (Ukraine); and two new stores in Istanbul and another in Bursa (Turkey). Pull&Bear also reopened and expanded existing stores including Porto Pi, Palma de Mallorca (Spain); on Île de France (France) and on Via Independenza in Bologna (Italy).

In addition to expanding its online platform to South Korea, Oysho opened a significant number of new stores in the quarter, including in the Wharf IFS shopping centre in Chongqing (China); the La Felicidad shopping centre in Bogota (Colombia); in the cities of Patras (Greece); Goyang (South Korea), Genoa (Italy), Moscow (Russia) and Turkey, where it opened three new stores between Istanbul and Bursa. It also expanded its Spanish flagship stores on Barcelona’s Paseo de Gracia and on Logroño’s calle San Antón.

Zara Home, welcomed its customers to new stores in Riad (Saudi Arabia); Las Condes in Santiago de Chile (Chile); and the Chinese cities of Hangzhou and Shenzhen. Other new establishments included those added in Goyang (South Korea); Cairo (Egypt); and Diezerstraat in Zwolle (Netherlands).

The home fashion chain also opened two stores in Poland, three in Turkey and new establishments in Punta Cana (Dominican Republic), Moscow (Russia) and Madrid (Spain). Zara Home refurbished and expanded its flagship stores on Grosse Bleichen in Hamburg (Germany) and in the W Shopping centre in Brussels (Belgium).

Stradivarius, meanwhile, opened high-profile stores in Poland – specifically in the Arkady Wroclawskie shopping centre in Wroclaw -, Motril (Spain), Palermo (Italy), Tangier (Morocco), Beirut (Lebanon), Puerto Vallarta (Mexico), Serris and Villeneuve la Garenne (France), the Binjiang Paradise Walk shopping centre in Hangzhou (China) and in the Hilltown shopping centre in Istanbul (Turkey).

Stradivarius reopened its flagship store in the emblematic Plaza de Lugo in La Coruña (Spain). This store, which spans over 600 square metres, reflects the brand’s renewed style and introduces genuine ash timber for the first time to complement the industrial characteristic of Stradivarius’s Cube stores.

During the quarter, Stradivarius also extended its store in Casa Fortuny in Villafranca del Penedés (Spain) and its premises in the Luz del Tajo and El Rosal shopping centres in Toledo and Ponferrada (Spain), respectively.

It is also worth highlighting the refurbishment work undertaken at the chain’s stores on Avenida de Viya in Cadiz (Spain) and in the Arcadia shopping centre in Warszawa (Poland).

Uterqüe continued to expand and renew its store network during the quarter, opening major stores in Moscow (Russia), Wroclaw (Poland) and Riad (Saudi Arabia). Uterqüe also entered new markets this year, including Romania for the first time. In parallel, the brand continued to execute on its plan to roll out its new store image to flagship stores such as the one located on calle Rodríguez Árias in Bilbao (Spain).

Commercial initiatives

The third quarter was once again marked by a plethora of commercial initiatives by all the chains. Zara collaborated with the prestigious photographer Steven Meisel on the images for Zara’s autumn/winter 17/18 women’s collection, inspired by all things British with a touch of the 90s, complete with classic pieces re-imagined for a feminine and sophisticated look. Zara also expanded the scope of its Join Life collections, launching men’s and baby ranges.

Massimo Dutti participated in the TMall platform’s Super Brand Day, creating a lookbook featuring the celebrity, Bosco Wong, and organising a catwalk fashion show.

Pull&Bear celebrated Marc Márquez’s victory in the MotoGP world championships by launching the second Marc Márquez X Pull&Bear collection, for which design the six-time world champion gets actively involved. This brand also launched its first complete line of women’s beauty products (eyeliners, eyeshadows, lip balms, face masks, nail polish, etc.) under the Hey Beauty! trademark.

Oysho went ahead with its Yoga Tour, organising events in Madrid and Istanbul in October. More than 3,000 people participated in the yoga master class given on Madrid’s Paseo del Prado.

The brand also launched its first ski collection, with premium finishes and performance fabrics. The ski jackets, made using a special waterproof, breathable fabric with added features hidden in the hood, are the star feature. The use of Thermolite® technology makes the more lightweight pieces warmer to wear.

Bershka launched its Misunderstood collection in collaboration with Italian singer Fedez, with 41 platinum and 20 gold releases under his belt. The collection, which went on sale on 6 October, and was available online and in select stores, drew from the retro 90s look and featured highly colourful garments inspired by the worlds of sports and tattoos. This partnership translated into a collection which represented the rap scene, as well as the brand’s youthful spirit.

Zarahome.com celebrated its tenth anniversary on 29 October and launched a their new image on Instagram. Uterqüe participated once again in the Gallery Weekend initiative which took place in Madrid from 14 – 16 September and in Barcelona during the weekend of 29 September – 1 October. The goal is to introduce the general public to contemporary art and promote the Madrid and Barcelona art scenes on the international stage. Uterqüe also extended its collaboration with the world of art by hosting exhibitions in its flagship store on Paseo de Gracia in Barcelona (Spain).

Sustainability

In line with its strategic goal to achieve a circular economy model, the Group continued to roll out its used-clothing collection programme in collaboration with various international NGOs. This programme is already fully operational in 562 stores in eight countries (Spain, Portugal, the UK, Ireland, Netherlands, Denmark, China and Sweden). Planning is in progress for implementation of the scheme in another 22 markets, with pilot tests underway in some of these, including Austria (four stores) and Canada (13 stores).

The Salta project

The Salta project, which is celebrating its tenth anniversary this year, was set up in France in 2008 – under the name of Jeunes [Youths] – with the aim of training and providing in-store work experience to people at risk of social exclusion due to serious difficulties in accessing the job market.

The chairman and CEO of Inditex, Pablo Isla, met with some of the ‘graduates’ of the programme to mark the occasion. The event was attended by members of the last group of participants and representatives from the prior 20 groups. To date the programme has helped 780 people to access work across the Group’s stores, factories and logistics centres; 67% of these youths are still working at the company and 7% have already been promoted internally.

Today the project is up and running in 12 cities under the name of Salta [Leap]: Barcelona, Madrid, Paris, Milan, Athens, Hamburg, Warsaw, London, Lisbon, Mexico City, São Paolo and New York.

Some 1,259 company employees have participated in the project as teachers, tutors or mentors. The endeavour has also boasted the participation of celebrities such as the French football side’s coach Raymond Domenech, the former cyclist Bernard Hinault, the mountain climber Edurne Pasaban, the painter Lita Cabellut and the dancer Nadia Adame, who shared their own experiences on how to overcame tough challenges. More than 40 charities have collaborated with the initiative, helping with the selection process, as well as training and subsequent monitoring of the participants once on the job.

‘for&from’ programme

Elsewhere, the Group has also continued to foster its ‘for&from’ programme this year, having opened a new ‘for&from’ Oysho store in Llagostera (Spain), which is being managed by the NGO, Moltacte. The new store is staffed with five people with different kinds of disabilities. With this newest establishment, there are now 13 stores within Inditex’s ‘for&from’ programme, which employs 151 people with different forms of disability.

Inditex, IndustriALL and the ILO

Inditex also celebrated another important tenth anniversary during the quarter: its Global Framework Agreement with IndustriALL Global Union, which represents over 50 million workers in 140 countries. During an event that took place at the Madrid head offices of the Economic and Social Council, the chairman and CEO of Inditex, Pablo Isla, and the general secretary of IndustriALL, Valter Sanches, reviewed the key progress made under this pioneering agreement, aimed to protect and promote labour conditions throughout the entire supply chain.

During his presentation, Pablo Isla stressed that the work performed together during the past decade “ratifies the Global Framework Agreement as one of the best tools for continuing to ensure and encourage best labour practices among the companies that supply the garment industry”. He noted that universal entitlement to the freedom of association and right to collective bargaining were the cornerstones of this effort.

Pablo Isla also met with the Director-General of the International Labour Organization (ILO), Guy Ryder, in October to review and reinforce the various projects for which the two entities are collaborating with the overriding aim of enhancing labour conditions at all levels of the garment sector value chain.

During the meeting, Pablo Isla emphasised “Inditex’s firm commitment to the ILO conventions, on which our Code of Conduct for Manufacturers and Suppliers is based, and to the United Nations Sustainable Development Goals, especially those related to decent work”. He went on to highlight the projects on which Inditex is already underway, in countries such as China, Turkey, Cambodia, Brazil and Indonesia.

Humanitarian aid

In November, Inditex renewed its agreements with Médecins Sans Frontières (MSF for its acronym in French), one of the key entities through which Inditex channels its concerted investment in humanitarian assistance.

Inditex has renewed its commitment to the medical and humanitarian relief work carried out by MSF with Syrian refugees in the Turkish province of Kilis and to the Emergency Desk operated from MSF’s headquarters in Spain. Thanks to this annual agreement, which consisted of a total contribution of €2.3 million, Inditex’s support will extend to the Al Salamah Hospital in the Azzaz district of the Syrian province of Aleppo. The collaboration also covers care for Rohingya refugees in Bangladesh and a programme for combating severe malnutrition in children in India.

The agreement was signed by Pablo Isla and the managing director of MSF Spain, Joan Tubau, at Inditex’s headquarters in Arteixo (La Coruña), at a ceremony also attended by the president of the medical-humanitarian organisation in Spain, David Noguera.

Fourth-quarter 2017 trading update

Online and offline store sales increased by 13% in local currency terms between 1 November and 11 December 2017.

SOURCE: Inditex

Communication and Corporate Affairs Division
Edificio Inditex
Avda. de la Diputación s/n
15143 – Arteixo
A Coruña – SPAIN

Tlf: +34 981 185 400
Fax: +34 981 185 544
comunicacion@inditex.com

Inditex marks the tenth anniversary of Jeunes programme

Inditex marks the tenth anniversary of Jeunes programme

 

  • The chairman and CEO of Inditex, Pablo Isla, met today with representatives of the various editions of the French programme in Paris, the city where this initiative took off 10 years ago, and told them that “we feel particularly proud of the example you give and the value we are generating together for the community and society”
  • The initiative is called ‘Jeunes’ in France and ‘Salta’ in the other 10 countries in which it operates in collaboration with 40 charities and NGOs and aims at training and providing work to groups of people who otherwise would have great difficulty entering the workplace

Arteixo, Spain, 2017-Dec-04 — /EPR Retail News/ — The chairman and CEO of Inditex, Pablo Isla, met in Paris with ‘graduates’ of the various editions of the Jeunes programme to mark the endeavour’s tenth anniversary. The initiative was set up in France a decade ago with the aim of training and providing in-store work experience to people at risk of social exclusion due to serious difficulties in accessing the job market.

Pablo Isla told the representatives that “all of us here at the Inditex Group feel particularly proud of the example you give”. He recalled the scope for internal promotion within the Group, adding “we are very pleased with the innovative nature of this programme and the value we are generating together for the community and society”.

The event was attended by all of the members of the last group of participants and representatives from the prior 20 groups who came together celebrate the tenth anniversary of this programme which to date has given work to 780 beneficiaries across the Group’s stores, factories and logistics centres; 67% of these youths are still working at the company and 7% have already been promoted.

The project was created in Paris in 2008 under the name Jeunes (Youths) and has since been rolled out in 11 other cities under the name of Salta (Leap): Barcelona, Madrid, Paris, Milan, Athens, Hamburg, Warsaw, London, Lisbon, Mexico City, São Paulo and New York.

1,259 company employees have participated in the project over the last decade as volunteers, teachers, tutors or mentors. The endeavour has also boasted the participation of celebrities such as the French football side’s coach Raymond Domenech, the former cyclist Bernard Hinault, the mountain climber Edurne Pasaban, the painter Lita Cabellut and the dancer Nadia Adame, all of whom shared their tough experiences and how they overcame them with the participants. More than 40 charities and NGOs also collaborate with the initiative, helping with the selection process, as well as with the training and subsequent monitoring of the participants once on the job.

Contribution to community well-being

Salta is one of several initiatives which Inditex pursues under the umbrella of its community investment strategy, which is articulated mainly around education, community well-being and humanitarian aid programmes. These economic regeneration, humanitarian and educational projects benefitted 1.1 million people last year, underpinned by €40 million of investment.

Inditex collaborates with 367 non-profit entities to tackle different shared projects that the latter spearhead on the ground. The idea is to work together to further society’s development. In the past year, the Group assisted with 519 projects.

Contact:

Tlf: +34 981 185 400
Fax: +34 981 185 544
comunicacion@inditex.com

Source: Inditex

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Inditex continues its support to Médecins Sans Frontières’ medical and humanitarian relief works with €2.3 million contribution

Inditex continues its support to Médecins Sans Frontières’ medical and humanitarian relief works with €2.3 million contribution

 

Arteixo, Spain, 2017-Nov-28 — /EPR Retail News/ —

  • Inditex has renewed its support for Médecins Sans Frontières’ (MSF) work with Syrian refugees in the Turkish province of Kilis, on Syrian border, for the fifth consecutive year
  • Inditex’s support also extends to the Al Salamah Hospital in Aleppo, northern Syria.
  • The contribution to the two projects in this region totals €900,000
  • In addition, Inditex is funding medical care and a project to supply clean drinking water to refugees from the Rohingya community in Bangladesh, reaching around 120,000 refugees. Funds have also been earmarked to support the fight against acute malnutrition in children in Jharkhand, north-east India
  • Inditex is also reiterating its long-standing support for MSF’s Emergency Desk, financing its logistics and personnel in full through a €1 million contribution
  • Since 2008, Inditex has set aside over €21.5 million in support for MSF under the scope of their Framework Collaboration Agreement, which has directly benefitted more than 2.2 million people
  • Inditex is also reiterating its long-standing support for MSF’s Emergency Desk, financing its logistics and personnel in full through a €1 million contribution
  • Since 2008, Inditex has set aside over €21.5 million in support for MSF under the scope of their Framework Collaboration Agreement, which has directly benefitted more than 2.2 million people

Inditex has renewed its commitment to the medical and humanitarian relief work carried out by Médecins Sans Frontières (MSF) with Syrian refugees in the Turkish province of Kilis. It has also reiterated its long-standing support for the Emergency Desk operated from MSF’s headquarters in Spain.

Thanks to this agreement, and a total contribution of €2.3 million, Inditex’s support will also extend to the Al Salamah Hospital in the Azzaz district of the Syrian province of Aleppo. In addition, the agreement covers care for Rohingya refugees in Bangladesh and a programme for combatting acute malnutrition in children in India.

The agreement was signed by the chairman and CEO of Inditex, Pablo Isla, and the managing director of MSF Spain, Joan Tubau, at Inditex’s headquarters in Arteixo (La Coruña), at a ceremony also attended by the president of the medical-humanitarian organisation in Spain, David Noguera.

Projects in Turkey and Syria

Since it was set up in 2013, the Syrian refugee project in Kilis, Turkey, has become one of the leading initiatives in providing care to over 130,000 people who fled the war in their home country and are currently living in this province. In 2017, the MSF teams on the ground centred their efforts on providing mental health and psychosocial support to the refugee population affected by the scarcity of resources in the region.

Inditex has provided financial support to this project from the outset, along with aid for other initiatives designed to ease the consequences of the war in Syria. Under the new annual agreement, the Kilis refugee care programme will be given €500,000.

In addition, Inditex will provide €400,000 of financing to the Al Salamah Hospital in the Azzaz district in the province of Aleppo in northern Syria. The goal is to provide primary and secondary medical care – in the form of both emergency and regular outpatient care – to those suffering from chronic and severe illness among the 400,000 people living in the district.

MSF’s Al Salamah project has lent support to three hospitals and five health centres in Aleppo since 2012. For the last five years, the organisation’s efforts have focused on ensuring medical and surgical care; primary, paediatric and reproductive care; emergency relief; and assistance with food scarcity.

Support for the Emergency Desk

With the new annual agreement, Inditex has also renewed its financial support for the medical-humanitarian organisation’s Emergency Desk, earmarking €1 million this year. Part of this sum will be set aside to finance two of the Desk’s regional missions, specifically those in the Democratic Republic of Congo and the Central African Republic.

MSF’s Emergency Desk is responsible for monitoring and managing the emergency interventions carried out and overseen by the mission’s emergency response teams on the ground. This readiness capability has a team of experts both in the head office in Spain, largely funded by Inditex, and in different countries around the world, and specialises in humanitarian crises.

Support for this unit is therefore vital to enable emergency intervention by MSF around the world, so that it can carry out an essential component of its mission: saving lives.

Care for Rohingya refugees

The exodus of the Rohingya from Myanmar has emerged as a new challenge for the international community. Over 582,000 people have fled to Bangladesh since violence in the region intensified last August.

Given the current scale of this humanitarian crisis, Inditex’s €300,000 contribution will help fund two key activities that MSF has been working on to help the Rohingya refugees in Bangladesh: the provision of medical care to adults, children and pregnant women; and access to drinking water and sanitation in Jamtoli, Hakimpara, Unchiparang and Putibunia. According to MSF’s calculations, the assistance provided to these refugee camps could reach around 120,000 people.

Combatting severe malnutrition in children in India

Over the last ten years, MSF has looked after over 17,000 children in India, in line with the international guidelines for community-based management of acute malnutrition (CMAM). MSF has recently set up a project to combat malnutrition in the West Singhbhum district of the state of Jharkhand.

The programme will run for three years – until the end of 2019 – and is intended for children aged six months to five years. The ultimate goal is to bring down the mortality rate and according to MSF’s calculations, this initiative will directly benefit 411 patients.

The project will also encompass the provision of training for local nurses and education about healthy habits to members of the local community. Inditex is providing a total of €100,000 to fund this initiative.

Inditex’s aid strategy for refugees and forced migrants

One of the cornerstones of Inditex’s community investment strategy is the provision of care to refugees and migrants forced to start a new life away from home.

To tackle this situation from a range of perspectives, in addition to its collaboration with MSF, Inditex is working on a series of initiatives with other non-profit entities, particularly in four different areas:

  • Clothing donations: throughout 2017, Inditex has donated more than half a million garments to these causes through entities such as the Red Cross, Caritas, ACCEM, CEAR and World Vision.
  • The On the Colombian Borders Programme, with Entreculturas and the Jesuit Refugee Service (JRS): this initiative is aimed at providing opportunities and support for the people displaced by the armed conflict in Colombia in countries such as Ecuador, Colombia and Venezuela.
  • The EPGO Programme: the goal of this programme is to assist people in need of international protection. These include forced migrants in countries such as Mexico, and refugees who have had to abandon their home countries, including South Africa and Lebanon.
  • The Chair for Refugees and Forced Migrants with Comillas Pontifical University: the aim is to foster academic research into migration issues as well as a collaboration between the university and non-profit organisations.

Médecins Sans Frontières (MSF) and Inditex

MSF is an international medical humanitarian organisation with a presence in over 70 countries and roughly 500 live projects underway. Its overriding mission is to assist populations in distress, victims of natural or man-made disasters and victims of armed conflict all around the world.

These annual collaboration agreements are part of the Framework Agreement signed by the two entities in 2008. This Framework Agreement has materialised in contributions of €21.5 million by Inditex to the work carried out by MSF in 35 countries, directly benefitting more than 2.2 million people.

Inditex’s partnership with MSF is part of the Group’s broader social investing strategy which encompasses a series of community initiatives carried out with a number of non-profit entities with expertise in the various projects’ respective spheres of geographic influence. Specifically, in 2016, Inditex invested €40 million in social initiatives, directly benefitting over 1.1 million people.

Detailed information about each project can be found here.

Contact:

Tlf: +34 981 185 400
Fax: +34 981 185 544
comunicacion@inditex.com

Source: Inditex

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Inditex and IndustriALL Global Union celebrate the tenth anniversary of their Global Framework Agreement

  • Pablo Isla and Valter Sanches went over the key milestones and future challenges of this pioneering initiative in the global garment industry marking their joint effort to enhance working conditions in the garment industry
  • The Chairman and CEO of Inditex, Pablo Isla, underscored the fact that looking forward, the Global Framework Agreement will continue to be “one of the most effective tools for enforcing and encouraging labour rights in the garment industry’s global supply, underpinned by freedom of association and collective bargaining”.
  • Valter Sanches, the general secretary of IndustriALL Global Union which represents 50 million workers in 140 countries, said “the Global Framework Agreement promotes stability in a time of uncertainty. Protecting some 1.5 million garment workers in the Inditex supply chain, it empowers our unions to defend fundamental rights of workers to organize and bargain collectively for better wages and working conditions”.

 

Arteixo, SPAIN, 2017-Oct-05 — /EPR Retail News/ — Today (04 OCTOBER 2017), in a joint event, Inditex and IndustriALL Global Union celebrated the tenth anniversary of the Global Framework Agreement, designed to protect and promote labour conditions throughout Inditex’s supply chain. During an event to mark the anniversary at the Madrid head office of the Economic and Social Council, the Chairman and CEO of Inditex, Pablo Isla, and the general secretary of IndustriALL, Valter Sánches, used the occasion to review the key progress made under the joint initiative.

During his presentation, Inditex’s Chairman and CEO stressed that the progress  delivered during the past decade bodes for a “future for the Global Framework Agreement as one of the best tools for continuing to enforce and encourage decent labour conditions in the garment sector’s supply chain around the world”. He also highlighted universal freedom of association and the right to collective bargaining as key foundations of this policy.

Both acknowledged the advances promoted to set more ambitious objectives to promote decent work, as set out in the United Nations Sustainable Development Goals (SDG), which Inditex is a signatory to.

Pablo Isla acknowledged the work of the three general secretaries who have led IndustriALL since the agreement was signed, as well as praising the representatives of Spain’s leading unions, CCOO and UGT, who have helped develop the agreement throughout this time. “Without their commitment to the workers they represent, their knowledge of the garment industry and their proactive and critical spirit, the Global Framework Agreement would not have yielded the results we are applauding here today”, said Isla.

Valter Sánches commended Inditex for taking a lead in promoting worker and trade union rights: “Inditex recognizes its role as one of the world’s biggest retailers and was the first apparel brand to see the value of good industrial relations, not just in their own factories but throughout their entire supply chain. The Global Framework Agreement makes factory suppliers accountable, enabling labour conflicts to be resolved successfully and greater participation of trade unions in production countries.”

TRACEABILITY AND TRANSPARENCY

The collaboration between Inditex and IndustriALL dates back to 2002. However, it wasn’t until 2007, when the Global Framework Agreement was signed, that both parties began to roll out initiatives designed to empower workers and protect their labour rights throughout the Group’s entire supply chain – for instancethe sharing of Inditex’s full supplier list.

The 1,800 suppliers and 7,000 factories in the Inditex supply chain not only apply its Code of Conduct for Manufacturers and Suppliers to all their production but alsoparticipate in the joint initiatives carried out under the scope of the Global Framework Agreement, despite not supplying exclusively to Inditex. It is calculated that close to 1.5 million workers have seen their labour conditions protected and strengthened as a result.

The Framework Agreement achieved a new milestone in 2012 with the appointment of a General Coordinator and the signature of a Protocol committing to local union access to the supply chain, enhancing supply chain transparency and empowering local workers to pursue their own collective bargaining. This initiative was reinforced further in 2014 when the Global Framework Agreement was renewed.

The expansion of the Global Framework Agreement in 2016 marked another step forward in this joint effort by bringing local union experts into the 12 clusters of suppliers into which Inditex has organized the majority of its suppliers around the world. This protocol has created forums for effective collaboration and exchange in the quest to protect workers’ rights and ensure ongoing momentum in the clusters.

Over the last 10 years, the Framework Agreement has facilitated and strengthened a shared approach to the situation in each sourcing market by promoting the right to union access in the workplace. Pilot programmes have been carried out in over 80 factories in 12 countries tackling a wide variety of aspects, including the right to organize, decent working conditions and a healthy workplace as well as addressing women’s empowerment issues. These pilot programmes have yielded results which can be applied across the entire supply chain.

Contact:

Tel: +34 981 185 400
Fax: +34 981 185 544
comunicacion@inditex.com

Source: Inditex

Inditex Group: revenue rose by 11.5% in the first half of 2017 to €11.7 billion

Inditex Group: revenue rose by 11.5% in the first half of 2017 to €11.7 billion

 

  • During the past 12 months, Inditex has generated more than 11,000 new jobs, 2,933 of which are in Spain
  • First-half revenue amounted to €11.7 billion
  • Like-for-like sales growth was 6% in the first half, and were positive across all geographies
  • The Group reported net profit of €1.37 billion, up 9% year-on-year
  • Chairman and CEO, Pablo Isla, emphasised the “strength and sustainability of our integrated offline-online store model, which continues to deliver growth, while creating value for society and the environment in which we operate, including job creation across our markets and in Spain where we are headquartered”
  • Inditex opened new stores in 35 markets during the first six months of the year, reaching a total store count of 7,405
  • The Group is currently present in 94 markets, 46 of which also have an online presence, having introduced seven of its retail concepts in Belarus and with www.zara.com scheduled to launch in India on 4 October
  • In-store and online sales increased by 12% in constant-currency terms between 1 August and 17 September 2017

Arteixo, Spain, 2017-Sep-20 — /EPR Retail News/ — Inditex Group revenue rose by 11.5% in the first half of 2017 (1 February – 31 July) to €11.7 billion, underpinned by growth across all markets and brands. First-half net profit amounted to €1.37 billion, seeing year-on-year growth of 9%. Like-for-like sales growth was 6%.

The Group also continued to generate jobs at a healthy pace, having created 11,043 new positions in the last 12 months. Of these, 2,933 jobs are located in Spain, resulting from growing teams at our headquarters.

On this point, Inditex´s Chairman and CEO, Pablo Isla, sought to underline the “strength and sustainability of the company´s integrated offline-online store model, which year after year continues to demonstrate its ability to deliver growth, while emphasising the creation of value for society and the environment, as evidenced by the notable creation of jobs, particularly in Spain, thanks to the headquarters effect”.

The Group´s strong performance, both financial, environmental and social, was recently endorsed by Dow Jones Sustainability Index (DJSI). The latest edition of the report awarded Inditex a score more than twice the industry average and commended its supply chain management, its strategy for emerging markets, its “strong corporate environmental policy and the company´s eco-efficiency goals for 2020”, as well as its “proactive” efforts to address human rights issues, an area in which Inditex is said to have implemented “bestin- class” policies, with an “approach to public disclosures on these topics that continues to exceed the industry standard”. The DJSI is the gold standard for corporate sustainability with only the top 10% of leading performers assessed against its criteria.

Key figures (first half of 2017)

(€ BILLION) 1H 2017 1H 2016 % 17/16
Revenue 11.67 10.47 11.5%
Gross profit
Gross margin
6.58
56.4%
5.95
56.8%
11%
EBITDA 2.29 2.11 9%
EBIT 1.74 1.61 9%
Beneficio neto 1.37 1.26 9%

All of the Group´s brands expanded their international footprints, adding stores in 35 countries. As a result, the Group´s global store count rose to 7,405, 113 more than at the start of the year (net of closures). Following the introduction of seven of the Group´s retail concepts in Belarus in August, and with the www.zara.com platform scheduled to launch in India on 4 October, the Group is now operating in 94 markets, 46 of which have an online presence.

The Group continued to invest in areas related to the company´s growth strategy during the reporting period, opening, refurbishing and renovating stores as well as continuously upgrading and modernising its facilities and logistics platforms. Capital expenditure for the full year is estimated at €1.5 billion.

In June, work began on the construction of a new logistics centre in A Laracha (Galicia, Spain), and in September construction started on the logistics hub planned for Lelystad (Netherlands), which will complement and support the existing central logistics platforms in Spain.

In parallel, the Group continued to roll out its used clothing collection programme in collaboration with a number of international NGOs. This programme is already fully operational in 532 stores in seven countries (Spain, Portugal, the UK, Ireland, Netherlands, Denmark and China). Planning is in progress for implementation of the scheme in another 25 countries, with pilot tests underway in some of these, including Sweden (one store in Stockholm) and Austria (one store in Vienna).

The company held its Annual General Meeting on 18 July, at which its chairman Pablo Isla provided Inditex´s shareholders with a detailed update on its growth in 2016 and the progress made on the 2016-2020 Environmental Plan presented the year before, while also announcing the expansion of the Join Life initiative – collections that stand out for their sustainable dimension – across the Group´s brands.

Progress also continued on the paperless scheme to eliminate paper tickets in online purchases, which is already a reality for online purchases in 39 markets and all purchases made in store in Spain – market in which shoppers can pay using their mobile handsets via any of the brands´ individual apps or the InWallet app, also available for Zara in the UK.

Expansion and upgrading of the sales areal

During the first six months of the year, all of the Inditex´s brands moved forward with the Group strategy of expanding, perfecting and refreshing the integrated offline-online store model. They opened flagship stores in all key geographies. Each concept also moved ahead with the strategy of continually upgrading their online and offline store images.

Notably, Zara opened an iconic flagship store in Mumbai (India) during the second quarter with a sales floor of 4,800 square metres. For the inauguration of its first street-level store in India, Zara carried out a comprehensive refurbishment and restored the emblematic Ismail Building in Hutatma Chowk Square, in the heart of the city´s shopping and historic districts.

Zara also opened other high-profile stores in the period, including the flagship store on Castellana 79, located in one of Madrid´s (Spain) busiest shopping hubs. The store, which stretches 6,000 square metres over four storeys, has obtained LEED Gold certification for its innovative eco-efficiency measures which translate into water and energy savings of 45% and 20%, respectively. Similarly during the first half, Zara opened its doors in the emblematic Silk Way shopping centre in Astana (Kazakhstan).

Pull&Bear, meanwhile, opened its first flagship store in Paris (France) in May, on Rue de Rivoli. Just a short walk from the Louvre Museum, Notre-Dame Cathedral or Pompidou Centre, the store stands out for its neoclassic façade, which during the first few days after the inauguration featured decorations specially designed for the occasion by US artist Andi Rementer.

Bershka also relocated its central Paris flagship store to Rue de Rivoli, occupying a larger space spread over two floors in which it has rolled out its Stage store image and concept.

In June, all the Group´s brands (Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Uterqüe) opened stores in the Puerto Cancún shopping centre in Quintana Roo (Mexico).

In July, Oysho opened its first flagship store in Geneva (Switzerland) in the central Place du Molard, a 330-square metre, single-storey store. The brand opted for a street-level establishment, maintaining the building´s original façade, the hallmarks of which are the colour white.

The Inditex Group´s underwear and gymwear brand was behind one of the Group´s most high-profile openings in the period, namely a 730-square metre, two-storey store on Via Roma, in Turin (Italy).

Zara Home opened a flagship store on West Nanjing Road in Shanghai (China) in May, as well as opening other important stores, including on Bahnhofstrasse in Zurich (Switzerland) and Kärntner Strasse in Vienna (Austria).

Massimo Dutti opened a new store on Kuznetsky Most, a two-storey building in the heart of Moscow (Russia), while Uterqüe opened a new flagship store on Paseo de Gracia de Barcelona (Spain), one of the world´s busiest shopping streets. With the second half already underway, Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home opened stores in the Dana Mall shopping centre in Minsk, marking the Group´s début in Belarus. Zara has made its entrance with a 4,000-square metre store, while the Pull&Bear and Massimo Dutti stores boast sales areas of 1,000 square metres each.

Pablo Isla visited the new stores and heard first-hand from the local teams how well Belarus shoppers were taking to the Group´s fashion propositions.

Zara and Zara Home, meanwhile, both opened stores in the Blue Mall shopping centre in Punta Cana (Dominican Republic).

The first half was particularly busy in terms of flagship renovations and expansions. A good example is the Zara Opera store, which increased its sales floor to 4,000 square metres on Boulevard des Capucines and Rue de Halevy, opposite the Garnier Opera House in Paris (France).p>

Stradivarius, meanwhile, reopened the doors of its 900-square metre flagship store on Portal de l´Ángel in Barcelona (Spain), having been comprehensively refurbished, and its renovated three-storey store in Ermou (Greece).

The city of A Coruña (Spain) also saw a number of stores being refurbished and reopened: In June, Bershka and Pull&Bear reopened in Plaza de Lugo, introducing their latest store images, and at the end of August, Stradivarius reopened its store in the same square.

Also in August, Zara White City, further expanded its sales space and reopened in London (UK), as did the renovated and expanded Zara flagship store in Nagoya (Japan), in the wake of a comprehensive refurbishment led by the brand´s architectural experts. This store, which stretches 2,300 square metres, is spread out over three floors and is known for its impressive glass façade.

In September, at the start of the second half, other landmark stores reopened, including Bershka´s biggest store in Japan at 690 square metres over four floors, in Tokyo´s Shibuya district. It will offer the complete collections from its three lines: Bershka, BSK and Man.

Zara reopened its store in the Marineda shopping centre in A Coruña (Spain), which has been refurbished and expanded to 4,000 square metres. This store has been fitted with the new www.zara.com pick-up point, which allows customers to directly collect their orders placed online through a fast and simple process. This experience is being trialled as a potential next milestone in the Inditex Group´s fully integrated offline-online store model.

The Group continued to expand this seamlessly integrated model across markets. Having entered four new markets in the first quarter of the year (Malaysia, Singapore, Thailand and Vietnam), www.zara.com is getting ready for launch in India on 4 October. Meanwhile, Oysho inaugurated its online platform in South Korea with Bershka also going live in Japan.

Commercial initiatives

It is also worth highlighting several commercial initiatives undertaken by the Group´s various brands during the reporting period. Zara unveiled a new project on its website called Shape the Invisible, an initiative undertaken in collaboration with renowned fashion schools: the Royal Academy of Antwerp, Parsons School of New York, EnsAS of Paris and Kingston University of London. The project consists of 60 garments created by up-andcoming designers from these schools, developed from past-season Zara collections.

Massimo Dutti, meanwhile, celebrated the Massimo Dutti International Show-Jumping Competition in Paris (France) as part of the Longines Global Champions Tour – Paris Eiffel Jumping, extending the brand´s close involvement with the world of horse-riding.

On 22 July, the international Oysho Yoga Tour descended on Moscow. The event took place at an emblematic location, the O2 Lounge, with spectacular views over the Red Square and the Kremlin. Moscow was the fourth stop on the Oysho Yoga Tour in 2017, after Paris, Istanbul and Tunisia.

This summer the underwear and gymwear chain also celebrated Oysho Surf´s Up, an initiative that combines surf and fitness, in line with its promotion of sports and healthy living. This initiative took place in Barcelona, Lisbon, Paris and Athens.

Automated in-store collection of online orders

The Zara store in Marineda in A Coruña (Spain) took a fresh step forward in the integration of the Group´s offline and online stores by introducing an automated order delivery point where shoppers can pick up orders placed online at their convenience.

The prototype is articulated around an optical barcode reader which scans the QR code or accepts the PIN codes received by customers when they place orders online.

In just a few seconds, the system delivers the order to a mailbox platform. Behind the platform, a dynamic robot moves through a shaft 8m tall by 2.5m wide with capacity to handle 700 packages simultaneously, as you can see here.

Pull&Bear this year became the main sponsor of the Pull&Bear Pantín Classic Galicia Pro, Spain´s most prominent surfi ng competition, which takes place in early September. Pull&Bear developed a special collection for young men and women which went on sale exclusively in the pop-up store placed on the Galician beach of Pantín from the end of August and on the brand´s online platform (www.pullandbear.com).

Pull&Bear´s sustainability commitment was clearly on display at this event: the Pantín Eco Surf initiative gave new life to the waste generated during the championship. A network of Pull&Bear eco-points for the collection and sorting of waste was installed along the beach and in its vicinity. The materials recovered were treated by certifi ed handlers who were tasked with generating new materials such as recycled fi bres from the waste.

These initiatives are part of the brand´s Circular Economy policy which also crystallised in the new Join Life collections and Massimo Dutti has joined Zara and Oysho in this sustainable clothing initiative. The idea behind the Join Life label is to distinguish the garments that stand out for the use of best textile processes in terms of environmental and sustainability aspects, either by using recycled materials or water- or energy-saving processes.

Giving back to the community

Inditex was recently named the most sustainable company in the retail industry for the second year in a row by the Dow Jones Sustainability Index (DJSI).

The company scored a total of 78 out of 100 points, putting it well head of the industry average of 30. Specifically, Inditex obtained the highest scores in the retail sector in the following categories: Supply Chain Management; Strategy for Emerging Markets; Environmental Management Policy and Systems; Contribution to Society and Philanthropy; and Human Rights.

The ranking, which is published by the S&P Dow Jones Indices and the sustainability investing specialist RobecoSam, commended Inditex for its leadership and efforts to “proactively address one of the [retail] industry´s most controversial issues: human rights”. “As a result, Inditex has managed to establish best-in class human rights policies, due diligence processes and comprehensive risk assessments”, notes the report, as well as highlighting the fact that its “approach to public disclosure on these topics continues to exceed the industry standard.”

As for its environmental record, the assessment underscores the reduction in water and energy consumption, “in line with its strong corporate environmental policy and the company´s eco-efficiency goals for 2020”. It also highlighted the “strong emphasis” being placed by the company on waste reduction with its Closing the Loop programme, bringing Inditex closer to its “ambitious goal to eliminate all waste from its own activities by 2020”.

for&from projects

Turning to some of the Group´s community work during the first half it is worth highlighting the inauguration of two new for&from establishments, stores which employ people with physical, psychological or learning disabilities. The store openings in Leganés and Llagostera (Spain) bring the initiative´s total store count to 13.

More specifically, Tempe opened its first for&from store in Madrid (Spain) during the first quarter, in the Sambil Outlet Madrid shopping centre, in collaboration with Prodis. Oysho, meanwhile, opened its second for&from store in the Catalan town of Llagostera (Spain), in collaboration with Moltacte.

As a result of these two openings, Inditex now has 13 for&from stores, which employ 150 people and are operated in collaboration with expert NGOs.

The Red Cross

Inditex donated 411,982 garments to the Red Cross in Spain to help combat poverty and social exclusion. The contribution was split into several donations. The donation, is worth €1.6 million and included shoes, accesories and garments from the women´s, men´s and kids collections. The organization´s staff take charge of giving the donated clothes to the people in Spain who are particularly vulnerable and needy people.

2H17 trading update

Between 1 August and 17 September 2017, sales in local currencies in stores and online have grown 12%..

As ratified at the Annual General Meeting held on 18 July, the Company will pay an final ordinary and bonus dividend totalling €0.34 per share (before tax) on 2 November 2017, thereby completing the €0.68 per share dividend declared against 2016 earnings.

Contact:

Tlf: +34 981 185 400
Fax: +34 981 185 544
comunicacion@inditex.com

Source: Inditex

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Inditex opens Zara, Pull & Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home in Minsk, Belarus

Inditex opens Zara, Pull & Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home in Minsk, Belarus

 

  • Pablo Isla met the new teams of Zara, Pull & Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home in Minsk

Arteixo, Spain, 2017-Aug-16 — /EPR Retail News/ — Inditex has opened its first stores in Belarus, reaching 94 markets with commercial presence. Inditex CEO, Pablo Isla, has visited the new stores and met the new Zara, Pull & Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home teams at the Dana Mall in Minsk, one of the most relevant shopping centres of the Belarusian capital.

Zara arrives to Minsk with a two-story store featuring more than 4,000 square metres of retail space bearing the latest store concept, based on four principles: beauty, clarity, functionality and sustainability.  The brand offers to its Belarussian customers the latest trends for women, men and kids, as part of its Fall–Winter collection.

Pull&Bear and Bershka also opened today their new stores with more than 1,000 square metres of commercial space respectively. Pull&Bear has unveiled in Belarus its latest image, with an interior design that reminds the Californian city of Palm Springs. In turn, Bershka includes in Minsk its new store concept entitled Stage, focusing on the world of music.

Stradivarius offers Belarussian customers its new women’s collection whilst, Oysho brings to Minsk its latest designs in terms of lingerie and sports clothing, with Zara Home launching the latest trends in decoration and home furnishing to this market.

Massimo Dutti is present with its latest collections for menswear, women and children, contained in a store measuring 750 square metres.

These new stores incorporate all of the elements of sustainability found in eco-efficient Inditex stores, which consume 30% less energy and half as much water compared with a conventional store. The Group’s aim is to ensure that all of its stores are eco-efficient by 2020. Currently, 71% of Inditex stores already respond to this commitment with the environment

Contact:

Tlf: +34 981 185 400
Fax: +34 981 185 544
comunicacion@inditex.com

Source: Inditex

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Inditex underscores its commitment to Water.org

Inditex underscores its commitment to Water.org

 

Arteixo, Spain, 2017-Jan-23 — /EPR Retail News/ — Against the backdrop of the annual World Economic Forum taking place this week in Davos (Switzerland), the Chairman and CEO of Inditex, Pablo Isla, met today (19/01/2017) with Matt Damon and Gary White, Co-founders of Water.org, an international organisation whose mission is to bring safe water and sanitation to people in need.

During the meeting, Mr Isla underscored Inditex’s commitment to Water.org made in late 2015, providing an initial Eur 3.7 million to support projects in Bangladesh and Cambodia with the goal of directly improving the health of more than 160,000 people. “Inditex and Water.org are absolutely complementary”, explained Pablo Isla, “Water.org is a hugely effective vehicle to deliver change around the critical issue of water management, particularly in vulnerable regions. This is an issue to which we ascribe huge importance and the work carried out by Water.org is admirable”.

Matt Damon and Gary White thanked Inditex for its support, reviewing some of the progress and success during the first year working together. During this time important work has been done to support the successful implementation of WaterCredit, which brings small affordable and easily repayable loans to those who need access to financing and expert resources to make household water and sanitation solutions a reality.

Progress in Bangladesh includes identifying and partnering with several micro-finance institutions and training their loan officers to market and support these life-changing loans. In Cambodia, more than 6,000 people have gained critical access to safe water and/or improved sanitation. “We are grateful to Inditex for their support. We share their belief in smart solutions, empowering consumers and the critical role of market based approaches in achieving social change,” said Gary White, Co-founder and CEO of Water.org.

The work being done through Water.org’s New Ventures Fund, which is a principal source of innovation funding, was also discussed. Inditex has earmarked one-quarter of its contribution to Water.or; to researching new resources and approaches designed to efficiently combat the world’s water crisis.

This private meeting took place after a Davos round-table event addressing the global water crisis spearheaded by Water.org in which Pablo Isla, participated. The World Economic Forum has deemed water management one of the world’s biggest problems, one which already affects more than 660 million people worldwide. In addition to Pablo Isla, the event was attended by chief executives from some 20 top-tier international companies and global organisations who came together with the aim of finding sustainable solutions for communities in need of social and economic development.

Water.org

For more than 20 years, Water.org has been at the forefront of developing and delivering solutions to the global water crisis. Founded by Gary White and Matt Damon, Water.org pioneers innovative, community-driven and market-based initiatives to ensure all people have access to safe water and sanitation — giving women hope, children health and communities a future. To date, Water.org has positively transformed the lives of more than 5 million people around the world, ensuring a better life for generations ahead. Learn more at www.water.org and www.facebook.com/water.

To know more about Inditex’ policy on water resources worldwide please visit:

http://www.inditex.com/en/sustainability/environment/water

Contact:

Communication and Corporate Affairs Division
Edificio Inditex
Avda. de la Diputación s/n
15143 – Arteixo
A Coruña – ESPAÑA

Tlf: +34 981 185 400
Fax: +34 981 185 544
comunicacion@inditex.com

Source: Inditex

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Inditex and Entreculturas NGO renewed partnership that will execute 22 new social projects

Inditex and Entreculturas NGO renewed partnership that will execute 22 new social projects
Inditex and Entreculturas NGO renewed partnership that will execute 22 new social projects

 

  • Nine countries in Latin America, South Africa and the Lebanon will benefit from 22 new educational, employment and humanitarian aid programmesç
  • One million people have received direct aid since the two institutions began to collaborate back in 2001

Arteixo, Spain, 2016-Dec-01 — /EPR Retail News/ — Today (29/11/2016), the chairman and CEO of Inditex, Pablo Isla, and the managing director of Entreculturas NGO, Daniel Villanueva, renewed the collaboration agreement to which the two entities are party for the next three years for the continued funding of education, employment and humanitarian aid programmes in Latin America, South Africa and the Lebanon that will directly benefit 165,500 people.

Entitled Educating People, Generating Opportunities (EPGO), the new three-year agreement, which contemplates the execution of 22 social projects between 2017 and 2019, will facilitate the extension of the projects initiated under the scope of the last three-year agreement (2014-16) that have brought assistance and relief to over 160,000 people (for more information about the projects, go to www.unmillondeoportunidades.org).

Education

In the educational arena, one of Entreculturas’ main lines of intervention, the new EPGO programme will prioritise the provision of access to learning for children currently not in the school system and assistance to children and youths susceptible to dropping out of the system in Bolivia, Brazil, Ecuador, Paraguay, Peru, Uruguay and Venezuela. The 18,200 people who will benefit from this programme include youths with disabilities who face social obstacles impeding their integration into school life and the job world and youths living in rural areas and violent urban areas who face difficulties in attending their learning centres with the required assiduity and/or in raising their academic performance. This programme also includes specific plans for the teachers who work with these vulnerable youths.

Employment

The employment projects contemplated under the agreement are centred on the provision of vocational and skills training to youths living in poverty and excluded from the job market with a view to facilitating self-employment or helping them find work. Notably, this programme includes concrete initiatives targeted at young people living in the rural areas of Ecuador most affected by the earthquake of 2016, skills training plans for women and courses on new farming techniques for farmers living in economically-depressed regions. These projects will be carried out in Argentina, Bolivia, Brazil, Ecuador, Mexico, Paraguay, Peru and Venezuela and will touch the lives of 32,500 people.

Humanitarian aid

The work planned on the humanitarian aid front will concentrate on the provision of assistance to forced migrants and refugees in need of international protection in Mexico, South Africa and the Lebanon and will reach over 114,800 people.

Specifically in Mexico, the programme will provide in-person assistance to people attempting to reach the United States via Mexico, offering them legal counsel, psychological support and covering their basic needs across a network of shelters.

In South Africa, the humanitarian effort will focus on the integration into society and the job market of refugees and displaced people fleeing from armed conflict in other parts of Africa and take the form of educational programmes, skills training, healthcare and essential services.

The Lebanese project, meanwhile, is designed to provide more than 2,400 displaced Syrian children living in refugee camps with access to quality education, psychosocial support and emergency relief such as food and hygiene materials.

15-year collaboration

Inditex and Entreculturas embarked on this collaboration in 2001. During these last 15 years, Inditex has earmarked over €39 million of social investment to education and community development projects carried out by this NGO in Latin America and Africa that have helped almost one million people. Under this new agreement, Inditex will contribute a further €9.8 million of funding over the next three years.

Entreculturas

Entreculturas is a development-focused NGO that champions access to education as the means to social change and cross-cultural dialogue. It targets its educational initiatives at the most vulnerable populations of 41 countries in Latin America, Africa and Asia and runs a host of training, volunteering and social awareness programmes as well as campaigns designed to encourage critical thinking.

For any press request please contact with:

Communication and Corporate Affairs Division
Edificio Inditex
Avda. de la Diputación s/n
15143 – Arteixo
A Coruña – ESPAÑA

Tlf: +34 981 185 400
Fax: +34 981 185 544
comunicacion@inditex.com

Source: Inditex

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Inditex allocates €9.7 million to aid Syrian refugees in Turkey through renewed partnerships with Médecins Sans Frontières and Caritas

Inditex allocates €9.7 million to aid Syrian refugees in Turkey through renewed partnerships with Médecins Sans Frontières and Caritas
Inditex allocates €9.7 million to aid Syrian refugees in Turkey through renewed partnerships with Médecins Sans Frontières and Caritas

 

Inditex is earmarking €1 million to MSF’s medical and humanitarian work with Syrian refugees in the Turkish province of Kilis along the border with Syria which it has been supporting consistently since 2013 

Arteixo, Spain, 2016-Nov-08 — /EPR Retail News/ — Inditex has renewed its collaboration agreements with Médecins Sans Frontières (MSF) and Caritas, allocating €9.7 million to several projects run by these non-governmental organisations. Inditex’s Chairman and CEO, Pablo Isla, signed the respective collaboration agreements at the company’s headquarters in Arteixo (La Coruña) in the presence of the president of MSF in Spain, David Noguera, and the president of Caritas Spain, Rafael del Río.

The MSF projects, to which the Group will contribute €2.3 million this year, are centred on the provision of humanitarian assistance to Syrian refugees in Kilis (Turkey) and support for the mission’s emergency response teams in the Democratic Republic of the Congo and the Central African Republic. Caritas, meanwhile, will receive a €7.4 million contribution from Inditex between 2016 and 2018 for workplace integration programmes targeted at people at risk of social exclusion in Spain and community development programmes in Cambodia and Bangladesh.

Project in Kilis (Turkey) with MSF

Inditex will contribute a further €1 million to the medical and humanitarian assistance work of MSF to Syrian refugees in the Turkish province of Kilis.

Since it was set up in 2013, the Kilis project has been providing care to the more than 130,000 Syrian refugees fleeing their homes from war to the province’s urban and rural areas on the border between Turkey and Syria.

Over three-quarters of these refugees reside in precarious circumstances, outside of the Turkish refugee camps. Many are currently staying in Kilis, the first region of safety, and are largely undocumented. MSF is presently the only international humanitarian organisation that is providing  free healthcare to these refugees.

The €1 million in funding provided by Inditex will be used specifically to provide primary health care and psychological and pastoral support to the refugees in Kilis. This will include a programme of support-visits by MSF professionals to the displaced Syrians. In parallel, taskforces will be set up to address chronic disease, psychological requirements and health education focused on gender-based violence and providing treatment to refugees who suffered torture prior to fleeing from Syria.

Inditex has been consistently supporting this project and various other initiatives aimed at supporting the refugee crisis since its onset. In addition to its work at the border between Turkey and Syria, Inditex has provided financial support to the emergency units set up by MSF to assist Syrian refugees in their exodus towards Europe, as well as making in-kind donations via various humanitarian organisations.

Since Inditex and MSF signed a Framework Collaboration Agreement in 2008, the Group has contributed over €19.1 million to MSF to fund ongoing emergency relief work, as well as specific projects. These initiatives have benefitted more than 1.8 million people in 14 countries and in 28 emergency zones.

Support for the Emergency Desk

In addition, Inditex has pledged to renew its support to MSF’s Emergency Desk, with a further contribution of €1.3 million for this year.

MSF’s Emergency Desk is the unit responsible for monitoring and managing the mission’s emergency response teams on the ground. This emergency response unit, which is exclusively funded by Inditex, is staffed by expert professionals located in both MSF’s Spanish headquarters and in disaster zones.

Specifically, €500,000 will be allocated to the Emergency Desk at MSF’s Spanish headquarters and €400,000 each will be earmarked to the two mission emergency response teams in the Democratic Republic of the Congo and the Central African Republic. In both instances, these teams’ function is to provide expert training support and advice to the MSF units currently deployed in these African nations so that they are ready to respond in the event of an emergency.

The Caritas employment programme in Spain

Inditex will also contribute €5 million to Caritas’s employment programmes in Spain over the next three years. This will help fund workforce integration projects, self-employment initiatives, on-the-job training plans and rural community development projects.

The employment-focused collaboration between Caritas and Inditex in Spain dates back to 2011. Since then, the programme has established itself as a benchmark initiative in improving the job prospects and workplace integration of people at risk of social exclusion. Since 2011, Inditex has provided €6.5 million to this endeavour, which has directly benefitted more than 4,600 people. Over 3,500 of these beneficiaries have received training that has improved their job prospects and 1,450 have found their way back into the job market thanks to the integration programmes.

For the upcoming three-year period (2017 – 2019), the employment programme will receive another €5 million of funding from Inditex and is expected to support nearly 600 training initiatives for learning a new skill or enhancing existing ones, accompanied by work placements in many instances, with the aim of improving the percentage of beneficiaries who ultimately find work.

This programme also aspires to further foster the creation and consolidation of community development projects in areas such as tourism, graphic art, hospitality and organic farming sectors.

Community work in Bangladesh and Cambodia

Inditex and Caritas have also signed three-year agreements (covering 2016 – 2018) under which the company will allocate €2.4 million to the organisation’s community development programmes in Bangladesh and Cambodia.

The aim of these programmes is to improve rural community readiness for natural disasters in the case of Bangladesh and to extend the community health and development strategy already underway in the case of Cambodia. Since 2008, Inditex has contributed €4.3 million to these programmes, which have benefitted nearly 82,000 people.

In Bangladesh, the programmes, which will receive €1.5 million in new funding, aim to reinforce local community readiness for natural disasters, in a country prone to such catastrophes. Caritas has been working on disaster management for many years, evolving over time from an assistance-based approach to a prevention-based strategy which directly involves the local communities themselves. Specifically, the plan is to train the programme participants in risk management and to build flood shelters, enclosures to protect livestock, and dams and canals for combating drought.

Inditex will support initiatives aimed at improving living conditions in the least privileged communities of Dhaka, Bangladesh’s capital city. The initiatives target working women, as well as infants and teenagers. The aim is to raise parental awareness of antenatal and infant healthcare and improve the care provided to the children of female garment sector workers, ensuring access to schooling.

The Cambodian project, to be funded with €900,000, extends Caritas’s community health and development programme in rural areas in Cambodia, which has been supported by Inditex since 2008.

The beneficiaries of these projects are vulnerable families and individuals living in extreme poverty, AIDS patients and people with disabilities. The plan is to reinforce farming cooperatives, build health and maternity centres and promote pre- and post-natal care, among other initiatives.

Social investment at Inditex

Inditex’s partnerships with MSF and Caritas are part of the Group’s broader social investment strategy which supports a broad series of community initiatives carried out with a number of non-profits with expertise in the various areas and geographies. Against this backdrop, in 2015, Inditex invested more than €35 million in social initiatives which directly benefitted almost one million people.

For any press request please contact with:

Communication and Corporate Affairs Division
Edificio Inditex
Avda. de la Diputación s/n
15143 – Arteixo
A Coruña – ESPAÑA

Tlf: +34 981 185 400
Fax: +34 981 185 544
comunicacion@inditex.com

Source: Inditex

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Inditex to sponsor exchange program for China’s Tsinghua SEM University students in Spain

Inditex to sponsor exchange program for China's Tsinghua SEM University students in Spain
Inditex to sponsor exchange program for China’s Tsinghua SEM University students in Spain

 

Arteixo, Spain, 2016-Nov-05 — /EPR Retail News/ — Inditex will fund grants for students of Tsinghua School of Economics and Management to conduct academic and business exchanges in Spain

The Chairman and CEO of Inditex, Pablo Isla, and the Dean of the Tsinghua University School of Economics and Management (SEM), Professor Yingyi Qian, have signed a three-year collaboration agreement to donate resources for the following programmes:

  • Grants for Tsinghua’s SEM students to visit Inditex’s headquarters in Arteixo, Spain to gain practical experience in areas such as fashion retail management, logistics, environmental protection and sustainable development.
  • Training programmes to support the professional development of academic staff in scientific research and teacher training.
  • Promotion of cultural activities for students on the Tsinghua SEM campus in Beijing.

Following the signing of the agreement, Pablo Isla gave a speech to 500 Tsinghua SEM students. In his speech, Isla discussed Inditex’s business model that fully integrates stores and online. He particularly highlighted the importance of people within any business organisation, as well as the need for an entrepreneurial spirit and the capacity to work constantly to achieve targets, engaging in self-criticism and avoiding complacency.  Most importantly, “you have to feel motivated and passionate about what you do,” he said.

Commitment to ethics

Isla elaborated on his approach to business management including “the importance of teamwork and feeling part of the company, giving freedom to teams and acting with freedom, creating possible organisational structures that are as simple as possible”.  He went on to say that all of this must revolve around the permanent reference point of “a commitment to ethics, with the conviction that companies have a positive transformative power capable of adding value to society beyond a purely economic contribution,” he added.

Isla went on to note the importance of sustainability in all business decisions that must be included in the management strategy from the origin of any business venture. “This means setting sights on the long term, both from a social and environmental point of view, while keeping in mind the short and medium term performance,” he said.

In this sense, Isla outlined Inditex’s ambitious eco-efficient store programme, in which energy emissions are reduced by 20% and water consumption is halved compared with a conventional store. This project will be completed in China in 2018, two years ahead of the global target, following the proposal put forward to China’s Ministry of Environment last year.

Isla also discussed the circular economy and Inditex’s efforts to drive this forward. For example, the Group’s research collaborations into the development of new fibres from used garments to extend a garment’s overall life cycle, including Inditex’s collaboration with Lenzing to generate premium textile fibres from textile waste. He also discussed the Group’s garment collection service in stores, with plans to expand the service to reach customers’ homes (as is already the case in Madrid, Spain), highlighting the agreements reached with regional charities to sort these garments for donation or recycling to generate new fibres. Within this programme in China, Inditex is collaborating with the China Environmental Protection Foundation (CEPF).

Pablo Isla also highlighted the importance of the Chinese market to Inditex. “China is a priority for Inditex, and we are convinced of its growth potential. Chinese people love fashion, and we will continue listening to them and learning from them in order to go on meeting the demands of the market through our integrated online and store model.”

Tsinghua University, one of the most prestigious universities in China, was founded in Beijing in 1911. Since it began, it has valued the interaction between Chinese and Western cultures, the sciences and humanities, the ancient and modern. Tsinghua currently has 14 schools and 56 departments, with faculties in science, engineering, humanities, law, medicine, history, philosophy, economy, management, education and art. With a firm focus on social responsibility, Tsinghua University is one of the most active institutions in China’s cultural, business and political life.

For any press request please contact with:

Communication and Corporate Affairs Division
Edificio Inditex
Avda. de la Diputación s/n
15143 – Arteixo
A Coruña – ESPAÑA

Tlf: +34 981 185 400
Fax: +34 981 185 544
comunicacion@inditex.com

Source: Inditex

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Inditex deploys mobile payments across all of the Group’s Spanish stores

Arteixo, Spain, 2016-Sep-01 — /EPR Retail News/ — Inditex is enabling mobile payments across all of the Group’s Spanish stores from 1 September. This new customer service will be available both within the online apps of Inditex’s eight retail concepts and in the form of a Group-wide app called InWallet which users can download from the platforms corresponding to their operating systems.

In the Inditex Group apps (corresponding to Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Uterqüe), the tool is featured under the name of Wallet and allows end-to-end management of online and offline purchase records, facilitating elimination of hard-copy receipts.

As Inditex’s chairman and CEO Pablo Isla announced at the Annual General Meeting held last July, the service has been developed entirely by Inditex’s Technology Centre staff and is designed to enhance the customer shopping experience and significantly simplify the registration, purchase and returns processes.

Customers can start to use Wallet whithin the online apps of any of the Inditex retail brands by introducing the payment cards they wish to associate with the account and to select one as their preferred or default option. They can also download the InWallet app, common to all the Group’s formats. From that point on, each time they carry out a transaction, the application will instantly generate a QR code with which to manage payment in a safe environment.

For any press request please contact with:

Communication and Corporate Affairs Division
Edificio Inditex
Avda. de la Diputación s/n
15143 – Arteixo
A Coruña – ESPAÑA

Tlf: +34 981 185 400
Fax: +34 981 185 544
comunicacion@inditex.com

Source: Inditex

Zara opens new store at 503-511 Broadway in the heart of Manhattan’s SoHo neighborhood

New York, NY, 2016-Mar-07 — /EPR Retail News/ — The building on 503-511 Broadway has one of the neighborhood’s most iconic nineteenth-century façades

Zara opens the doors of its new 47,361 ft2 flagship store on 503-511 Broadway today. With an unbeatable location in the heart of Manhattan’s SoHo neighborhood, one of the world’s best known shopping districts, this new location on the block between Broome and Spring Streets represents some of the best late-nineteenth century retail architecture in the city.

Inditex Chairman, Pablo Isla, has underscored the importance of this opening and stressed that “it is particularly relevant for several reasons: the quality and size of its location, the environmental component that promotes the goals of our eco-efficient store project, its design, and its technological proposal. From today forward this new flagship will undoubtedly be a global benchmark”.

Manhattan’s newest Zara boasts three floors of retail space, ample room for showcasing everything the brand has to offer women, men and kids for Spring/Summer 2016. The store is designed entirely by Zara’s architecture team, who were faced with the challenge of blending the city’s past with its future. Massive effort was made to recover the building’s landmark features. Its original cast iron façade, interior and brick wall, which now blends with a rationalist and airy interior that features beauty, clarity, functionality and sustainability, the guiding principles of Zara’s image.

In keeping with Inditex Group’s aim to have 100% eco-efficient stores by 2020, Zara SoHo sets the standards for highly demanding sustainability measures across all its processes, combining these efforts with energy efficiency and recycling in order to consume 30% less energy and 50% less water compared to a conventional store. Backed by these sustainability-oriented features, Zara SoHo has applied for LEED (Leadership in Energy and Environmental Design) certification, awarded to green buildings by the U.S. Green Building Council (USGBC), a third-party organization.

Zara’s new SoHo venue, purchased by the brand in 2015, was built in 1878 by architect John B. Snook and is one of the emblematic buildings found in the area known as the SoHo Cast Iron Historic District, named for the widespread use of this material.

Zara now boasts eight stores in Manhattan, where the brand opened its first store outside of the Iberian Peninsula in 1989, after setting up shop in the city’s most popular shopping destinations including Fifth Avenue, Lexington Avenue, and 34th Street. Zara also opened a new store at 222 Broadway in late 2015, taking over a new space in the heart of the city’s Financial District.

From San Diego and Seattle to Houston, Honolulu and New York, Zara has opened the doors of major new stores across the US in 2015. After unveiling the new Zara SoHo, Inditex Group now has 75 stores in the country (71 Zara and 4 Massimo Dutti stores), and customers in the US can also shop Zara Home online, the Group’s home textile and décor brand.

For any press request please contact with:

Communication and Corporate Affairs Division
Edificio Inditex

Avda. de la Diputación s/n
15143 – Arteixo
A Coruña – ESPAÑA

Tlf: +34 981 185 400
Fax: +34 981 185 544
comunicacion@inditex.com

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Zara opens new store at 503-511 Broadway in the heart of Manhattan's SoHo neighborhood

Zara opens new store at 503-511 Broadway in the heart of Manhattan’s SoHo neighborhood