Music lifestyle brand SOL REPUBLIC now available at Argos

Milton Keynes, UK, 2014-4-8 — /EPR Retail News/ — Fans of world leading music lifestyle brand, SOL REPUBLIC, can now access the range of premium headphones and wireless speakers at online retailer Argos.

Dedicated to enhancing people’s lives through better sounding headphones and speakers and constantly developing its products to look, sound and feel unlike anything else in the market, SOL REPUBLIC offers a range of customisable on-ear and over-ear headphone models, as well as a variety of in-ear headphones.

Argos customers can now choose from 12 different options from the SOL REPUBLIC collection, including the stylish 1601-36 Master Tracks On-Ear Headphones featuring X3 Sound Engines for dynamic sound with precise accuracy. The SOL REPUBLIC Master Tracks recently won the accolade “2013 Headphone of the Year” in the 2013 Stuff Gadget Awards by the internationally acclaimed Stuff Magazine.

Customers can benefit from the ease of checking stock availability at their local store online and reserving it for collection as soon as they need it from one of more than 730 stores across the UK.

Elan Elton, Technology Buyer at Argos, said: “Music sounds so much better when listened to through premium headsets and the addition of the iconic SOL REPUBLIC brand to our extensive range of audio technology is exciting news for music fans.  Offering must-have brands that our customers demand is really important to us.”

Kevin Lee, SOL REPUBLIC co-founder and CEO said: “After only one year in the UK market SOL REPUBLIC has established itself as one of the fastest growing lifestyle brands in headphones because of our passion for great sound, great style and game-changing features like interchangeability and indestructability.”

SOL REPUBLIC is just one of several new brands across a range of product categories now available at Argos, launched as part of its transformation strategy.  Clothing brands now available include Billabong, Redfoot, Peppa Pig and an exclusive children’s collection from Emma Bunton. Customers shopping for the home can now access Emma Bridgewater, Denby, Nutribullet, Green Pan and Royal Doulton at Argos, and fitness fans are able to buy Nordic Track and Pro Form.

-ENDS-

Notes to Editors:
For more information, please contact the Argos Press Office on 0845 120 4365 or email: media.relations@argos.co.uk.  Follow us on Twitter at @argos_PR.

For more information regarding SOL REPUBLIC, please contact Alexandra Burton on +31 646638386 or email: alexburton@solrepublic.com. Follow SOL REPUBLIC on Twitter at @SOLREPUBLICUK

About Argos
Argos is a leading UK digital retailer, offering around 40,000 products through www.argos.co.uk, its growing mobile channels, stores and over the telephone.

Argos continues to be the UK’s largest high street retailer online with 635 million website and app visits in the 12 months to February 2013.  Argos serves around 124 million customers a year through its network of around 734 stores.

In the financial year to February 2013, Argos sales were £3.9 billion and it employed some 30,000 people across the business.

Argos is part of Home Retail Group, the UK’s leading home and general merchandise retailer.

About SOL REPUBLIC
SOL REPUBLIC is a global consumer electronics company dedicated to enhancing people’s lives through style, sound and technology. Comprised of music fanatics, SOL REPUBLIC develops its products from the ground up to look, sound and feel unlike anything else in the market. For more information, visit www.SOLREPUBLIC.com

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Rite Aid marks 20th year of partnership with Children’s Miracle Network Hospitals

Now Through May 24, Rite Aid Customers are Invited to Purchase $1 Miracle Balloons at Any Rite Aid Store in Support of Children’s Health and Wellness

CAMP HILL, Pa., 2014-4-8 — /EPR Retail News/ — With its 2014 Miracle Balloon campaign now underway in stores nationwide, Rite Aid proudly begins its 20th year of partnership with Children’s Miracle Network Hospitals, a leading nonprofit organization that provides funds for pediatric equipment, treatments, research, therapy programs and charitable care to benefit local sick and injured kids. Since becoming a partner in 1994, Rite Aid associates have gone above and beyond to help pediatric patients receive first-class medical care, raising more than $64 million for the organization.

From now through Saturday, May 24, Rite Aid associates at stores nationwide will invite customers to purchase a $1 paper Miracle Balloon. In appreciation, customers who purchase a Miracle Balloon will receive $9 in coupon offers good for a variety of popular products sold at Rite Aid.

Also during the campaign, Rite Aid associates put their passion, spirit and creativity to work and conduct special fundraisers throughout the year including golf tournaments, motorcycle rides, beauty pageants and bake sales. Rite Aid’s management team helps raise funds by dedicating a day each summer to washing cars and competing in various activities at the company’s headquarters in Camp Hill, Pa.

“Last year, our company raised a record-breaking $6.8 million for the Children’s Miracle Network Hospitals in the communities we serve,” said Ken Martindale, Rite Aid president, chief operating officer and president of The Rite Aid Foundation. “Everyone at Rite Aid is extremely proud of our 20 year partnership with Children’s Miracle Network Hospitals and I look forward to seeing our associates do all that they can to ensure our 20th campaign is one to remember.”

Children’s Miracle Network Hospitals provides comfort, treatment and hope to 10 million kids each year. The money raised by Rite Aid funds critical care, ground-breaking research and life-saving equipment at 95 Children’s Miracle Network Hospitals in communities served by Rite Aid.

Rite Aid Corporation (NYSE: RAD) is one of the nation’s leading drugstore chains with nearly 4,600 stores in 31 states and the District of Columbia and fiscal 2013 annual revenues of $25.4 billion. Information about Rite Aid, including corporate background and press releases, is available through the company’s website at www.riteaid.com.

About Children’s Miracle Network Hospitals:
Children’s Miracle Network Hospitals® raises funds and awareness for 170 member hospitals that provide 32 million treatments each year to kids across the U.S. and Canada. Donations stay local to fund critical treatments and healthcare services, pediatric medical equipment and charitable care. Since 1983, Children’s Miracle Network Hospitals has raised more than $5 billion, most of it $1 at a time through the charity’s Miracle Balloon icon. Its various fundraising partners and programs support the nonprofit’s mission to save and improve the lives of as many children as possible. Find out why children’s hospitals need community support, and learn about your member hospital, at CMNHospitals.org and facebook.com/CMNHospitals.

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Contact:

Media: Kristin Kellum 717-975-5713

Rite Aid appoints David Abelman as senior VP of brand development and innovation

CAMP HILL, PA, 2014-4-8 — /EPR Retail News/ — Rite Aid Corporation (NYSE: RAD) announced today that David Abelman, a retail veteran with more than 25 years’ experience, is joining Rite Aid as senior vice president of brand development and innovation. His appointment is effective immediately.

In this newly created position, Abelman will be responsible for overseeing the continued development of Rite Aid brand products as well as identifying and implementing new innovations to enhance and grow Rite Aid’s business. He will report to Ken Martindale, Rite Aid’s president and chief operating officer.

“David is a seasoned retail professional who brings broad-based marketing, merchandising and entrepreneurial experience to Rite Aid,” said Martindale. “His proven ability and experience will be a valuable asset to the company as an integral member of the management team focused on delivering the best products, service and care to meet our customers’ unique health and wellness needs.”

Most recently, Abelman was the CEO and co-founder of Self-Health Nation, a health and wellness omni-channel startup focused on providing nutritional advice and solutions. Prior to that position, he was executive vice president and chief merchandising and marketing officer for A.C. Moore Arts & Crafts, Inc. He has also held senior-level marketing and merchandising positions with Michaels Stores, Inc., Office Depot, Inc. and Daymon Worldwide.

Rite Aid Corporation is one of the nation’s leading drugstore chains with nearly 4,600 stores in 31 states and the District of Columbia and fiscal 2013 annual revenues of $25.4 billion. Information about Rite Aid, including corporate background and press releases, is available through the company’s website at www.riteaid.com.

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Contact:

Investors: 0 0 717-975-3710, Matt Schroeder 717-214-8867 or investor@riteaid.com

Media: Susan Henderson 717-730-7766

Rite Aid Corporation awarded Specialty Pharmacy accreditation from URAC

CAMP HILL, Pa., 2014-4-8 — /EPR Retail News/ — Rite Aid Corporation (NYSE:RAD) announced today it has been awarded Specialty Pharmacy accreditation from URAC, a Washington, D.C.-based health care accreditation organization that establishes quality standards for the health care industry.

“We are very proud to have received full accreditation as a specialty pharmacy provider from URAC,” said Robert Thompson, Rite Aid executive vice president of pharmacy. “Every day, Rite Aid pharmacists are committed to providing all of our patients, especially those receiving specialty pharmacy treatments, with the best care possible. This designation from URAC recognizes our efforts and is great achievement for our Specialty Pharmacy team.”

With FDA approval of more and more complex medication therapies, Rite Aid believes it is critical to have the processes in place to support these therapies and the clinical care programs to promote positive outcomes for patients. Rite Aid Specialty Pharmacy achieves this through individualized patient care plans, disease and drug education and ongoing adherence management.

“By applying for and receiving URAC accreditation, Rite Aid has demonstrated a commitment to quality healthcare,” said URAC President and CEO Kylanne Green. “In today’s healthcare market, URAC accreditation provides a mark of distinction and we applaud Rite Aid for meeting strict quality standards and achieving URAC Specialty Pharmacy accreditation.”

URAC, an independent, nonprofit organization, is a well-known leader in promoting healthcare quality through its accreditation, education and measurement programs. URAC offers a wide range of quality benchmarking programs and services that model the rapid changes in the healthcare system and provide a symbol of excellence for organizations to validate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in establishing meaningful quality measures for the entire healthcare industry. For more information, visit www.urac.org.

Rite Aid Corporation is one of the nation’s leading drugstore chains with nearly 4,600 stores in 31 states and the District of Columbia and fiscal 2013 annual revenues of $25.4 billion. Information about Rite Aid, including corporate background and press releases, is available through the company’s website at www.riteaid.com.

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Contact:

Media: Ashley Flower 717-975-5718

Meijer rebrands its hunger relief program Simply Give to the color of hunger awareness – Orange

GRAND RAPIDS, Mich., 2014-4-8 — /EPR Retail News/ — In an effort to increase donations to its food pantry partners, Meijer announced today that it has rebranded its signature hunger relief program, Simply Give, with the color orange to align more closely to the issue that continues to rise throughout the Midwest.

To celebrate the enhancement of its program, the Grand Rapids, Mich.-based retailer will stretch every customer’s $10Simply Give donation further April 11-12. That means for every $10 donation card purchase, Meijer will contribute $20, resulting in a total $30 donation.

“Orange represents the color of hunger awareness, and we wanted Simply Give to connect more closely to the issue at hand,” Co-Chairman Hank Meijer said. “Thanks to the continued support and generosity of our customers, team members and pantry partners, we’ve been feeding hungry families in the communities we serve for more than five years. We believe these changes will bring more awareness to the Simply Give program, and in turn, help us give even more to our food pantry partners.”

Meijer began its Simply Give program in November 2008 as a way to help restock the shelves of local food pantries throughout the Midwest.

Since then, the program has generated nearly $8 million for those food pantry partners to distribute to hungry families. And, more importantly, those meals stay local, said Janet Emerson, executive vice president of retail operations for Meijer.

“We know how important it is to our customers that their generous donations remain in their local communities,” Emerson said. “That’s why each of our stores partner with a local food pantry during the Simply Give campaign.”

During each Simply Give campaign, customers are encouraged to purchase $10 Simply Give donation cards that are then converted into Meijer food-only gift cards and given to the food pantry selected by the store. The Simply Giveprogram runs three times a year; the spring campaign will run through May 12.

Although the spring campaign is seven weeks long, the opportunity for customers to get their Simply Give donations double matched will be April 11-12.

Customers can find the rebranded Simply Give donation cards on fixtures near the checkout, and grocery and pharmacy departments.

To view a video that further explains the Simply Give program, and other Meijer hunger relief efforts, please visit http://youtu.be/b7c2JUdF32Q.

About Meijer Philanthropy
Meijer is a family-owned retailer based in Grand Rapids, Mich. with a fundamental philosophy aimed at strengthening the communities it serves. Meijer proudly donates more than 6 percent of its net profit each year to charities throughout the Midwest. With hunger as a corporate philanthropic focus, Meijer partners with hundreds of food banks and pantries through its Simply Give and food rescue programs. Meijer also supports education, disaster relief, and health and wellness initiatives. For additional information on Meijer philanthropy, please visit www.meijer.com. Follow Meijer on Twitter @twitter.com/Meijer and @twitter.com/MeijerPR or become a fan at www.facebook.com/meijer.

Contact: Christina Fecher, 616-735-7968, christina.fecher@meijer.com

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Meijer rebrands its hunger relief program Simply Give to the color of hunger awareness - Orange

Meijer rebrands its hunger relief program Simply Give to the color of hunger awareness – Orange

 

Meijer selected U.S. Vision as exclusive vision center to enhance its retail healthcare services in its stores across Midwest

Retailer continues to be a destination for healthcare needs with Meijer Optical shops

GRAND RAPIDS, Mich., 2014-4-8 — /EPR Retail News/ — Meijer announced today that it has selected U.S. Vision, Inc. as its exclusive vision center in its stores moving forward in an effort to enhance its retail healthcare services across the Midwest.

U.S. Vision, a separately owned and operated company based in Glendora, N.J., is currently a tenant in 50 Meijer stores in Michigan, Indiana, Illinois and Ohio, and has plans to open 19 more vision centers in Meijer stores this year. All of its vision centers will be renamed “Meijer Optical” by the end of the month.

The effort enhances the retailer’s leadership in providing healthy living solutions to its customers, Meijer Drug Store Vice President Nat Love said.

“As a family-focused company, Meijer believes in providing our customers with opportunities to address their healthcare needs in one stop,” Love said. “The Meijer Optical shops will round out the robust services our stores already offer, including full-service pharmacies, health clinics and our free medication program, that meet our customers’ needs.”

U.S. Vision is a leading  provider of vision care products and services in the United States and Canada, and represents the sixth largest retail optical chain in the nation. Meijer began working with U.S. Vision in December 2011.

The Meijer Optical shops are full-service vision care centers, offering great brand name frames, the latest in lens technology, contact lenses, sunglasses, ready-made readers and accessories. Optometrists will also be on hand to perform comprehensive eye exams. Most vision care plans are accepted.

“We are very excited about the partnership between Meijer and U.S. Vision and look forward to providing a service that will meet all of the eyewear needs of the Meijer customer,” said George Gorman, president and COO of U.S. Vision. “We will be delivering value, convenience, great products and a wonderful customer experience that the Meijer shopper has come to expect.”

About Meijer
Meijer is a Grand Rapids, Mich.-based retailer that operates 204 supercenters and grocery stores throughout Michigan, Ohio, Indiana, Illinois and Kentucky. As a pioneer of the “one-stop shopping” concept, Meijer stores have evolved through the years to include expanded fresh produce and meat departments, as well as pharmacies, comprehensive electronics departments, garden centers and apparel offerings. Additional information on Meijer and the ability to shop for more can be found at www.meijer.com. Follow Meijer on Twitter @twitter.com/Meijer and @twitter.com/MeijerPR or become a fan at www.facebook.com/meijer.

Contact: Christina Fecher, 616-735-7968, christina.fecher@meijer.com

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JCPenney unveils new lingerie brand THE BODY by Elle Macpherson Intimates™

PLANO, TX, 2014-4-8 — /EPR Retail News/ — JCPenney (NYSE: JCP) and legendary supermodel Elle Macpherson are taking the plunge this spring to introduce an exclusive new lingerie brand, THE BODY by Elle Macpherson Intimates™. Coinciding with the launch, JCPenney is creating an elevated shopping experience in lingerie by adding certified bra-fit specialists, enhancing its visual presentation and offering an alluring collection of bras, panties and shapewear from national and private brands – including the recent return of customer favorite, Ambrielle®.

The Body for Everybody
International supermodel and celebrity Elle Macpherson is bringing her nickname “The Body” to JCPenney with the debut of THE BODY by Elle Macpherson Intimates. The line of invisible t-shirt bras and panties are designed for comfort and fit in the flirty, feminine aesthetic for which Macpherson is known.

“I am intimately involved in the creation of all Elle Macpherson Intimates collections because I love helping women feel effortlessly beautiful. Lingerie is the first thing that she puts on every day, so it’s important that it makes her feel special,” said Elle Macpherson, creative director for Elle Macpherson Intimates. “Partnering with JCPenney allows me to fuel my passion for creating premium lingerie that is accessible to more women across America.”

Available on jcp.com and in 300 stores starting April 11, the holistic collection offers four distinct bra styles in smooth, natural, boost and fit with corresponding features that allow women to choose their level of support from modest to maximum lift. Coordinating panties also come in a range of shapes such as hipster, bikini and thong in fabrications that include stretch, seamless, mesh patterns and lace.

“Elle Macpherson has been on the cutting edge of innovation in the intimate apparel industry for more than two decades, combining impeccable design with luxurious fabrics,” said Ivy Spargo, SVP and general merchandise manager of intimate apparel for JCPenney. “We are thrilled to partner with Elle on this exclusive new collection and delighted to share her exceptional fashion expertise with our customers.”

An Uplifting Experience
According to industry experts, about eight out of every 10 women wear the wrong bra size.* To ensure customers choose the right size and shape, certified bra specialists are now on-hand in every store who are extensively trained in the science of fit. Additionally, more than 600 JCPenney stores will receive updates to its lingerie departments in May. New graphics, special fixturing and improved signage will better showcase the selection of sought-after brands, making the department a much easier place to shop. Similar to the apparel departments, lingerie will also feature average and full-figured mannequins to reinforce the availability of extended sizes.

Known for its portfolio of well-known trusted brands like Maidenform®, Bali®, Vanity Fair®, Playtex® and Warner’s®, JCPenney also reintroduced Ambrielle after overwhelming customer response to restore this popular private label brand. An in-house team of designers reinvented the line using sumptuous fabrics that take into account the diversity of female shapes and sizes. More than 80 panty and 60 bra choices, ranging from average to full-coverage, blend fashion and function to provide everyday support – or a little ooh-la-la – for those special occasions.

“Shopping for lingerie is very personal, and women are often loyal to their preferred destination,” Spargo added. “By offering the best brands, a greater level of service and an inspiring shopping environment, JCPenney is making the necessary improvements to reclaim its market share and attract an entirely new customer to our stores.”

For product images and store b-roll, visit jcpnewsroom.com or jcpenney.com to view the entire collection.

*According to Consumer Validation of New Bra Concept study by Griffin Strategic Partners, August 23, 2011.

JCPenney Media Relations:
(972) 431-3400 or jcpnews@jcp.com

Elle Macpherson Intimates:
Arthur Gallego
(917) 593-3097 or arthur.gallego@bendon.com

About JCPenney:
J. C. Penney Company, Inc. (NYSE: JCP), one of the nation’s largest apparel and home furnishing retailers, is dedicated to becoming America’s preferred retail destination for unmatched style, quality and value. Across approximately 1,100 stores and at jcp.com, customers will discover an inspiring shopping environment that features the most sought after collection of private, national and exclusive brands and attractions. For more information, please visit jcp.com.

About Bendon Group:
Bendon Group (www.bendongroup.com) is a leading, global provider of intimate apparel.  Founded in New Zealand in 1947, the Company distributes its stylish and comfortable products across 34 countries.  Ranging from high fashion to every day wear, Bendon Group’s products epitomise premium quality through design expertise and innovation.  The Company’s iconic brand portfolio includes Elle Macpherson Intimates, THE BODY Elle Macpherson intimates, Macpherson Men, Stella McCartney Lingerie, Pleasure State, Lovable, Hickory, Davenport, Fayreform, Bendon, Bendon Man, Evollove. Elle Macpherson Intimates is currently celebrating its 25th year of award winning excellence.

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JCPenney unveils new lingerie brand THE BODY by Elle Macpherson Intimates™

David Beckham and H&M add swimwear to the David Beckham Bodywear range

Stockholm, Sweden, 2014-4-8 — /EPR Retail News/ — David Beckham and H&M are proud to introduce swimwear to the David Beckham Bodywear range in selected H&M stores in May 2014. The collection consists of three different styles: boardshorts, swimshorts and trunks. As with every piece in the David Beckham Bodywear range, the focus is on fit, performance, comfort and style.

The result is a swimwear collection which offers a fresh update on classic masculine style. The trunks and swimshorts come in single colours, while the longer boardshorts also come in colour blocks, and in a graphic check.

“The success of my Bodywear collection at H&M has been fantastic, so I’m thrilled to be introducing these great swimwear pieces ready for the summer. We’ve worked hard to create new classics for men, with great fit, comfort and also style”, says David Beckham.

David will appear in a new campaign for the launch shot by Glen Luchford, with images of David wearing each of the swimwear styles. The collection will be available in all H&M stores that stock menswear and online from May 22.

GLOBAL MEDIA INQURIES

Only for media representatives
Phone: +46 8 796 53 00
Email: mediarelations@hm.com

Please note the contact details above are only for media representatives. For other enquiries contact H&M’s switchboard on +46 8 796 55 00.

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David Beckham and H&M add swimwear to the David Beckham Bodywear range

David Beckham and H&M add swimwear to the David Beckham Bodywear range

H&M opened first store at Melbourne’s GPO, Australia

More than 3000 fans eagerly awaited the moment when H & M, Hennes & Mauritz AB (H&M – one of the world’s largest fashion retailers – opened its doors to the general public for the very first time in Australia at Melbourne’s GPO.

Melbourne, Australia, 2014-4-8 — /EPR Retail News/ — The new Melbourne H&M Australia flagship store opening was a much-anticipated event as locals queued to get the first glimpse of the extensive fashion collections the brand has to offer. The 5000 square metre heritage GPO building, which houses three levels of fashion, accessories and homewares, is in fact one of H&M’s largest stores globally.

The pre-party began at 6am, as customers queued down the iconic steps of the GPO and around the store. H&M Care Carts were on hand to serve coffee and juice to awaiting customers, whilst a beauty cart offered touch ups to excited customers waiting in line.  Australian DJ Anna Lunoe hit the decks from 9am to get the crowd pumped and excited for the 10am store opening.

The mood was animated as the prospect of being the first to see inside the new store created a celebratory atmosphere. To further commemorate launch day, H&M gave away exclusive gift bags to those first in line.

H&M’s CEO, Karl-Johan Persson, Australia Country Manager, Hans Andersson and Store Managers, Tania Heywood and Glen Colliver officially cut the ribbon and welcomed the first eager shoppers. “It’s exciting to finally have the opportunity to bring H&M to Australian shores, especially to launch in the GPO building which is such an iconic and beautiful Melbourne landmark” said Hans Andersson, Australian Country Manager for H&M. “We have had an amazing response today and it is wonderful to see so many excited and happy customers in the store.”

The first H&M Australia store showcases apparel, underwear and accessories for men, women, kids and baby, as well as H&M’s Home concept, which delivers fashion for every room in the house.

A specially designed ‘Australia Exclusive Collection’ will also be available for the launch and features 47 items of limited edition apparel and accessories for men and women. Specifically designed to complement the Australian lifestyle, the women’s capsule collection was designed with a Bohemian girl in mind with a rock & roll edge, whilst the men’s collection drew inspiration from the Australian “surfer dude” with a more contemporary twist.

On launch day customers received a unique gift with purchase: a t-shirt designed by a student at Melbourne’s RMIT. To add local flavour to the launch, H&M collaborated with the University to run a design competition with their students late last year. The winning t-shirt design was chosen and produced to be a part of this milestone event.

For more information please contact:

YC Eu
PR & Marketing Manager
YC.Eu@hm.com
+61 2 9277 1000

Liz Cave
PR Executive & Showroom Manager
Elizabeth.Cave@hm.com
+61 2 9277 1000

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H&M opened first store at Melbourne’s GPO, Australia

H&M opened first store at Melbourne’s GPO, Australia

Gartner study: Wincor Nixdorf ranks second for product-related services in Western Europe’s banking sector

Gartner publishes “Market Share: IT Services, 2013” report, March 31, 2014

Paderborn, Germany, 2014-4-8 — /EPR Retail News/ — Wincor Nixdorf has maintained its second-place ranking in hardware support for banking & securities in Western Europe based on revenue. This is the result of the study “Market Share: IT Services, 2013” carried out by the American market research company Gartner.The ranking is based on revenue figures.

Wincor Nixdorf has successfully maintained this second place for product-related services in the banking sector in Western Europe for five consecutive years. “We believe the fact that we have occupied an excellent position for several years now for our hardware services in Western Europe reflects our great commitment in this area. High system availability based on consistent global quality standards and service processes are key to ensuring our customers’ satisfaction,” says Wolfgang Kuenkler, who is responsible for the global product-related service business at Wincor Nixdorf.

Wincor Nixdorf provides product-related services for the banking and retail industry on a global scale. In addition to its position in Western Europe, Wincor Nixdorf achieved the top rank in the Retail Trade and Banking Product Support Hardware segments for the Eastern Europe region. In countries such as Germany, Poland, Czech Republic and Hungary Wincor Nixdorf was also ranked no. 1 for both segments.

Wincor Nixdorf has developed its product-related service business on a sustainable basis. As part of a continuous improvement process in the future, this business will focus even more clearly on customer benefits and become more automated. To this end, the IT company is offering globally standardized service processes. Modular service packages with flexible pricing models, ranging from basic services to customized solutions, provide banks and retail companies with services tailored to their specific needs. “We adapt the service to our customers’ demands,” says Kuenkler. Remote service offerings, which automatically classify and report incidents to the Wincor Nixdorf eServices Platform, as well as proactive IT maintenance, ensure fast system recovery and can even prevent system failures. For high-traffic sites special offerings deliver fast system recovery to ensure nearly 100 percent availability.

“Our goal is to reduce the total cost of ownership for our customers as much as possible through the highest possible system availability and more efficient service processes. We achieve this by continuously improving our service processes, through progressive automation and, not least, through our employees who have the same qualifications worldwide,” says Kuenkler.