Starbucks announces locations of its next five Military Family Stores

The newly dedicated stores will provide a welcoming environment for all customers, with particular recognition and support of the local military community

SEATTLE, 2017-Apr-29 — /EPR Retail News/ — As part of its continued commitment to the veteran and military spouse community, Starbucks today (April 25, 2017) announced the locations of its next five Military Family Stores (MFS): Austin and El Paso, Texas (Camp Mabry and Ft. Bliss); Clarksville, Tennessee (Fort Campbell); Newport, Rhode Island (Naval War College); and Bedford, Massachusetts (Joint Base Hanscom).

The five stores bring the total MFS count to 37 operating across the U.S.

In March, at the company’s Annual Meeting of Shareholders, Starbucks announced it would be dedicating 100 more stores with a MFS designation over the next five years. This is part of a commitment to hire 25,000 Veteran and military spouses by 2025. The company has hired more than 10,000 Veteran and military spouse partners (employees) since 2013.

“Service members and military spouses are the best example of engaged citizens.  Long after leaving active duty, they continue to vote, volunteer and serve their communities at a high rate, serving as the best examples of citizenship,” said John Kelly, senior vice president, Social Impact & Public Policy. “We are honored to serve as a place where these American heroes can continue to impact their community in a positive way.”

Functioning as a hub within the military community, stores with an MFS designation focus on programs that address the specific needs of Veterans, military spouses and active-duty service members. Each store catalyzes Starbucks Veteran hiring efforts and connects to its community through relationships with the local military base and with Veterans service organizations. The stores will also honor Starbucks partners and customers with design components, such as special murals, patriotic green aprons and offer merchandise that reflect the company’s appreciation for military service.

“Military families move often and live far from family and friends,” said Kathy Roth-Douquet, CEO of Blue Star Families. “We rely on outstanding partners like Starbucks in our communities across the country. Having a Military Family Store nearby means knowing that there is a welcoming environment to engage with neighbors and combat that sense of isolation.”

Among the special programs from these stores is Military Mondays, a collaboration between local veteran service organizations and Starbucks that offers pro bono legal support and other veteran and military spouse services at the company’s stores.

Many of the stores with MFS designation have also joined the Adopt a Military Unit program, where store partners sponsor units and send care packages to those deployed overseas.

In addition, the stores allow Starbucks to work with various Veteran Service Organizations that serve the needs of distinct groups within the military and veteran populations, including:

The U.S. Chamber of Commerce Hiring Our Heroes Foundation: a program launched in 2011 as a nationwide initiative to help veterans, transitioning service members, and military spouses find meaningful employment opportunities.

Blue Star Families: the leading advocate for and supporter of military spouses with a focus on career development, caregiving, and our informative research.

Team Red White and Blue: a program that enriches the lives of America’s veterans by connecting them to their community through physical and social activity.

Tragedy Assistance Programs for Survivors (TAPS) supports the families of fallen service members.

For more information on this news release, contact the Starbucks Newsroom

SOURCE: Starbucks Corporation


Phone: 206 318 7100

Starbucks announces Buy One, Give One Power Lunch offer during National Hunger and Homelessness Awareness Week

Starbucks announces Buy One, Give One Power Lunch offer during National Hunger and Homelessness Awareness Week
Starbucks announces Buy One, Give One Power Lunch offer during National Hunger and Homelessness Awareness Week


Seattle, 2016-Nov-16 — /EPR Retail News/ — Hunger exists in every county in the U.S., affecting 42 million Americans including 13 million children according to a 2016 report by the United States Department of Agriculture.

During National Hunger and Homelessness Awareness Week, Starbucks is inviting customers to purchase a Power Lunch and in return, the company will donate a Power Lunch to the Feeding America® network of local food banks.* This Buy One, Give One Power Lunch offer will be available from November 15-21 in participating Starbucks® stores across the U.S.

“Every day all around us there are people who don’t know where their next meal is coming from,” said John Kelly, senior vice president, Global Social Impact.“This offer to provide a nourishing meal to someone in need is part of a multi-year national effort by Starbucks and Feeding America to close the hunger gap.  It’s part of our role and responsibility to our communities.”

“People are more likely to give during this time of year and Starbucks support is particularly important because it amplifies and reinforces our message about hunger in our community,” said Nicole Suydam, CEO, Second Harvest Food Bank of Orange County, a Feeding America member food bank.

Building on an Existing Relationship

In March 2016, Starbucks announced a collaboration with Feeding America to launch Starbucks® FoodShare, a program where partners (employees) can donate ready-to-eat meals to food banks from its 7,800 company-operated stores in the U.S. Since launching a successful pilot of the program in San Diego last summer, Starbucks has added new markets including Orange County, Las Vegas, Denver and Colorado Springs. The company is scheduled to complete its rollout of Starbucks® FoodShare by 2019 and build upon the more than 345,000 nourishing meals that have been delivered to people in need to date.

“Our partners understood how important it was for us to donate surplus food back to the local community and they were the catalyst behind the FoodShare program,” said Kelly. “We were so inspired by Feeding America and all of its network partners that spend each day trying to get food to the people who need it the most. Now we can help address hunger together.”

“Launching this partnership with Starbucks has been a watershed moment for our food rescue efforts,” said Diana Aviv, CEO of Feeding America. “We are committed to identifying innovative solutions for sourcing food. Programs like FoodShare are a step in the right direction. Thanks to Starbucks contributions, more families and children will have access to a variety of nutrient-rich food.”

The Power of Lunch

Based on its relationship with Feeding America, Starbucks determined that it could do even more to get food to those in need by introducing the Power Lunch Buy One, Give One offer and encouraging customers to participate.

“We have a quality lunch menu that we’re pleased to provide to our customers and with this offer, we can donate nourishing meals to families in need as well,” said Ka Bao Lee, product manager Starbucks Lunch. “With Thanksgiving upon us, we think this is a particularly impactful time for such an effort.”

Although the offer lasts for one week, the lunches will be donated over a 90-day period. This will allow for a continuous flow of nourishing Starbucks meals that will meet the needs of local food banks for several weeks. Starbucks anticipates donating at least 50,000 Power Lunches with the help of its customers.

“The additional food from the Power Lunches will help our agencies feed children, families and seniors at a time when there are many demands on financial resources and when people are often unable to find enough food for their next meal,” Suydam said.

*Donations will be distributed in California, New York, Arizona and Colorado. Learn more at

Media contact:

Phone: 206 318 7100

Source: Starbucks


New Zealand: Foodstuffs’ supplier Coastal Spring Lamb named finalist in four categories of the 2016 NZ Food Awards

Auckland, New Zealand, 2016-Oct-11 — /EPR Retail News/ — Meat-lovers have long known that the choicest cuts are served at New World and PAK’nSAVE – and now there’s proof their spring lamb is a cut above the rest.

Coastal Spring Lamb, which is sold exclusively in supermarkets by Foodstuffs, has just been named a finalist in not one but four categories of the 2016 NZ Food Awards.

The company, which sells lamb grown by family farms on the east and west coasts of the lower North Island, is a finalist in the Primary Sector Product Award, which is open to all primary sector food and beverage producers; the Chilled Short Shelf Life Award, for food produced by companies with at least $3 million turnover; the Business Innovation Award, and the Export Innovation Award.

Coastal Spring Lamb founder Richard Redmayne says to be a finalist in all of the four categories they entered is very exciting for their family business.

“We’re particularly happy for our farmers, who are out in all weather, weeks on end, producing the best lamb in the world – usually without recognition. This gives them that recognition.”

“We’re also delighted because our fellow finalists include much larger companies, and it proves that it is possible for a niche business to produce some of the best food in New Zealand.”

Coastal Spring Lamb first started selling lamb to the New Zealand market in 2010, initially just to four New World supermarkets in the lower North Island.

This coming spring lamb season, from October to January, their meat will be available at New Worlds around the country, PAK’nSAVE in the South Island and selected Four Square stores.

New World Wanganui Owner, John Kelly says Coastal Spring Lamb has proven very popular with shoppers.

“Their meat is superb,” says Kelly, “and our customers clearly agree. Last season’s product was quickly snapped up, and I’m sure that will be repeated when we start selling it again in October.”

Redmayne says partnering with Foodstuffs has given his company the confidence to grow.

“Foodstuffs is focused on great service, exceptional food, and enduring relationships with their customers, and these are values that match ours exactly. We’ve been able to meet individual store owners and their in-store master butchers, and share our story with them, which means, together, we can provide a product with real provenance – from our families direct to their shoppers.”

He says his company is also exporting lamb to Belgium, Thailand, Vietnam, Dubai, Hong Kong, Macau and Singapore.

“We recently returned from a month in Asia, where we met with 74 executive chefs from 5 and 6-star hotels and resorts. These are chefs who can source the best food in the world, but aren’t used to meeting the actual farmer! The fact they’re choosing to use our meat is very humbling.”

Foodstuffs stores will start selling Coastal Spring Lamb on 10 October, and Coastal Spring Lamb will hold its official launch on 12 October, the day before NZ Food Award winners are announced on 13 October.


Foodstuffs Communications Team Phone: 0800 376 3342


New Zealand: Foodstuffs' supplier Coastal Spring Lamb named finalist in four categories of the 2016 NZ Food Awards
New Zealand: Foodstuffs’ supplier Coastal Spring Lamb named finalist in four categories of the 2016 NZ Food Awards


Source: Foodstuffs

Starbucks rolls out Starbucks® FoodShare program

Starbucks rolls out Starbucks® FoodShare program


Seattle, 2016-Aug-27 — /EPR Retail News/ — Starbucks is rolling out Starbucks® FoodShare, a program to donate ready-to-eat meals to food banks from its U.S. company-operated stores, two years ahead of schedule.

When announcing the program in March, the company planned to complete the rollout of the program across its 7,600 company-operated stores by 2021. Now the company is accelerating the program to reach all participating U.S stores in three years instead of five.

“The response to Starbucks FoodShare has been so positive that we have determined we need to move even faster to serve more communities in need. Our store partners are telling us the need is urgent and we can do more,” said John Kelly, senior vice president, Starbucks Global Responsibility, Community and Public Policy. “With Feeding America’s strategic partnership, we’re excited to announce that we are going to now try to achieve a national rollout two years faster than originally planned.”

In just its first few months, Starbucks FoodShare has already contributed more than 300,000 nourishing meals to people in need. In the Midwest, Southern California and Arizona, refrigerated food has been added to an existing pickup from the Food Donation Connection several times a week. In San Diego, Starbucks and Feeding America launched a pilot project to route a designated refrigerated truck to Starbucks stores daily to pick up any unsold food to deliver to agencies a few hours later. More than 2,400 U.S. Starbucks partners (employees) have helped by donating food every night as part of their store closing routine.

“Partners take great pride in being the catalyst for this program, they knew food that couldn’t be sold in our stores the next day, yet was still safe to consume, could serve a higher purpose. They are reminded of their impact every time they work a closing shift and put salads and sandwiches in the refrigerator instead of the trash for people who are hungry,” said Alyssa Edelen, Starbucks district manager in San Diego.

In partnership with Feeding America and Food Donation Connection, Starbucks intends to scale this program over the next three years and rescue 100 percent of its food available for donation from participating company-operated U.S. stores. In the first year alone, Starbucks FoodShare will be able to provide nearly 5 million meals to individuals and families in need of nourishing food. In partnership with Feeding America, Starbucks is set to on board more than 1,800 Starbucks stores sending meals to nine food banks over the next 12 months.

Hunger exists in every county in the U.S., affecting 48 million Americans including 15 million children according to Feeding America.

On September 8, Hunger Action Day, Starbucks will host members of congress in the Capitol Hill Starbucks location who will participate in the FoodShare process and learn more about the program’s origin with Starbucks baristas. A panel discussion with Feeding America, Capital Area Food Bank and Starbucks leaders will follow, to discuss the critical role that food rescue plays in hunger relief.

Just days before Hunger Action Month launches, Starbucks partners in San Diego are gearing up to celebrate the successful rollout of the San Diego market FoodShare program with a fitting team activity – they are gathering to volunteer at a local Feeding America Food Bank.

Media contact:

Phone: 206 318 7100

Source: Starbucks


Starbucks moves Ethos Water sourcing and manufacturing out of California due to serious drought conditions and necessary water conservation efforts in the state

SEATTLE, 2015-5-9 — /EPR Retail News/ — Due to the serious drought conditions and necessary water conservation efforts in California, Starbucks is moving the sourcing and manufacturing of Ethos Water out of state.

Beginning the first week of May and over the next six months, Starbucks plans to move production to its Pennsylvania supplier, while simultaneously exploring alternatives to transition to a new source and supplier to serve the company’s West Coast distribution.

Starbucks has been actively engaged in the local efforts to conserve water and has decreased usage by 26 percent in the State of California through green building and water conservations practices.

“We are committed to our mission to be a globally responsible company and to support the people of the state of California as they face this unprecedented drought,” said John Kelly, Starbucks senior vice president of Global Responsibility and Public Policy. “The decision to move our Ethos water sourcing from California and reduce our in-store water usage by more than 25 percent are steps we are taking in partnership with state and local governments to accelerate water conservation.”

Ethos Water serves the needs of some of the billion people around the world who lack access to clean water.  Starbucks acquired Ethos Water in 2005 in an effort to help address the global humanitarian water crisis.  Since then Starbucks has invested over $12 million in water, sanitation and hygiene education in coffee growing countries in Africa, Indonesia and Latin America.

For more information on this news release, contact us.

Starbucks the first major company to support Pike Place MarketFront Expansion Project

SEATTLE, 2015-3-30 — /EPR Retail News/ — Lillian Hochstein leaves the bustle of Seattle’s historic Park Place Market behind her and steps outside. She surveys Elliott Bay in the distance, raising her voice to be heard above traffic racing north and south on the double-deck Alaskan Way Viaduct that impedes the view of the waterfront.

The executive director of the Pike Place Market Foundation describes a strikingly different vista to come with a $73 million expansion that will add nearly 50 new stalls for farmers and artists, 12,000-square-feet of retail space, 40 new low-income senior housing units, 300 underground parking spaces and a 30,000-square-foot plaza with a viewing deck.  The new MarketFront is also the first step in the City’s vision to create a dynamic connection between downtown and the waterfront.

“Right now, we have visitors who want to get to the water and don’t go because it’s difficult to figure out how to get there,” Hochstein said. “So they don’t do it. We get 10 million visitors a year and we want more of them to visit the waterfront.”

On Monday, March 23, the Seattle City Council approved a $34 million investment toward expanding the Market. The State of Washington will contribute $6 million, and the rest will come from loans and private donations.

The Market Foundation’s $9 million capital campaign dubbed Pike Up! will provide vital funds for the Pike Place Market expansion with Starbucks becoming the first major company to announce its support, pledging $500,000 toward the effort.

“The Pike Place Market is where it all began for Starbucks, and our customers from around the world visit this iconic store because it is where our values, our spirit for community and connection come from,” said John Kelly, Starbucks senior vice president of Global Responsibility and Public Policy. “The MarketFront project will allow more people to come together in appreciation of everything that Seattle has to offer, and we are proud to be part of the Pike Place Market’s history and future.”

Starbucks support of the Pike Place Market Foundation

Over the years Starbucks partners (employees) have volunteered with the Foundation’s charitable causes, and they will lead community service projects during Starbucks Global Month of Service in April.

In addition to service, every year the Starbucks Chorus raises money for the Great Figgy Pudding Caroling Competition fundraiser, which benefits the Pike Place Market Senior Center and Food Bank. To date, the chorus has raised nearly $400,000. Starbucks has also donated approximately three million servings of coffee to the food bank and supports the Pike Place Market Foundation’s annual Sunset Supper event.

Hochstein, who joined the Market Foundation three years ago,  appreciates the strong link between Pike Place Market and Starbucks.

“We grew up together. Starbucks got a lot bigger than we did,” she said with a laugh. “We love the fact that Starbucks is so integrated into Pike Place Market history. When we go out to ask the public to participate, they always ask if Starbucks is involved. We’re inextricably linked in their minds.”

The roots of Pike Place Market reach back to the early 20th century when money from the Klondike gold rush helped pay construction costs. The market hit hard times in the 1960s and came close to being demolished. Voters came to the rescue and passed a “Save the Market” initiative in 1971, seven months after the first Starbucks became a neighborhood hub.

The City of Seattle created the Pike Place Market Preservation and Development Authority in 1973 with a wide-ranging charter encompassing preservation, supporting farmers, incubating small businesses and providing housing and services to low-income people.

Creating a ‘dynamic’ new public space in Seattle

Ben Franz-Knight is the executive director of the Pike Place Market Preservation and Development Authority. “With the MarketFront, we are reclaiming and completing the last piece of the historic district, and fulfilling a 40-year vision of those who fought to save the Market.  The removal of the Viaduct gives us the unique opportunity to complete an important chapter in the market’s past, and create a new one, with dynamic public space and a pedestrian connection to the waterfront.”

Franz-Knight said that attempts to get the current project off the ground date back to the ‘70s, but “because of the costs to build over the BNSF train tunnel below the site, it has never penciled out.”  The pending removal of the elevated Alaskan Way Viaduct, however, created an opening to finally make the expansion a reality.

The first phase of construction could begin as early as May and is expected to last about 18 months. The public is also invited to participate in this transformation and to be a part of Market history. Find out how by visiting

For more information on this news release, contact us.


Starbucks the first major company to support Pike Place MarketFront Expansion Project

Starbucks the first major company to support Pike Place MarketFront Expansion Project

Starbucks focuses on what it means to be a corporate citizen in the 21st century in its 2014 Global Responsibility Report

What is the role and responsibility of a for-profit, public company?

SEATTLE, 2015-3-23 — /EPR Retail News/ — In its 14th consecutive year of issuing a Global Responsibility Report, Starbucks offers its perspective on what it means to be a corporate citizen in the 21st century and openly shares its progress and challenges.

“I strongly believe that today, more than ever, companies such as Starbucks must use their platforms and resources to create opportunities for their people, as well as for the communities they serve,” said Starbucks chairman and chief executive officer Howard Schultz, in the report’s letter to stakeholders,

In Starbucks newly-released 2014 report, the company announces significant milestones against its 2015 goals: approaching 100% ethically sourced coffee; nearing its 25% water conservation goal; and surpassing 500 LEED-certified stores in 19countries around the world.

Starbucks also updates its progress toward hiring 10,000 veterans and military spouses, creating opportunities for young people, and engaging Starbucks customers and partners (employees) in community service.

“By committing to truly aspirational and global goals, listening to our partners and customers, collaborating with innovative leaders, and candidly reporting on our combined efforts, we hope to inspire others to help redefine the role and responsibility of a public company as well,” said John Kelly, Starbucks senior vice president of Global Responsibility and Public Policy.

As Starbucks closes in on its goals for 2015, leaders share progress and challenges as they begin to create new goals for 2020.  Starbucks is also inviting the world to collaborate on its ambitious efforts through, with an emphasis on building a future with farmers, pioneering green retail at a global scale, and creating real pathways to opportunity for young people.

“With our legacy of sustainable practices and a workforce of more than 300,000 people in 21,000 stores in 66 countries, visited by 75 million customers weekly, we have a unique opportunity to listen, learn, innovate, and take meaningful action to use our scale for good,” said Kelly.

Click here for Starbucks 2014 Global Responsibility Report

Starbucks 2014 Global Responsibility Report

Starbucks Commitment to 100% Ethically-Sourced Coffee 

For 15 years, Starbucks has worked with Conservation International to create a new way to buy coffee – one that’s better for farmers, the planet, and coffee lovers everywhere.

For more information on this news release, contact the Starbucks Newsroom.

Starbucks provides 32,000 three-pack servings of its VIA® Ready Brew Coffee to U.S. troops serving in Afghanistan

SEATTLE, 2015-1-28 — /EPR Retail News/ —  Starbucks recently provided 32,000 three-pack servings of its VIA® Ready Brew Coffee to U.S. troops serving in Afghanistan.

“Getting a cup of coffee is something your average American takes for granted. But for our troops a cup of coffee is a special taste of home,” said Alan Reyes, USO Senior Vice President of Operations. “Imagine a soldier coming off an arduous patrol or hostile fire, and then seeing that Starbucks logo – it takes their minds out of the war zone, even for a few minutes.”

The USO delivered the Starbucks donation to Bagram Airfield, the largest U.S. military base in Afghanistan, over the holidays and ensured distribution to overseas service members. Due to security precautions, the coffee delivery could not be disclosed until now.

“Donations like this serve as a reminder to our troops that Americans back home are thinking about them and are thankful for their service,” Reyes added.

“We’ve heard from many servicemen and women about how grateful they were to receive some coffee from their hometown Starbucks. This year we wanted to build on the organic effort and ensure there was enough for everyone still serving in Afghanistan,” said John Kelly, Starbucks senior vice president of global responsibility and public policy.

The VIA coffee donation is one of the ways Starbucks and its partners (employees) have actively supported military service members for the past 12 years. Here are some examples:

2002 – Starbucks worked with the Red Cross to send its first shipment of coffee overseas to troops. Members of the Starbucks Armed Forces Network (AFN) have regularly organized care package shipments since then.

2003 – A Starbucks store in Fredericksburg, Virginia donated 93 pounds of coffee, delivered by then-Chairman of the Joints Chiefs of Staff Air Force Gen. Richard B. Myers during a holiday trip to the region.

2004 – 12,000 pounds of Starbucks coffee from the company’s roasting plant in Kent, Washington was shipped to Andrews Air Force Base in Maryland. At Andrews, airmen with the 89th Aerial Port packed the coffee on pallets and loaded it aboard a C-17. Since that trip, another 5,000 pounds went overseas to troops in August 2005, 18,000 pounds in December 2005, and 1,100 in July 2006.

Members of the Starbucks Armed Forces Network (AFN) have regularly organized care package shipments since then, including the most recent shipment in December of 2014, the AFN packed over 50 boxes for service members.

Starbucks raised funds for organizations supporting veterans and active duty service members through The Concert for Valor and a new book co-authored by Howard Schultz, “For Love of Country.” In addition, Starbucks is on its way toward hiring 10,000 veterans and military spouses by the end of 2018.

“The company has a heart for people and I have benefitted directly from the support that Starbucks has continually shown to the men and women who serve our country,” said Eric Christensen, a Starbucks business systems analyst.

Christensen has been in the Army for 22 years and is now a Reservist for a biological detection unit based in Washington state. He’s has been mobilized and deployed three times. Looking back on his service in Iraq, he recalled getting care packages of Starbucks coffee that “meant the world” to him.

Starbucks senior financial analyst Adrian Mays was also deployed overseas when he served in the military from 2001 to 2010.

“I remember being completely surprised and thrilled about receiving a package of coffee and other things that came in handy,” Mays said. “It speaks volumes about how Starbucks cares.”

About the USO
The USO’s mission today is the same as it’s been for the past 74 years – to support troops and their families throughout every step of their journey. The USO delivers programs and services to boost morale, entertain comfort and connect those who are a part of the military community. It has more than 160 locations worldwide and nearly 30,000 volunteers.

About VIA® Ready Brew  
Starbucks VIA® Ready Brew is 100 percent arabica coffee in an instant and microground form that is rich and full bodied just like a fresh-brewed cup of Starbucks® coffee. The coffee comes in convenient easy-to-open serving packets – add hot water, wait 10 seconds, stir and drink.

For more information on this news release, contact the Starbucks Newsroom.


Starbucks provides 32,000 three-pack servings of its VIA® Ready Brew Coffee to U.S. troops serving in Afghanistan

Starbucks provides 32,000 three-pack servings of its VIA® Ready Brew Coffee to U.S. troops serving in Afghanistan


Starbucks and Arizona State University created new online Retail Management Degree for partners who are part of the Starbucks College Achievement Plan

SEATTLE, 2015-1-15 — /EPR Retail News/ — Brand reputation, values-centered leadership, and ethical sourcing are components of a new online Retail Management Degree that Starbucks and Arizona State University created for partners who are part of the Starbucks College Achievement Plan.

The Starbucks College Achievement Plan, launched June of 2014, is a significant partnership with ASU that creates an opportunity for eligible Starbucks partners (employees) to finish a bachelor’s degree with full tuition reimbursement through the college’s top-ranked online degree program. Junior and senior students receive full tuition coverage to complete their degrees while freshmen and sophomores can access a combination of partial tuition scholarships and access to need-based financial aid.

Classes for the first spring session of 2015 started this week for more than 1,500 Starbucks partners. The term began with the new, customized Retail Management degree in addition to the 40-plus options ASU already offers.

“Finishing college while working is an unbelievable challenge and we are proud to partner with ASU on this new program to make a four year degree a reality for so many U.S. partners,” said John Kelly senior vice president of Global Responsibility and Public Policy.  “We hope Congress and the White House will learn from these private sector efforts to address college affordability.”

Customizing a retail degree for partners

“We have partners who want to stay with Starbucks and grow their careers in retail after they complete their education,” said Dayna Eberhardt, vice president of Global Learning. “This customized degree is meant to help teach them the kinds of skills they need to be successful in doing that.”

Eberhardt and her team defined five categories of learning that are important to Starbucks: people and team leadership; critical thinking and problem solving; business management; customer service; and sustainability. Drawing on classes ASU currently offers related to those key subject areas, Starbucks and the university’s W. P. Carey School of Business created the new retail degree.

Case studies from Starbucks business situations will be used in the classes, which are open to all ASU students. The next phase of the retail degree might include further customizing classes. For example, future course studies could include examining the challenges of balancing a premium brand with affordability or supply chain issues specific to Starbucks. Another possibility is inviting Starbucks leaders to be guest lecturers.

“It would be beneficial to get as close as possible to teaching our partners the specific skills they’d need to be successful at Starbucks,” said Eberhardt. “There are many exciting possibilities that would help our partners learn and apply valuable skills that are relevant to Starbucks.”

The first Starbucks College Achievement Plan graduate – ‘I’m proof it can be done’

Starbucks shift supervisor Kaede Clifford is open to new possibilities this year as the first graduate of the Starbucks College Achievement Plan. Clifford has been a Starbucks partner for 13 years. During that time she’s moved from Seattle to Arizona to Germany then back to Washington state. With support from the Starbucks partner education benefit, she recently completed a degree she had started years earlier with ASU.

“I decided to take a semester off and that turned into six years,” Clifford said. “It was important to me to finish my degree. I wanted to finish something I started and also I know it will provide more opportunities to further my career.”

Clifford graduated summa cum laude in December with a BA in Mass Communication and Media Studies. The field interested her after years of being a Starbucks barista and communicating with thousands of customers.

“It’s been interesting watching how people interact with each other in a Starbucks store. It’s almost like a learning lab of its own,” she said.

One of her favorite classes was studying the evolution of digital communications from print, to radio, to television and online.

“It was difficult to take classes online at first. You do have to hold yourself accountable to studying, but I’m proof it can be done,” Clifford said.

For partners who are considering the Starbucks College Achievement Plan, Eberhardt suggested talking with an ASU enrollment coach who can answer questions about managing work, family and online study and can give specific tips about signing up for classes and a special week-long orientation program designed for Starbucks partners.

Partners, learn more about the Starbucks College Achievement Plan and Arizona State University.


For more information on this news release, contact the Starbucks Newsroom.


Starbucks and Arizona State University created new online Retail Management Degree for partners who are part of the Starbucks College Achievement Plan

Starbucks and Arizona State University created new online Retail Management Degree for partners who are part of the Starbucks College Achievement Plan