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Marks & Spencer appoints Sharry Cramond to the new role of Marketing Director, Food & Hospitality

LONDON, 2018-Jan-22 — /EPR Retail News/ — Marks & Spencer today announces that it has restructured its Marketing Team as part of its ongoing programme of change under its five-year transformation plan. The new team structure strengthens talent and will be more closely aligned to the strategic priorities of the Food and Clothing & Home business units.

The move will see Sharry Cramond join the team in the new role of Marketing Director, Food & Hospitality. Sharry joins from Southeastern Grocers in the USA and is a highly experienced retail & digital marketer having worked in senior positions at Tesco and Coles Australia, as well as many well-known food brands.

To complement Sharry’s position in Food & Hospitality, Nathan Ansell, who is currently Marketing Director Customer & Loyalty, is appointed to the new role of Marketing Director, Clothing & Home. Completing the senior marketing team will be Rob Weston who will move to be Marketing Director, Brand & Customer, assuming responsibility for a new customer centre of excellence in addition to his current brand remit. All three roles will report into Patrick Bousquet-Chavanne, Executive Director, Customer, Marketing & Digital.

Patrick Bousquet-Chavanne said: “We’re changing M&S. Marketing and customer engagement will play a significant part in our transformation. The new team structure reflects this and, coupled with our one-brand approach, will ensure that we are faster, more commercial and acutely focused on our customers.

“Sharry is a creative firebrand who brings strong food and digital experience to the team. We are looking forward to working together to drive our transformation plan with pace and clarity for our customers.”

In addition to these changes, which take effect from 29 January 2018, M&S today confirms that Victoria Self, who as previously announced is joining M&S as Digital Director reporting to Patrick Bousquet-Chavanne, will take up her role on 25 January 2018.

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For further information, please contact:

Marks & Spencer Corporate Press Office           +44 (0) 20 8718 1919


Notes to Editors:

Making M&S Special 

In November 2017 Marks & Spencer set out a transformation programmefor the business concentrating on Restoring the Basics, Shaping the Future and Making M&S Special.

Under this transformation programme, Making M&S Special, M&S has to date announced:

A slowdown in the Simply Food store opening programme

An acceleration of the UK store estate programme

The sale and franchise of its retail business in Hong Kong and Macau

A new Technology Transformation Programme

Improvements to its Clothing & Home Logistics Network

SOURCE: Marks and Spencer plc

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