LONDON, 2015-9-28 — /EPR Retail News/ — Leading multi-channel retailer Screwfix is celebrating after being awarded the title of Supply Chain Team of the Year at the Retail Week Supply Chain Awards 2015, held on 24 September in London.
Screwfix centres its operations on the promise to provide convenience, value and the best products wherever and whenever its customers need them. The business’ supply chain team earned the esteemed Retail Week title for its dedication to delivering this promise and developing innovative systems, such as Click & Collect which allows customers to order over the phone or online and collect five minutes later from any store, next day delivery seven days a week and a real time stock system across its warehouses.
Lindsay Haselhurst, supply chain & operations director at Screwfix, says: “We’re delighted to have won this award, it’s fantastic recognition for the team and encourages us all to take a moment to celebrate what has been achieved this year. Delivering for our customers is at the heart of the Screwfix DNA. We strive to meet the needs of our busy trade customers while our supply chain team and logistics partner Wincanton work hard behind the scenes to ensure our customers get the best possible experience when shopping with us, whatever the channel.
“An example of this dedication is our Click & Collect service. We’ve had more than six million orders since the service’s launch in 2011. For our customers to be able to pick up their goods from a store just five minutes after ordering requires a precise and consistent supply chain but also one that is responsive and fleet of foot. Our great systems and passionate teams make this possible.
“With 60 new stores opening in the UK this year and the rapid expansion of our German operations there is still much to do and we are looking forward to tackling the challenges of enabling Screwfix’s continued success.”
Screwfix now has 412 stores across the UK.