Paderborn, Germany, 2014-2-17 — /EPR Retail News/ — Modern retail software needs to integrate the online and offline worlds and meet all the requirements of functionality, architecture and international orientation in multi-channel sales. This is because, for example, today’s consumers gather information online but make their purchases in stores – or vice versa. And in the process, they expect consistency and the same quality everywhere.
Against this backdrop, Wincor Nixdorf is preparing the next release of its store software TP.net for May 2014 in order to optimize the mapping and control of all processes for international multi-channel retailers. Retail companies will be able to use the new version – TP.net 5.5 – to connect their sales channels congruently and control them more efficiently. Among other things, TP.net 5.5 ensures a consistent link between sales and merchandise management data flows so that, for example, order processes and item availability can be coordinated across channels. The new release also enables cross-channel control of marketing and loyalty activities. Moreover, TP.net 5.5 connects the stationary checkout systems in stores to multiple mobile applications on end devices running iOS and Android operating systems, and ensures the successful integration of POS peripheral devices in mobile processes.
Wincor Nixdorf takes over software installation and testing in addition to implementing updates and providing 1st, 2nd and 3rd Level Support for the store staff. A standardized procedure based on areas of responsibility defined by the customer and Wincor Nixdorf enables the rapid transfer of the solution to the entire store network while ensuring complete process transparency.
One element of this cross-channel solution is Wincor Nixdorf’s new checkout software mobile POS. “The extension of our proven, standards-based framework TP.net with these and other cross-channel functions offers retail companies a solid foundation for a uniform omnichannel customer experience. This will help them to win and retain today’s ‘networked customers’,” comments Thomas Fell, Senior Vice President Retail at Wincor Nixdorf.
TP.net 5.5 is part of Wincor Nixdorf’s comprehensive, modular TP Application Suite, which addresses the entire range of checkout processes required by large, international retailers. And Wincor Nixdorf ensures support for its solutions around the world through its closely-meshed delivery and service network. “Through a considerable investment in R&D, we have once again enhanced the functionality and performance of our strategic retail software platform, thus ensuring that it meets the omnichannel requirements of retailers when it is implemented on a global scale”, says Nicolas Pelletier, Vice President Retail Software at Wincor Nixdorf.
In an analysis by the renowned American market research company Forrester Research from November 2012, TP Application Suite was awarded the highest number of points for its functionality and performance.
Wincor Nixdorf at EuroShop: Hall 6, Booth A76