CarMax to open new digital and technology innovation center in downtown Richmond, Virginia

RICHMOND, VA, 2016-Feb-10 — /EPR Retail News/ — CarMax, Inc. (NYSE: KMX), the nation’s largest retailer of used vehicles, today announces plans to open a new digital and technology innovation center in downtown Richmond, Virginia. During the next few months, CarMax also plans to hire more than 50 associates for technology and digital positions, some of which will work in this new location.

CarMax is growing and plans to open 13-16 new stores nationwide each year for the next two years, leading to home office growth and new technology positions in support of stores and strategic initiatives. To address this growth, CarMax plans to lease approximately 26,000 square feet in a mixed-use commercial building in the historic Lady Byrd Hat building located at 140 Virginia St. in Shockoe Bottom. Built in 1894, the building has been used as the Virginia Paper Company, a hat factory, a concert venue and various other commercial purposes including offices.

Open technology and digital positions include a range of roles such as application architects, UX designers, security analysts and software developers. They will be charged with using innovative technology to enhance the e-commerce capabilities that CarMax offers customers.

“Team members have the opportunity to work in a unique environment similar to a startup, but backed by the support of a large, established company,” said Shamim Mohammad, senior vice president and chief information officer for CarMax. “We are looking for a variety of experience levels to develop best-in-class platforms and advance our website, mobile apps and associate platforms to help CarMax continue to deliver an unparalleled customer experience.”

CarMax data shows that consumers often begin vehicle research online and complete the purchase in-store. This trend is continuing to grow, leading to the need for new technology positions. Currently, approximately 65% of visits to come from something other than a laptop or desktop computer and approximately 90% of CarMax purchasers start on or the CarMax mobile app.

“We are relentlessly customer focused and are testing and iterating constantly to improve their experience,” said Jim Lyski, chief marketing officer for CarMax. “We’re looking for individuals ready to help us seamlessly integrate the digital and store experience for our customers.”

CarMax’s well-established, team-oriented culture is recognized each year for numerous national and local awards as an employer of choice and great company to work for. CarMax has been named onFortune magazine’s “100 Best Companies to Work For®” list eleven consecutive years, “50 Best Workplaces for Diversity,” and “20 Best Workplaces in Retail” (ranked #10), as well as one of Training magazine’s “Training Top 125” companies in America.

Learn more about CarMax’s exciting digital technology career opportunities at

About CarMax
CarMax, a member of the Fortune 500 and the S&P 500, and one of the Fortune “100 Best Companies to Work For®” for 11 consecutive years, is the nation’s largest retailer of used vehicles. Headquartered in Richmond, Virginia, CarMax currently operates 155 superstores in 77 markets. The CarMax consumer offer features low, no-haggle prices, a broad selection of CarMax Quality Certified used vehicles, and superior customer service. During the 12 months ending February 28, 2015, the company retailed 582,282 used cars and sold 376,186 wholesale vehicles at our in-store auctions. For more information, access the CarMax website at

SOURCE: CarMax Business Services, LLC

Media Contact
Jennifer Bartusiak, CarMax Public Relations, (804) 747-0422, ext. 4429,