Wincor Nixdorf will present technologies and services to automate retailers POS and back-office processes at EuroCIS

Paderborn, Germany, 2015-2-11 — /EPR Retail News/ — At EuroCIS, Wincor Nixdorf will present technologies and services with which retailers can automate their POS and back-office processes to provide an attractive shopping experience for customers and better support for staff. The solutions can help increase sales as well as create opportunities for up- and cross-selling.

The expert for IT solutions for retail and banking will highlight key trends and challenges in retail at the trade show:
•Consumers are extremely well-informed about products and offerings thanks to the Internet. They also expect to have consistent information at their fingertips when shopping at a store.
•Consumers want different checkout options for different shopping
situations – from traditional checkouts and automated checkout solutions to mobile self-scanning.
•Retailers, especially in the lifestyle & fashion segment, are increasingly seeking elegant and mobile solutions that accentuate their brand image and help them connect with their customers.

To address these trends, Wincor Nixdorf will showcase a number of new or enhanced IT solutions:
The new BEETLE /moPOS offers the necessary power and functionality of a traditional POS terminal and the mobility to serve consumers anywhere. The tablet (8.3″ and 10.1″) is based on Intel’s latest processor technology and runs a Microsoft Windows 8.1 or an Android 4.4 operating system. Retailers can thus use their current Windows-based POS and merchandise management applications, as well as any new app-based suite. “The checkout process rarely provides up-selling opportunities because all of the customer’s purchasing decisions have already been made. However, if employees can offer a comprehensive service around the store, this would open up completely new possibilities, for example, to point out complementary products and current sales promotions or answer inventory questions and thereby increase the shopping cart size,” says Dr. Bernd Bueker, Vice President Retail DACH at Wincor Nixdorf. “The mobile POS technology we’re showcasing at EuroCIS opens up completely new opportunities for retailers in this context.”

Wincor Nixdorf’s BEETLE /iSCAN EASY Hybrid offers retailers maximum flexibility at the POS: The terminal can be converted from an attended to a self-service checkout quickly and easily. As a result, the checkout process can be sped up during peak times by switching over from self-service to attended mode – or returning to self-service mode once lines have shortened. In turn, consumers can ask for an employee to assist them at any time: the retailer takes control of the system again at the touch of a button. Because the 100% ADA II-compliant BEETLE /iSCAN EASY Hybrid is so easy to use, it takes only one store employee to monitor and manage several POS systems simultaneously. The quick and easy convertibility combined with ease of use enables retailers to keep lanes open at all times and optimize their assignment of personnel.

The topic of self-checkout systems is omnipresent in German retailing, but the processes and technologies have not yet been able to become established across the board in Germany – unlike in other European countries, such as most notably the UK, France, Belgium and the Netherlands, but also Spain, Scandinavia and even some markets in Eastern Europe like Poland or Hungary. Germany is lagging behind in terms of the number of installations. Yet the technology has reached such a level of market maturity that it can win broader acceptance among retailers and consumers in Germany, too. In order to promote its acceptance, Wincor Nixdorf is a partner in the “Self-Checkout Initiative” of the EHI Retail Institute. The initiative’s objective is to provide extensive information on self-scanning and complete self-checkout systems in order to optimize knowledge and retailers’ motivation for self-checkouts and increase their use in the industry. In March, the EHI Retail Institute intends to team up with the initiative’s partners to launch a website where all information and the results of studies can be found.

In the field of back-office automation, Wincor Nixdorf will showcase the latest version of its cash office-management solution at EuroCIS. It enables retailers to optimize cash handling and create a closed loop between the POS and the cash office. This automated front and cash office solution frees employees from routine functions, such as sorting and counting cash. It also gives retailers an overview of their current cash situation at all times. This solution is ideal for large retailers that handle significant amounts of cash per shift, such as supermarkets and hypermarkets.

Visitors can discover Wincor Nixdorf’s retail solutions at its trade fair stand (C26) in Hall 9 and at two presentations to be held at the fair:

Retail goes mobile – the store’s digital transformation
Speaker: Mike Werder
February 24, 2015, 12:00 – 12:30 p.m. in the EuroCIS Forum (Hall 10, D04)

Ready for omnichannel retailing? Creating customer experiences, optimizing store processes
Speaker: Thomas Haas
February 25, 2015, 11:30 a.m. – 12:00 p.m. in the Multichannel Forum (Hall 9, F59)

Wincor Nixdorf to demonstrate how retailers deliver seamless omnichannel experience for consumers at EuroCIS 2015 in Düsseldorf

Paderborn, Germany, 2015-2-3 — /EPR Retail News/ — At EuroCIS 2015 in Düsseldorf, Wincor Nixdorf will show how its combination of hardware, software and professional services helps retailers deliver a seamless omnichannel experience for consumers. In this context, the company will also provide information on the latest version of its retail software suite TP.net 5.5.

According to a study by First Data (First Data 2013 Global Universal Commerce Consumer Tracker Study), around 60 percent of customers gather information online before making purchases in stores. In addition, research from business advisory firm Deloitte suggests that consumers who shop between various online, mobile and traditional channels spend significantly more per transaction compared to customers that only shop in a store.

When consumers leverage multiple channels to conduct purchases, they expect a consistent shopping experience across each channel. Against this backdrop, seamlessly integrating mobile, online and in-store systems remains one of the biggest IT challenges facing traditional brick-and-mortar retailers today. The ability to master this challenge will determine the long-term winners and losers in the retail space.

At EuroCIS, Wincor Nixdorf will therefore demonstrate how retailers can align their IT structures to connect online and offline commerce. And Wincor Nixdorf will showcase new mobile POS technologies that bring all sales-relevant data and information to the fingertips of store employees, to help them respond to consumer inquiries with the touch of a button or complete transactions anywhere in the store.
“In order to deliver a consistent shopping experience across any consumer channel, retailers not only have to link up their customer databases and various points of sale, but they also need to unify their back-end processes,” said Dr. Bernd Bueker, who is responsible for the IT specialist’s retail business in the D-A-CH region. “Our TP.net software suite is currently used by retailers in more than 70 countries to address these issues.” Wincor Nixdorf’s TP.net software forms the cornerstone of a true omnichannel platform. It provides retailers with seamless connectivity for applications across multiple channels, including customer loyalty programs, intelligent rules-based pricing and promotions, advanced checkout concepts and back-end functions for the management of store networks. The latest version of the software suite features a new customer relationship management component that provides real-time interaction with consumers on all channels, including social media touch-points.

TP.net 5.5 is part of Wincor Nixdorf’s comprehensive, modular TP Application Suite, which addresses the entire range of sales-related processes required by large, international retailers. The TP Application Suite consists of a series of integrated software applications that have been installed in over 200,000 POS systems worldwide. On the back-end side, the TP Application Suite seamlessly organizes cross-channel order processing, item availability checks and the handling of cash and non-cash payments. And Wincor Nixdorf ensures support for its solutions around the world through its closely-meshed delivery and service network.

Further details on the modular software architecture, graphical user interface and implementation of the suite will be made available during EuroCIS at stand C26 in Hall 9.

Visitors should also pencil in two presentations that Wincor Nixdorf will hold at the trade fair:

Retail goes mobile – the store’s digital transformation
Speaker: Mike Werder
February 24, 2015, 12:00 – 12:30 p.m. in the EuroCIS Forum (Hall 10, D04)

Ready for omnichannel retailing? Creating customer experiences, optimizing store processes
Speaker: Thomas Haas
February 25, 2015, 11:30 a.m. – 12:00 p.m. in the Multichannel Forum (Hall 9, F59)

Wincor Nixdorf to present omnichannel solutions at EuroCIS 2015 in Düsseldorf

Ensuring efficiency and an exciting shopping experience across all sales channels

Paderborn, Germany, 2015-1-29 — /EPR Retail News/ — Wincor Nixdorf, a global leader in IT solutions for retail companies and banks, will present at EuroCIS 2015 in Düsseldorf solutions for creating an omnichannel shopping experience as well as for increasing efficiency and decreasing complexity in retail environments. Other focal points of the company’s trade fair presence in Hall 9, Stand C26 will be the mobility of retail customers and store staff, back-office automation, and innovations at the point of sale.

Among Wincor Nixdorf’s new and improved technologies, visitors will find:
•BEETLE /iSCAN Easy Hybrid, an automated checkout solution that can be converted from attended to self-checkout mode at the touch of a button
•Cash office solutions for bank notes and coins that automate the entire cash cycle from the POS to the back office
•Mobile POS solutions that enable the retailer to advise and serve customers or take payment anywhere in the store
•The latest version of Wincor Nixdorf’s TP.net 5.5 software, which controls retail processes and customer communication seamlessly across channels

“The wireless networking of all the different sales channels is one of the biggest challenges facing retail companies today, and one that, to some degree, will decide their market success. Beyond that, retail businesses are facing the need to standardize their central and decentral IT processes in order to increase operational efficiency and reduce operating costs,” says Dr. Bernd Bueker, Vice President Retail DACH at Wincor Nixdorf. “Another factor revolutionizing retail environments is mobile technology, which is having a substantial impact on traditional sales processes.” In addition, today’s consumers want the opportunity in different shopping situations to choose between different checkout options, from traditional staffed checkouts to mobile self-scanning solutions to automated self-scanning.

Visitors can discover Wincor Nixdorf’s retail solutions at its trade fair stand (C26) in Hall 9 and at two presentations to be held at the fair:

Retail goes mobile – the store’s digital transformation
Speaker: Mike Werder
February 24, 2015, 12:00 – 12:30 p.m. in the EuroCIS Forum (Hall 10, D04)

Ready for omnichannel retailing? Creating customer experiences, optimizing store processes
Speaker: Thomas Haas
February 25, 2015, 11:30 a.m. – 12:00 p.m. in the Multichannel Forum (Hall 9, F59)