LONDON, 2014-2-24 — /EPR Retail News/ — BRC Global Standards has announced the availability of a 24/7 telephone hotline – TELL BRC – offering a confidential reporting service hotline for employees, suppliers, clients and other stakeholders to report concerns they may have about wrongdoing in a manufacturing site that is certificated against a BRC Global Standard.
The service is being provided in three languages – English, Spanish and Mandarin and will be launched on Monday 24 February 2014.
More about TELL BRC
• A confidential, easy to use, anonymous global service
• All incidents will be investigated and resolved in a timely, effective and efficient fashion by BRC Global Standards compliance department
• Ability to track an incident from report to closure
Mark Proctor CEO of BRC Global Standards said “We are launching this service to open a confidential communication channel between individuals who work in the retail supply chain and the BRC to allow them to inform us if they should experience wrongdoing at a BRC certificated site. The service has been developed with the whistleblower in mind to encourage them to come forward”.
About BRC’s Global Standards
BRC Global Standards is the world’s largest provider of safety and quality standards’ programs for food manufacture, packaging, storage and distribution. The standards are generated with the help of technical specialists, retailers, manufacturers and certification bodies from around the world, ensuring that all standards are based on practicality, rigour and clarity.
The BRC Global Standards’ certification scheme offers comprehensive support to help new and established businesses achieve and maintain their quality and safety aims.
For more information, please visit the BRC Global Standards website.
BRC Press Office +44 (0)20 7854 8924 / +44 (0)7921 605544