SSP America wins ten-year contract to develop and operate food and beverage concession spaces at Phoenix Sky Harbor International Airport

LONDON, 2018-Feb-27 — /EPR Retail News/ — SSP America, a division of SSP Group, a leading operator of food and beverage brands in travel locations worldwide, has been awarded a ten-year contract by the City of Phoenix and the City of Phoenix Aviation Department to commercially develop and operate five separate food and beverage concession spaces at Phoenix Sky Harbor International Airport (PHX). The new restaurants will cover a total of 19,833 square feet of concession space in the North and South Concourses of Terminal 3 as well as the lobby and ticketing areas. The contract will see SSP America introduce a mix of award-winning local and chef-driven brands as well as two, enormously popular, forward-thinking national brands.

SSP America’s new contract is part of the gateway’s wider modernization program. The $590 million Terminal 3 Modernization Program is set to enhance the customer experience for travellers by providing a more efficient way of getting through the terminal. The modernization is planned as three distinct phases to maximize flexibility and minimize impact to travellers and will be completed in 2020. Currently, the terminal processor and the South Concourse are under construction. The North Concourse will be the final phase of the project. 

Pat Murray, executive vice president of SSP America, commented: “PHX continues to grow with robust passenger increases, extensive growth in concessions, and an impressive upsurge in food and beverage sales between 2011-2016 in Terminal 4. PHX continued level of progress is a direct result of the Aviation Department’s proactive inward investment. SSP America is enormously proud to be a part of this continued investment and is deeply honored to have been awarded this significant new contract. Our portfolio features no less than nine award-winning local brands which will not only give PHX passengers a true taste of place, but also keep jobs and revenues contributing back to the Valley of the Sun community.”

SSP’s line-up includes: 

The Habit Burger Grill (Lobby)— The Habit Burger Grill is a burger-centric, fast casual restaurant concept that specializes in preparing fresh, made-to-order chargrilled burgers and sandwiches featuring USDA choice tri-tip steak, grilled chicken and sushi-grade tuna cooked over an open flame. In addition, it features fresh made-to-order salads and an appealing selection of sides, shakes and malts. The Habit was named the “best tasting burger in America” in July 2014 in a comprehensive survey conducted by one of America’s leading consumer magazines. 

Original ChopShop (Lobby)— Local favorite Original ChopShop is a neighborhood eatery crafting ‘Just Feel Good Food’ from whole ingredients. The menu offers protein bowls, acai and pitaya bowls, fresh-squeezed juices, protein shakes, salads and sandwiches that are made from scratch on-site with real, quality ingredients.

Überrito Fresh Mex (Lobby)— Combining the German word, “Über” meaning “above” or “beyond” with the Mexican culinary mainstay “burrito”—Überrito brings passengers above and beyond über fresh, über delicious burritos.  By combining an abundance of the very best ingredients at their peak of freshness, Überrito defies predictable preconceptions of Fresh-Mex offering taste combinations you won’t find anywhere else.

The Tavern (South Concourse)—Straight from its East Camelback Road location, Chef Mark Tarbell’s, The Tavern, brings a relaxed and approachable foodie oasis—a tony little gem serving fresh-forward, chef-driven plates in a fast and casual environment. The Tavern’s South Concourse location will also include a large wine retail component that will allow passengers to buy handpicked, premium wines to enjoy at their next destination.

Christopher’s Crush (South Concourse)— James Beard Award-winning chef and restaurateur, Christopher Gross, brings his thoroughly modern, locally laurelled, Christopher’s Crush to PHX’s South Concourse. Featuring handcrafted cocktails, top-notch local and international brews, handpicked wines and award-winning, chef-driven gourmand plates—Christopher’s Crush will be the ultimate PHX oasis. 

Phoenix Ale Brewery Central Kitchen (North Concourse)—Straight from its super hip CenPho location, Phoenix Ale Brewery Central Kitchen is a celebration of craft beer and craft food. PAB Central Kitchen brings a unique, only in Phoenix experience serving up Phoenix Ale Brewery’s top-notch local brews and pairing them with one-of-a-kind dishes that make guests wonder why they ever settled for traditional pub fare.

Tru Burger Co. (North Concourse)—Family owned and operated, Tru Burger Co., welcomes travelers to a menu made from TRU local flavors. Handcrafted, gourmet burgers are made fresh daily from locally sourced ingredients and fresh custom baked breads, delivered daily; all meats are antibiotic and hormone free. From crafting your own burger, to salads, fresh sides, sandwiches, big dogs and more, Tru Burger’s goal is to inspire community awareness with a TRU-Passion for a custom, fresh, high quality experience while ensuring dedicated support to the local Valley economy.

Leoni’s Focaccia (North Concourse)—The best, most memorable sandwiches begin with the best bread, and at Valley-based Danielle Leoni’s Leoni’s Focaccia, the freshly baked, Roman-style focaccia bread isn’t just the best in the Valley—it’s in a memorable league of its own. Leoni’s Focaccia brings innovative, chef-driven spins on classic Italian sandwiches, keeping jetsetters and local fans, coming back for more.

Ajo Al’s Mexican Café (North Concourse)—Using the freshest ingredients and authentic recipes, Ajo Al’s Mexican Café provides a taste of traditional Mexican cuisine with a modern Sonoran style twist and a casual, fun atmosphere they have been famous for since 1986. With fresh, handcrafted house specialties locals have known and loved for years, Ajo Al’s is the perfect spot to enjoy delicious, handmade Mexican food in Phoenix.

Crave Grounds (North Concourse)— Jim Murphy’s Crave Grounds in North Scottsdale brings America’s favorite breakfast time, snack time, any time coffee and donuts combo into the modern day. Offering a unique and inviting local coffee and donut experience, Crave Grounds features an endless variety of hot & fresh, made-to-order mini donuts, specialty tea, and a full espresso bar using a locally roasted four bean coffee blend, offered only at Crave Grounds.

Peet’s Coffee (Ticketing)—As one of the nation’s favorite premium coffee companies, Peet’s Coffee delivers a deep, rich coffee drinking experience. Guests will enjoy fresh roasted and handcrafted hot espresso drinks and an assortment of cold brewed coffee drinks all prepared from Peet’s full line of fair trade, responsibly sourced coffee beans. Peet’s ticketing location will offer other retail items—from bestselling newspapers, magazines and books, to travel related sundries, luggage, souvenirs and gifts; the range will offer passengers the conveniences they need.

These incredibly successful, award-winning brands and restaurateurs don’t just represent the Valley’s culinary landscape, they define it. Each brand sources locally wherever possible and is considered an integral component of the wider Phoenix community, helping to drive economic prosperity across the region. Sense of place, taste of place and commitment to the community combined with optimum choice for the passenger and exceptional customer service are the hallmarks of SSP America’s new contract with PHX.

SOURCE: SSP Group plc.

If you are a journalist and have a press enquiry, please contact Templemere Public Relations on +44 (0) 1306 735574 or press.office@ssp-intl.com

Paradies Lagardère and TripAdvisor open new travel essential stores at George Bush Intercontinental Airport and Phoenix Sky Harbor International Airport

ATLANTA, 2018-Feb-03 — /EPR Retail News/ — Paradies Lagardère, the travel retail and restaurateur leader in North America, and TripAdvisor (NASDAQ: TRIP), the world’s largest travel site, announced today (February 01, 2018) two new travel essential stores at George Bush Intercontinental Airport (IAH) at Gate A14, and Phoenix Sky Harbor International Airport (PHX) in Terminal 4.

With more than 455 million monthly visitors, TripAdvisor helps travelers worldwide find the latest reviews and lowest prices. In addition to offering travel essentials, these TripAdvisor branded stores feature a large, interactive screen that travelers can use to learn more about the surrounding area. With just a tap, customers are able to easily access the latest TripAdvisor reviews and traveler photos for nearby hotels, attractions, restaurants and more to help them plan the perfect trip.

Quotes:

“Paradies Lagardère works with its airport and brand partners to create enhanced customer experiences and stay on the cutting edge of offering innovation and technology,” said Gregg Paradies, president and CEO at Paradies Lagardère. “The TripAdvisor travel essential concepts both include an interactive tool that’s entertaining, fun, and truly useful in helping travelers. We’re thrilled to continue to bring this pioneering travel essential store to airports throughout North America, and this unique store is a great addition to the already strong retail programs at IAH and PHX.”

“We are thrilled to be partnering with Paradies Lagardère and extending the reach of the TripAdvisor brand into the George Bush Intercontinental and Phoenix Sky Harbor International Airports,” said Nicole Brown, Senior Director of Brand Partnerships, TripAdvisor. “The TripAdvisor travel retail store concept allows us to further our mission of helping travelers worldwide plan and book the perfect trip by offering them a convenient way to purchase all the travel essentials, as well as quick access to our more than 570 million reviews and opinions on 7.3 million accommodations, restaurants and attractions via innovative in-store touchscreens.”

Additional details:

Paradies Lagardère is the leader in introducing new and innovative brands into the airport retail environment. The partnership with TripAdvisor began in 2016. The stores at IAH and PHX, along with the store at Toronto Pearson International Airport already exceeding expectations and sales, totals three TripAdvisor stores to open in less than six months. Paradies Lagardère will introduce one more TripAdvisor concept in 2018 in Raleigh–Durham International Airport (RDU).

Paradies Lagardère specializes in three key airport concessions areas: Food and Beverage, Travel Essentials and Specialty Retail. Within Travel Essentials and Specialty Retail, we offer a diverse mix of categories including fashion, luxury, electronics, convenience, sports, luggage, jewelry, and souvenirs.

We also deliver high-end restaurants, quick-serve and casual restaurants, and quality bars, including local, national and international brands that provide travelers delicious dining options. Paradies Lagardère was recently recognized for excellence in specialty retail, earning ARN Awards for Best Specialty Retail Brand Operator for its Brooks Brothers concept, and Best Airport Retail Store Design for Dylan’s Candy Bar at Dallas Fort Worth International Airport. Paradies Lagardère delivers the very best solutions – a favorite local concept or a highly-desirable international brand – that exceeds expectations for our airport partners and travelers.

Contact:

Nicole V. Linton
Marketing Communications Manager
P: 404 494 3419
M: 470 455 1843
mail to:nicole.linton@paradies-na.com

Source: Paradies Lagardère

Paradies Lagardère to bring TripAdvisor, Mach1Medical and Drugs & More at the Phoenix Sky Harbor International Airport

TripAdvisor, Mach1Medical and Drugs & More provide unique new retail and service offerings in Terminal 4

ATLANTA, 2017-May-26 — /EPR Retail News/ — Paradies Lagardère, the travel retail and restaurateur leader in North America, was awarded a new travel essential store and a specialty service location at the Phoenix Sky Harbor International Airport (PHX). After careful consideration of the needs of PHX, its employees and its passengers, Paradies Lagardère created a winning bid that not only addresses the airport’s specific objectives and goals, but also creates memorable and positive shopping and customer service experiences for passengers.

Quote:

“We are thrilled and very appreciative of this opportunity to continue expanding our long-standing relationship with Phoenix Sky Harbor International Airport and deliver these concepts in Terminal 4,” said Gregg Paradies, president and CEO, Paradies Lagardère. “These specialty service and travel essential offerings will be a great complement to the airport and a strong fit for the passengers in this market.”

Additional details:

The travel essential store and specialty service location proposed in Paradies Lagardère’s winning bid for Terminal 4 include:

  • TripAdvisor® is the world’s largest travel website and app with more than 390 million unique visitors monthly. The TripAdvisor travel essential store will offer consumers a convenient, one-stop shop that covers all of a traveler’s needs, sell products such as toiletries, neck pillows and beverages, and could include some TripAdvisor-branded products. The PHX TripAdvisor store location will also support local, regional and state businesses and national vendors. Air travelers will be able to purchase local favorites such as Sonoran Kettle Corn and Cactus Candy, and souvenirs from Southwest Ornaments, Dos Damas Designs and Hand N Hand Designs.
  • Mach1Medical is a state of the art, on-demand medical clinic that will be located in Terminal 4. Created by Dr. John Shufeldt, Mach1Medical will serve travelers experiencing non-life threatening medical conditions, as well airport employees experiencing minor health issues. The revolutionary concept uses a Six Sigma-driven process to rapidly evaluate and treat patients in a high-quality, patient-centric manner.
  • Drugs & More will also be offered with Mach1Medical, providing travelers with newspapers, magazines and travel accessories. Over-the-counter medication, electronic accessories, gourmet snacks, ice-cold beverages, luggage, and apparel will also be available for purchase.

Paradies Lagardère is also supporting the local community through partnerships with the Southwest Autism Research and Resource Center (SARRC) and My Brother’s Keeper. SARRC is an internationally-recognized nonprofit organization dedicated to autism research, education, evidence-based treatment, and community outreach. Its mission is to advance research and provide a lifetime of support for individuals with autism and their families. In February 2014, President Obama launched the My Brother’s Keeper initiative to address persistent opportunity gaps faced by boys and young men of color and ensure that all young people can reach their full potential. Paradies Lagardère has employed associates from both programs.

Paradies Lagardère specializes in three key airport concessions areas: Food and Beverage, Travel Essentials and Specialty Retail. Within Travel Essentials and Specialty Retail, we offer a diverse mix of categories including fashion, luxury, electronics, convenience, sports, luggage, jewelry, and souvenirs. We also deliver high-end restaurants, quick-serve and casual restaurants, and quality bars, including local, national and international brands that provide travelers delicious dining options. Paradies Lagardère was recently recognized for excellence in specialty retail, earning ARN Awards for Best Specialty Retail Brand Operator for its Brooks Brothers concept, and Best Airport Retail Store Design for Dylan’s Candy Bar at Dallas Fort Worth International Airport.

Paradies Lagardère delivers the very best solutions – a favorite local concept or a highly-desirable international brand – that exceeds expectations for our airport partners and travelers.

Contact:

Nicole V. Linton
Marketing Communications Manager
P: 404 494 3419
M: 470 455 1843
mailto: nicole.linton@paradies-na.com

Source: Paradies Lagardère

Paradies Lagardère awarded eight new specialty retail and travel essential stores at the Phoenix Sky Harbor International Airport

ATLANTA , 2016-Jun-23 — /EPR Retail News/ — Paradies Lagardère, the travel retail and restaurateur leader in North America, was awarded eight new specialty retail and travel essential stores at the Phoenix Sky Harbor International Airport (PHX). After conducting specific outreach and research with local and regional businesses, Paradies Lagardère created the winning bids with several leading national brands, as well as popular locally-themed concepts that will create a sense of place and highlight the personality and culture of the surrounding communities.

Quote:

“We are thrilled and very appreciative of this opportunity to continue and expand our very strong relationship with Phoenix Sky Harbor International Airport, and deliver these highly-recognized national and local brands in Terminal 4,” said Gregg Paradies, president and CEO, Paradies Lagardère. “From the iconic TODAY and Brooks Brothers brands to the popularity of Phoenix’s own Roosevelt Row, our diverse mix of specialty and travel essential retail offerings will be a great complement to the airport and a strong fit for the passengers in this market.”

Additional details:

The specialty retail and travel essential/news and gift stores proposed in Paradies Lagardère’s winning bids for Terminal 4 includes:

Travel Essentials/News and Gift Locations:

  • TODAY – Pioneered by NBC News in 1952, TODAY is a leading morning news broadcast providing the latest in domestic and international news, weather, entertainment and sports. This themed travel essential store showcases a thorough selection of newspapers, magazines, beverages, electronic accessories, gourmet snacks, HBA items, and TODAY-branded merchandise.
  • NBC 12 News – Celebrating and championing the people of Arizona, 12 News is the NBC affiliate in Phoenix and serves more than two million people every day. This connection to Phoenix and Arizona will be well represented in this travel essential store that offers items most desired by passengers, including electronic accessories, popular magazines and newspapers, beverages, snacks, HBA items, and more.
  • Arizona Highways – A Paradies Lagardère customized concept, this unique travel essential store takes pride in offering community-inspired products through local partnerships. Great for any traveler to obtain a refreshing beverage, healthy snack or local publication, as well as pick up an Arizona-themed gift for the trip home.

Specialty Retail:

  • Roosevelt Row (souvenirs) – A centerpiece to a newly-energized downtown and a national art showcase, Roosevelt Row is the perfect theme for this new Marketplace that will offer a rotating selection of Phoenix-specific products, gifts and wow-inducing items. From a Made In Arizona Boutique section to items generated through our partnerships with the Botanical Gardens and the Southwest Autism Research and Resource Center (SARRC), Roosevelt Row will be a “must stop” for PHX passengers.
  • Brooks Brothers – Brooks Brothers is an institution that has shaped American style – for men and women – through fashion innovation, quality, personal service, and exceptional value. As the exclusive airport operator, Paradies Lagardère is proud to offer travelers quality dress shirts, suits, ties, dresses, and fashion accessories.
  • Cactus Candy – The Cactus Candy Company has been creating candies, jellies, marmalades and syrups out of the prickly pear cactus since 1942. The brand has been an Arizona icon for more than 70 years and will now make its way into Phoenix Sky Harbor with two locations.
  • iStore – iStore offers personal mobile devices and accessories “for your digital life” including tablets, e-readers and headphones from leading brands such as Apple, Sony, Bose, and more. The only Apple specialist with more than four years of experience in North American airports, iStore offers a unique airport shopping experience, allowing travelers to directly interact with mobile technologies.

Paradies Lagardère specializes in three key airport concessions areas: Food and Beverage, Travel Essentials and Specialty Retail. Within Travel Essentials and Specialty Retail, we offer a diverse mix of categories including fashion, luxury, electronics, convenience, sports, luggage, jewelry, and souvenirs. We also deliver casual and quick serve restaurants, and quality bars, including local, national and international brands that provide travelers delicious dining options.

Paradies Lagardère delivers the very best solutions – a favorite local concept or a highly-desirable international brand – that exceed the expectations for our airport partners and travelers.

 

Media Contact:

Nicole V. Linton
Marketing Communications Manager
Phone: 404 494 3419
Mobile: 470 455 1843
Email Nicole
Mail:  2849 Paces Ferry Road, Overlook 1 – 4th Floor, Atlanta, GA 30339, USA

Source: Paradies Lagardère