The customer comes first! The Co-operative Electrical gives its buyers the chance to choose which day they would like their appliance to be delivered on. This completely removes the hassle of waiting around for “approximate delivery days”.
This allows customers to work around their appointed delivery date, and helps make The Co-operative Electrical’s whole delivery service more efficient – because if a customer is expecting a delivery, staff don’t need to spend time confirming dates and times.
And The Co-operative Electrical even saves its customers’ time and energy once their delivery has arrived, as the delivery staff place the item into whichever room it is required, so that it is ready to be connected.
Then, to complete the job, they’ll even ‘do the green bit’ by taking away and recycling the customer’s packaging.
The Co-operative Electrical succeeds in delivering 98% of all orders within just two days of them being placed. Better still, this enhanced service is completely free. But it is now even better…
It’s a real bind having to wait in at home – even taking valuable time off work – to be there to take a delivery of say a new television or washing machine.
It works like this: a customer goes online to http://www.coopelectricalshop.co.uk, and chooses a product showing the ‘FREE Rapid Delivery’ icon. All the major kitchen appliances listed with Free Rapid Delivery are available from stock, so the customer chooses their delivery date and is then notified by either text message and/or email of the scheduled two-hour ‘window’ for their delivery. The email and text are usually sent by the time the customer gets home from work on the day before their scheduled delivery, giving them time to organise themselves and make any necessary arrangements.