Paderborn, GERMANY, 2016-Feb-10 — /EPR Retail News/ — The home furnishing retailer IKEA is consolidating its purchasing of IT solutions from Wincor Nixdorf for its 330 stores in 28 countries. The purchase includes solutions for both payment processes and cash management as well as hardware and software for its traditional and express checkouts.
The solution also comprises a full range of services from consulting, planning and integration testing to installation, operation and a help desk for the customer’s service inquiries. Wincor Nixdorf will also keep track of all system states online (remote monitoring).
The latest step toward standardizing the IT landscape was the installation of some 14,000 Wincor Nixdorf POS systems, for which the IT specialist for banks and retail companies will also provide services such as maintenance and repairs.
A standardized IT landscape enables IKEA Group to quickly transfer the concept to new stores as software updates easily can be installed on all systems from a central location. Inevitably, country-specific adjustments are simplified since they are always made on the basis of a uniform platform.
The hardware and software provided by Wincor Nixdorf also covers the processing of cash collection at IKEA stores, also known as cash management. This process stretches from the checkout, where the cash is accepted, to the cash office, where the money is automatically counted and prepared for pick-up by a cash-in-transit company. Furthermore, express checkout systems from Wincor Nixdorf are in use at all the stores so that customers can scan their own purchases and pay by card, if they desire.
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