San Antonio, TX, 2016-Nov-21 — /EPR Retail News/ — H-E-B announced today (November 18, 2016) that it has issued a precautionary recall of its entire H-E-B Baby Food 2 pack 4 oz. cups product line only. As of this afternoon, the H-E-B Baby Food 2 pack 4 oz. cups were removed from shelves out of an abundance of caution due to a customer report of a small piece of rubber found inside a single container of one variety of the product.
There have been no reports of injury or illness associated with this isolated incident, however the company is taking the issue very seriously and taking all necessary precautions.
“Though we have only received one report of a foreign material in H-E-B Baby Food 2 pack 4 oz. cups, as a company, we are committed to absolute and complete food safety. As a result of that commitment, coupled with the fact that we are dealing with a children’s product, we have made the decision to pull all of our H-E-B Baby Food 2 pack 4 oz. cups from our shelves,” said Winell Herron, H-E-B Group Vice President of Public Affairs, Diversity and Environmental Affairs.
H-E-B has launched a full investigation into the incident and is working closely with its H-E-B Baby Food manufacturer to ensure all safety measures are being taken when manufacturing the product. The FDA has been made aware of the recall.
H-E-B is encouraging customers who have any H-E-B Baby Food 2 pack 4 oz. cups in their pantries to return it to their nearest H-E-B store for a full refund.
The precautionary recall affects all lots of only H-E-B Baby Food 2 pack 4 oz. cups, including:
|HEB BABY BANANA PASSION FRUIT||4122081488|
|HEB BABY BANANA PINEAPPLE MNGO||4122084761|
|HEB BABY GREEN BEANS||4122005670|
|HEB BABY BANANA APPLE||4122000208|
|HEB BABY GREEN BEANS CORN||4122005671|
|HEB BABY BANANA||4122083207|
|HEB BABY SQSH SWT CORN TOMATO||4122066357|
|HEB BABY PEAR CARROT BLUEBERRY||4122005673|
|HEB BABY PEAS CARROTS||4122005685|
|HEB BABY VEG CHKPEA MIX||4122005668|
|HEB BABY BANANA CARROT MANGO||4122025540|
|HEB BABY APL CRRT PMPKN ZCCHNI||4122054253|
|HEB BABY SWT POT PMPKN ZCCHNI||4122066026|
|HEB BABY PEAS||4122005684|
|HEB BABY APPLE||4122081487|
|HEB BABY PEAR PINEAPPLE ZCCHNI||4122018455|
|HEB BABY PEAR PEAS ZUCCHINI||4122079172|
|HEB BABY SWEET POTATO||4122005686|
Customers with any questions or concerns can contact H-E-B Customer Service at 1-855-432-4438 on Friday, Nov. 18 until 11 p.m., Saturday, Nov. 19 and Sunday, Nov. 20 from 9 a.m. to 7 p.m. and Monday through Friday, 8 a.m. to 8 p.m. thereafter. All times are Central Standard Time.
H-E-B, with sales of more than $23 billion, operates more than 380 stores in Texas and Mexico. Known for its innovation and community service, H-E-B celebrated its 110th anniversary in 2015. Recognized for its fresh food, quality products, convenient services, and a commitment to environmental responsibility and sustainability, H-E-B strives to provide the best customer experience at everyday low prices. Based in San Antonio, H-E-B employs more than 96,000 Partners in Texas and Mexico and serves millions of customers in more than 300 communities. For more information, visit heb.com.
H-E-B Customer Service