Lagardère Travel Retail given “Most Helpful Company” award in the category of retail shops at the HKIA’s “Give Me 5 in the Airport” Award Presentation

HONG KONG, 2016-Jan-20 — /EPR Retail News/ — At the “Give Me 5 in the Airport” Award Presentation held by Hong Kong International Airport (HKIA), Lagardère Travel Retail was presented the “Most Helpful Company” award in the category of retail shops.

Lagardère Travel Retail receiving ‘The Most Helpful Company’ award at the ‘Give Me 5′ Courtesy Campaign organised by HKIA. This is made to retailers following recommendations by passengers for the most helpful staff and service in the airport.

“Give Me 5 in the Airport” campaign is a 3-week service appreciation activity held by HKIA. It aims at recognizing excellent customer service delivered by corporate or individuals by inviting passenger to vote for their excellent service.

Mr Louis Dambrine, General Manager, Lagardère Travel Retail said after receiving the award on stage, “”Give Me 5” Courtesy Campaign is an annual customer service event organised by HKIA. It is to further strengthen customer service excellence within the airport community to passengers. It invites passengers to vote for the most helpful staff & service in HKIA. Once again, it has proven our continuous outstanding customer services are well recognised by passengers and I like to thank the team. Keep up with the good work and I feel really proud of you.”

SOURCE: Lagardère Travel Retail

 

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Left to right: Cissy Chan Executive Director, Commercial, Airport Authority Hong Kong and Louis Dambrine, General Manager, Lagardère Travel Retail on stage giving a hearty 5

Left to right: Cissy Chan Executive Director, Commercial, Airport Authority Hong Kong and Louis Dambrine, General Manager, Lagardère Travel Retail on stage giving a hearty 5