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Laura O’Brien appointed Global Director of Client Care and Development and Head of Sales Management for the CBRE Americas

Los Angeles, CA, 2014-10-28— /EPR Retail News/ — CBRE Group, Inc. has appointed Laura O’Brien as Global Director of Client Care and Development and Head of Sales Management for the Americas.

In her Client Care and Development role, she will marshal the resources of the entire CBRE organization to produce exceptional outcomes for clients.

“Laura is the perfect executive to lead this initiative, due to her extensive knowledge of our company, credibility and relationships at all levels of CBRE, thorough understanding of our clients and proven success in team-building and collaboration,” said Mike Lafitte, Global Chief Operating Officer, CBRE.

In her Americas Sales Management role, Ms. O’Brien will implement CBRE’s sales management operating model at the local market level, working with local market leaders to the right team on the field to both secure business and produce the best results for clients.

“Laura is a highly talented executive who has excelled in a variety of senior leadership roles and who had a highly accomplished, two-decade career as a sales professional before moving into leadership,” said Cal Frese, Chief Executive Officer, the Americas, CBRE. “She knows our people, clients and strategy especially well and understands the paramount importance of our matrix structure in driving success.”

Prior to this new appointment, Ms. O’Brien served as CBRE’s Global Director of Human Resources and Workplace Strategy. In that role, she oversaw CBRE’s worldwide human resources operations, including employee relations, staffing and recruitment, training and professional development, diversity, compensation and benefits. Ms. O’Brien also served as Global Director of Global Facilities, with responsibility for corporate real estate, including CBRE’s Workplace Strategy initiative, called Workplace 360.  With almost two dozen now open around the world, these offices provide a flexible way of working and a system of places, technologies, and protocols that allow for choice based on an employee’s changing needs and preferences throughout the day.

Earlier she served as Senior Vice President, Special Projects, and partnered with CBRE senior executive leadership to implement the company’s strategic priorities in the Americas and around the globe. These projects included the globalization of certain business lines and shared services functions.

Ms. O’Brien began her career at CBRE as a sales professional, rising to Senior Vice President, at that time the Company’s highest sales professional level. Her brokerage experiences spanned the entire client life cycle from strategic planning to transaction management to project management and occupancy, and she served several major multi-national companies. Her work was profiled in such media as the Wall Street Journal, Los Angeles Times and ABC’s “Good Morning America.”

She is a member of the company’s Global Operating Committee and the Americas Operations Management Board. Ms. O’Brien also co-chairs the operating committee of the CBRE Foundation, the company’s philanthropic entity. She is also the recipient of the CBRE’s Women’s Network Endurance of Spirit Award. Ms. O’Brien has been with the Company since 1991.

Ms. O’Brien has a Bachelor of Science in Finance and Management from California State University at Northridge and an MBA in Finance from the University of Southern California.

About CBRE Group, Inc.
CBRE Group, Inc. (NYSE:CBG), a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2013 revenue).  The Company has approximately 44,000 employees (excluding affiliates), and serves real estate owners, investors and occupiers through approximately 350 offices (excluding affiliates) worldwide. CBRE offers strategic advice and execution for property sales and leasing; corporate services; property, facilities and project management; mortgage banking; appraisal and valuation; development services; investment management; and research and consulting. Please visit our website at

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